Customer Ratings & Reviews

Everything i could ask for in a handheld. Docked one star until they can fix the micro sd reader from not functioning

This machine is absolutely awesome. Using it with Xbox gamepass, steam and to stream is absolutely great. The only draw back is the Micro SD slot functions it is horrible don’t even bother using it. Asus get rid of it and pass the savings onto the consumer. Stick to the memory it comes with or upgraded and you will be fine. The future is gaming in portable console. You won’t regret this purchase if your a beginner toward pc gaming. YouTube your questions and learn, the knowledge is worth it.

Great console, easy to play, well build, very good sound and handling.

Low battery life. Decent performance with charging. Note: RMA sucks for openbox.

[Employee of bestbuy] I've tested several gaming handheld devices, and this is still my Go To. More expensive than a Steam Deck, but your paying for extra quality and performance. The only reason this isn't 5 stars is the faulty SD Card slot, but honestly I'd never use it anyway.

I recommend the ally if u like to have the portability like a switch but like the play PC games I find it comes in handy whenever I'm out and about or if I'm busy doing something at like a DMV or something just connect it to my phone's hotspot and then I can play all my favorite games I can play on my computer

Very good device. Needs a better batttery. Powerful handheld, stunning display, versatile gaming on-the-go.

This device has been a definite blast!!! It’s been a great little gaming handheld and it has been extremely helpful for getting to and through my back catalogue of games. I highly recommend this device but only if you can get it on sale especially with the ally x right around the corner

changed the way i game, can play any game i want wherever i want, is a game changer for sure

Ive enjoyed playing different type of games on it including wazone, Expectation. Thirty three oblivion remastered Only draw back is battery life but keep it plugged in and your good to go. I love the features to program custom game profiles and key combinations

I already had the Steamdeck and honestely I didn't want to add the Windows partition and suffer with all the respective configuration. This is an excellent alternative for SteamDeck. You can play Xbox Game Pass games (only PC versions), Steam games, Warzone, etc. You must only adapt to the mouse moving it with sticks or touch pad. Screen is smaller than SteamDeck. Although, you can configure the grapichs in any game settings and you can get all the juice from Ally. BTW, I love both systems. If you don't have a SteamDeck this is an excellent option if you want to avoid all the Windows configurations.

This device is a perfect handheld pc that can run any game at a stable 60+ but its only downside is the battery life.

This is a great little piece of hardware, or at least it has the potential to be. When I first got it, it was novel. I enjoyed loading my games onto it and played a couple of them as the picture is beautiful; seven inches at 120Hz FHD looks phenomenal. It's also blazing fast, even running Windows 11. The AMD Extreme processor that it comes with tears through even non-game related tasks and it also has a sufficient amount of RAM to make game playing at FHD smooth and fun. To ASUS's credit, the ROG Ally also runs Windows 11 natively and the hardware all has drivers written to work with Windows which allows a much broader swath of games to be played (Steam, GOG, Xbox PC Games, Amazon, EA, etc). I was excited for the prospect which blinded me to its faults. My one big complaint about the Ally, was the size of the SSD that came with it. It's only 512GB which in this day and age is virtually nothing. But I figured once it was out of warranty, I could upgrade the SSD to a larger one myself and move on with playing my games. So, in liue of a larger SSD, I kitted out the device with a 1TB MicroSD card and loaded the games i was eager to put through the paces on the Ally to that. Before the ROG Ally was even released, I got a first gen Steam Deck. I put windows on it to try for additional gaming platforms but because the APU is so customized for Steam, there are no native drivers for Windows for most of the on the Steam Deck hardware. This means that if you're not playing games through Steam, you had better connect a keyboard and a mouse because the control sticks, D-pad, mouse pads, and secondary triggers do not work for other gaming platforms. And intention is the mother of all screw ups. I got the Ally intending to play games on it but the Steam Deck and it's myriad of Steam games was still calling my name even through the novelty of the Ally. So, after the Ally showed up and I got it setup and the games installed that I wanted to play on it, I turned the majority of my attention back to the Steam Deck. Over the course of the next nine months, I powered on the ROG Ally around twenty times, mostly just to exercise the battery to make sure it didn't die. During those power ups, I played exactly two games on it. I didn't spend of lot of time with the Ally because I was still infatuated with the Steam Deck despite its obvious weaknesses when compared to the Ally. Three months ago, I finished the last game I was playign on Steam Deck, put it aside, and powered on my Ally, intending to FINALLY get some use out of it. Much to my chagrin, however, all of my games were gone. I tinkered with Windows, I rebooted, I reinstalled Windows but the card reader was gone; it had failed and it took the card that was in it with it. I tested 1TB MicroSD card in two different readers, and the card was not even recognized as a piece of hardware. When I attempted to open the card after it was inserted into the readers, Windows simply said, please insert a MicroSD card. The card was toast. And I mean that in an almost literal sense. What I didn't realize, as I excitedly popped in my very expensive (for the time) 1TB MicroSD card, is that the MicroSD card reader in the ROG Ally is sitting directly on top of one of the heat exhausts for the unit's graphics card, processor and chipset. That would be bad. I realized way after fact, that every time I powered on the device, I was literally cooking my MicroSD card because of where the MicroSD card reader was placed in the device. Eventually, the card and the reader both failed becuase of the excess heat. Well, I surmise it was from the excess heat. After the reader failed, I hit the net and down the rabbit hole I went. There are literally thousands of complaints on the net around the heat that's absorbed by the reader and the card it contains by it being placed on top of a heat pipe. I came to the conclusion that mine was another failure caused by proximaty to an excessive heat source. Fortunately, my Ally is still under warranty. I took it, through the direction of the ASUS website, back to Best Buy to have it fixed or replaced. They sent it off and when it came it had received a new motherboard to repair the card reader. The system was lauded as being full repaired by the technician that worked on it. I picked up my unit two weeks ago (after four weeks in the shop) and when I got it home, I powered it up and as I suspected they had wiped the SSD and I had to setup Windows again which I did, only to find that the card reader still doesn't show up in the Windows Device Manager. It either failed again after they repaired it, or the Geek Squad engineer said it was repaired but it never was. At this point, I'm unsure sure which to believe. I've made another appointment tomorrow, Saturday, June 01, 2024, to take it back in again. I'm going to ask for a replacement this time instead of it being repaired. If Best Buy doesn't grant that request, I may change my name to Karen and throw a stink fit. But I'll decide that in the car on the way over. If I get a new unit and it's functioning as prescribed, and doesn't fail again, I will update this review. I really, really do like the ROG Ally, but the layout of the hardware just isn't conducive to heavy long-term use. The failure rate is just too high. To top that off, ASUS has been remarkably silent on the issue of the misplaced card reader. They haven't admitted that there is a defect in their design. That, couple with the actual hardware failures I've experienced, leaves me with no choice to rate this device only two stars.

I can't talk highly enough about this. I have a Switch but ever since I started playing more PC games, I have wanted the ability to continue to play those games when I travel. Now I can put more hours into No Man's Sky when I am away from my desk. This has been the best purchase!

Excellent, fun and versatile. My only improvement would be battery life. It does charge quickly and performance exceeds my expectations

This is a great portable pc gaming machine. Plays all my compatible Xbox and pc games. The only issue is the battery life is a bit short.

I bought this and returned it to buy a rog ally x instead. The battery life is pretty bad and the micro sd card fiasco gave me anxiety. At the sale price of $450, I think it's worth it to just get a steam deck instead. Longer battery life, the games just work without tweaking, and you don't have to worry about bad customer service like you do with asus. If you have to have a windows handheld, this one is solid but I would shell out the extra money and get the rog ally x instead. The battery life alone is worth the upgrade.

Its a amazing product i love how fast and the fact i have windows 11 in my hands. The fact that i have all my pc games handheld is insane and the peformance is great

I brought 2 one for myself and one for my 9yr old. we both love it so far no issues. my 9 yr old wanted a gaming PC so I decided on this so he can take it on the go.

This was great when I needed it, but not so much when it sat around. I bought this with the intent to step away from the desk more often, and for when I travel. Except I didn't use it as often as I'd like to, the battery life felt quite short, and the shape didn't fit my hands that well (big palms). I ended up returning it, but if you want a windows machine that can play games while on the go--this is a great option!