Customer Ratings & Reviews

Love it! It's Really a handheld gaming computer that works great. cons would be of course the battery life

[Employee of bestbuy] Very great product well desined games run super smoth but the battery doesnt last as much as i would like

Excellent product doesn't look like refurbished at all

I wanted a gaming system while traveling for work, and this was perfect.

Pros: 1) Excellent screen & image quality; 2) Impressive performance in a small body; 3) Comfortable to hold. Cons: 1) Windows 11 performance; 2) Hit-or-miss ASUS software integration with Windows; 3) Bootup problems caused by software updates. I’m giving it 2 stars becasue the hardware is truly impressive. However, I don’t think the software has matured enough yet. I had this for exactly two days before experiencing a continuous boot loop that prevented me from even entering the BIOS. I had to let it rest for 24 hours before trying again. It seems to be working fine now, but not a good start. I plan on returning this product.

Hands down this is the best alternative to a Nintendo Switch if you don’t like Nintendo games. I can use my entire PC catalogue with additional support from AMD/ROG. The only negative is that the graphics usually are set to medium if you want to play modern games at 30fps-60fps. Either way amazing handheld and worth the price.

I got this with the steamdeck . It totally 2 different machines, steam perfect for daily gaming like grab&go but some of the games can’t play on steam (ex Forza5, cyberpunk lacking alots , GoW running really bad during graphic…) . Ally is different animals can be played them all cause base on pc running both versions steam and xboxpass. They both still amazing machines for me .

Picked this up on a recent sale. Absolutely one of the best choices I have made. It can play most of my pc games with ease and it's so convenient. Upgrading the SSD was easy, and adding a USB C dock, wireless keyboard/mouse made gaming from my bed easy.

Play whatever whenever battery life and heat are the only issue and for me that is no issue at all

Overall it's a great little handheld pc. Some games work out of the box, with little to no changes in settings. Some games you have to constantly tweak to find the sweet spot to run them, especially on battery power. It's not perfect, but it works and does show potential

It's everything I was hoping it would be, lots of aftermarket stuff for it to, i bought a dock, a d brand case for it and it plays games great, the fan is a little noisy but all in all well worth the price i got it for. I paid $450

If you need this, then get it. Otherwise, don't spend your money. Yeah, it is great but the battery life drains pretty fast. I will be gaming for an hour and the battery is at 50 percent already. Honestly, if you have a PC already and you are not on the road too often, then stick with Phone/Mobile gaming because this is not worth it unless you have to try something new that plays PC games, then go ahead because the best thing about it is that you can play games on here natively than playing gaming via stream so you can the best performance but you might have to lower the quality since it does not have the best hardware to play at ULTRA settings. Overall, I love the style of this but the battery life goes down quickly over an hour. Good audio. Okay controls if you are able to grip the side when playing FPS games. Download PC games (Xbox Pass, Steam, EPIC, etc.). I love the idea for this but the battery drainage and less usage for this device are the downside for me since I game a lot on my PS5 and PC...and also less traveling.

I LOVE this device. Performance is great. OS is snappy. Cooling is very good. Temps do get high ~95 under full load, but this pulls down almost immediately once full load is no longer. COD MW2 - 720p Low. 85-100fps. Battlefield V sees around 75-80 fps on low 720p. I sold gaming laptop in favor of a gaming desktop but still wanted something portable. This fit the bill and then some. Was an even better value as open box on top of the current sale price.

I was just amazed by how well the graphics were executed when they came together and it made me feel so much better about giving it to my family for Christmas. I was disappointed that the free monthly Xbox game card didn’t work for me and I was not able to use it in other platforms

Plays games really well but not for very long due to a short battery life.

The ROG Ally is Beast of a gaming machine, I honestly read the reviews and expected it to be buggy, but that was not the case. I just ran the Armory Crate and Asus updater and it has run my games flawlessly. Battery life is a bit low (2hrs) heavy gaming, but the performance of the Ally more than makes up for it. Definitely my favorite gaming device and would highly recommend!

Great device required wifi which limits how mobile it is but hopefully wihtba hotspot it’s better. People complain that it’s hard to use it is a little more complicated but it’s a device that put together video games a computer and makes them mobile the battery could last more but I’m sure it happens like this cuz my gaming laptop runs out of battery constantly so this is probably the best it’s gonna get for a mobile device and considering the size.

This thing is amazing. Im always on the go and barely have the time to game on my pc anymore. This is the perfect console for me. Now it may not be for you as this is windows 11 and its got bugs and issues (sd card error, updates, etc etc) but if your not scared of a few bugs and are willing to put in the effort, this is a perfect device for on the go gaming. Just make sure you know what you are getting into

Replaced a steam deck with this and couldn’t be happier! The screen is fantastic and the performance is much better.

Such a good system very good performance and very very sleek looking