Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 12336328
Customer reviews
Rating 4.4 out of 5 stars with 9123 reviews
(9,123 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers love the product's strong overall performance, portability, and top-notch screen quality, along with its impressive game compatibility and lightweight design. However, a significant number of users are disappointed with its mediocre battery life. Other common concerns include issues with the SD card reader, and desires for better heat dissipation and increased storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Love it but also hate it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. The performance on games is incredible when you mostly play AAA games. Its light, it feels good in the hands. But the left stick stopped working and would not move up and down which apparently is a known issue with these. Had to return it and there was no longer a sale. Will be waiting for a bigger sale to occur.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Game compatibility, Portability
Rated 3 out of 5 stars
Good but not for FPS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Played Diablo 4 really well on medium settings. Really cool to run around with a portable pc and use it for other things than playing. For first person shooters, cod, destiny, there is a pretty noticeable latency issue between the display and the built in controllers although for something like Diablo it worked well
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Its great except when it’s not
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny in my opinion but the “sleep” feature sometimes freezes my game and I get reverted to my last save. Which can be a lot or not that much so it can be inconvient. As far as battery life, its okay, best I can put it, like it drains depending in what you are doing about a percent a minute and it’s dissappointing but I never have 100 minutes to play everyday and I play for 15 min-30 min increments and thats where the processor really shines because boot times are less than a minute I love that, but 600$ is a lot of money at the end of the day and the question being is it worth it is honestly up to you the buyer to decide because it’s use for various settings and I personally use it for work and at night sessions when the mrs is asleep so its good for me but it has its pros and cons.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jayson,
Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. We appreciate your feedback which will be passed to our Product team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0474" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1038855/
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Rog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rog battery dies too quick its not for me its more for like traveling. Great too play no issues
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Great for portable gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to use when traveling or just want to couch play pc games. Works great with D4. Great buy highly recommend.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Overall great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its a great device my only problem is the battery life isnt great thats all
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Great device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system for me has been easy to use and i havent had any issues. Great to play call of duty and other games on the go!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great little powerful device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is fantastic, plays all my AAA games in low-med settings at 45+ even 60+ fps depending on the game. It is quite a bit more involved than other "consoles" but if you have a bit of windows knowledge it's very easy to setup and use. Definitely consider upgrading to 1TB SSD.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
All the games on the go!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now whenever j want to okay any if me heavy games that arent in my switch, i no longer have to bring anither cintroller wirhme! Now i can use the native pc apps to play all my games and i can dock the system and use it that way too! Its insane that with some good signal? And access to a powrrbank/outlet and i can play FFXIV in the go! Or if im im the mood for some indie games ill be good all the time. Plus the color scheme makes it perfect for a neutral setup if youre a girl like me!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Game compatibility, Overall performance
Rated 5 out of 5 stars
Rog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Handheld Pc you can find!! Best played while plugged in. It’s fast with awesome graphics . Would recommend to everyone
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Battery life, Heat dissipation
Rated 4 out of 5 stars
Asus rog ally
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies quick and it gets hot when you are playing heavy games
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Sd card reader
Rated 5 out of 5 stars
Very Pleased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ROG Ally. After owning the steam deck, I was really itching for that experience but with a handheld that had a bit more power to it. Besides the minor tweaks to get the Ally where you want I have no complaints to this point with this device. Although after only a short time my SD card slot did not work like most other reviewers are saying. I am able to upgrade the storage but feel like the SD card is where the Ally failed.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
ASUS ROG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS ROG is fast and easy to use. The control layout is great. It fits comfortably in your hands and is light weight.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Good bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming device with lots of customization but only downside is kind of short battery life, on GTA 5 battery barely last about an hour
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
On the go fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful device that can handle triple A games and the best part it's portable.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Best Handheld, worst SD slot.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect other than the stupid SD card slot failing and ruining your cards. It runs games MUCH better than the Steam Deck and even when the games dip in frame rate VRR and LFC completely hides it. Other handhelds don’t have this and they suck - trust me. Great sound and a great experience.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Ally is Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic device! It’s been great for gaming on the go and I love having a windows 11 pc with me anywhere I go!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little machine! Had no problems handling every game I've thrown at it! Smooth, no jitters, just a solid handheld.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best handheld gaming pc on the market!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being a gamer and having a pc, Xbox, and a switch, I would say this is my favorite go to out of all of them. The graphics are by far my favorite part of this masterpiece. For a handheld pc, I am thoroughly pleased with how well this machine plays. It’s a little confusing at first, but Best Buy has the best videos on their site for how to navigate through the ally. I do not regret my purchase!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cant stop playing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek design and playing games on this console. Graphics are great
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend


















