Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 12336328
Customer reviews
Rating 4.4 out of 5 stars with 9123 reviews
(9,123 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers love the product's strong overall performance, portability, and top-notch screen quality, along with its impressive game compatibility and lightweight design. However, a significant number of users are disappointed with its mediocre battery life. Other common concerns include issues with the SD card reader, and desires for better heat dissipation and increased storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Worthy game system for the portable solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rog ally is a dependable and trustworthy portable game system.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Rog ally #1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best portable gaming device by far. Runs everything i put on it even the latest call of duty
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
thanks for selling the Asus rog ally Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Asus rog ally is the best, it works very well and I can take it everywhere I go. amazing!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Better than expected performance, meh battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is just amazing. I can play Doom 2016 at 60+ fps while on battery and at intermediate Asus ROG battery consumption settings, all while having maximum settings on ultra. I highly recommend this is you want a portable gaming device. It can run Cyberpunk 2077 on high, not ultra high, rather on high, battery set on high settings, at 31-50 fps. It has run any game I've played, and surpassed my expectations. Well done on ASUS, specially for the price.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Sd card reader
Rated 3 out of 5 stars
Ally rocks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Reason for my 3 stars is the one I got originally had a broken left trigger. And my friends system got a broken SD drive and actually corrupted his card and is a known issue. Overall great system compared to the steam deck, easier to play windows games like Diablo 4 and game pass as eell
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 4 out of 5 stars
Best handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to gaming on the go thia is hands down the best choice in my opinion. It provides good visuals and 30-40 fps on mid to high settings. With vrr even 30 fps looks smooth. The battery life is short when playing on performance mode and the system does run a little hit but overall it is mu favorite handheld console so far and well worth the price.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Great device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, I really enjoy it. Perfect portable pc. Could pretty much play anything that supports controller
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Great device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device amazing just had battery life but if can you live with that
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Super handle gaming PC with Windows 11.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have mixed feelings about this gaming handheld. The Rog Ally is a perfect option for PC gamers who don’t mind tinkering and tweaking. It’s not for everyone though, as the user experience frustrations caused by Windows might annoy some. The amount of adjustment you have to do to the settings to get games running nicely also make the Ally struggle for less technically savvy. Battery life is also not a good one, but fast charging helps Ally get back to works immediately.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Rog Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Its a portable computer in your hands with a twist of video games
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Battery life, Heat dissipation
Rated 2 out of 5 stars
Great Idea but poor execution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Keeps resetting the fingerprint, password and passcode every other day. It's become so annoying that I've stopped using the product. 2. Ton of software glitches. For example, the Xbox game service app won't recognize the gamepad and then you have to close and restart until it does. 3. You set a visual profile and it will reset to default by itself. 4. Random errors that appear out of the blue. Basically, poorly written code. 5. Absolutely trash battery life. 6. Vent placed near the left hand and may fry your trigger finger after long sessions. 7. Heavy, if you plan on resting in your bed and playing games, well this won't cut it. It's too heavy and your shoulders will start aching in a matter of minutes. I can lift double my body weight and even I find this uncomfortable to use beyond 20~30 minutes.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SMRK,
We are really sorry to hear about the poor overall experience you've had with your ROG Ally's glitchy software issue. This is definitely not the norm and is not the kind of quality to expect from ASUS products. We recommend performing a factory reset on your unit, if you are still experiencing issues then we recommend returning your unit to Best Buy for a replacement. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0095" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Rog ally, fantastic device, just waiting 2nd gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, very powerful, but the battery life isn't there yet. It's possible that the hardware and battery is adequate, but software isn't there yet. I didn't encounter the sd card burn issue, but it's obviously a teething problem that I hope they will overcome. The on screen keyboard is difficult to use if you ever want to use the ally for productivity.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 3 out of 5 stars
Great windows handheld, for casual gamers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The good: Build quality is solid, decent screen, gets bright. Great speakers. The ASUS tools make it easy to customize settings. The Bad: modern games struggle to squeak out 30 FPS on low settings even on max power mode and plugged in. For me this was a deal breaker as its a gaming console /PC. I get its handheld, and its not going to rival a laptop but for the price, spend an extra hundred bucks and get a 4050 or 4060 laptop. You get DLSS plus frame gen, larger screen and keyboard and touchpad. As far as handhelds go its great. Unless you want to game on it. I guess if your desperate and dont want to lug around a loptop you can get your gaming fix in on the go but it was just too rough form me and not enjoyable wirh the stuttering and frame deops. Also-No extra USB ports to plug in accesories. I would have liked to see a desicated chaeging port and at least one free USB C port since it is a windows PC
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sean,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. We will forward your feedback to our Product team for review to improve the product.
Please note there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2306018106-0281" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Game compatibility
Rated 4 out of 5 stars
Great little companion PC.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use like a Steam Deck that played other games without having to jump through hoops. I can play most of my Steam games, Epic Games Store Games, and Xbox Game Pass games with little hassle. Some run like crap, but even the rather new Lords of the Fallen is totally enjoyable, albeit at 720p.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Storage capacity
Rated 5 out of 5 stars
Portable PC Power!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really have enjoyed the Rog Ally. Wish it had more storage but it still gets the job done. Little slow when off the charger and kicking up the graphics all the way up.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good handheld pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended got so i could play with my brother on pc games
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Sd card reader
Rated 4 out of 5 stars
Not a steamdeck killer but its a good option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sd card issue is still strong but other than that its awesome.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
ROG Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld PC on the market, battery life is not great but performance is excellent.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
asus rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent portable console you can play steam games, xbox game pass, epic games G.O.G a powerful console
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to hold and battery isn't terrible. Runs games well
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend


















