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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the product's strong overall performance, portability, and top-notch screen quality, along with its impressive game compatibility and lightweight design. However, a significant number of users are disappointed with its mediocre battery life. Other common concerns include issues with the SD card reader, and desires for better heat dissipation and increased storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A very good handheld pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the Rog Ally but it took me a while to get used to it. The Ally is not like the switch where you play right out of the box. I am also new to pc gaming being a console gamer mostly. The devise has preloaded user videos and they are videos on you tube to help. I like that it plays from game pass and steam. Eventually I want to learn emulation. The ally is powerful and a lot of enjoyment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG Ally 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect for my needs and the game play, awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    This thing checks every box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing perfect fit for on the go and mid tier gaming at home or ultra 1080p hd 120hz gaming honestly I’ve tried a lot and find this to be the perfect balance of everything you could ask for and everyone gripping about the fans so it gets a little loud no louder then a desktop and the Audio drowns it out any way turbo mode is fantastic does the trick super well to put out 4k on a external monitor using the rog dock Absolutley amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, powerful, and easy to use. Works well and built well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs pretty well. Short battery life. A bit of a hassle to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love the system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, plays great, use it all the time, great for travel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Ultimate gaming device ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs every game i throw at it. Its ease of use makes it a breeze to game on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just but the thing…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 months in. If you are an experienced Windows user you will have zero trouble navigating this wonderful piece of hardware. Some backend setup is required to make everything fit into to place, but this is an amazing device capable of running RDR2 and many other Triple A titles. Dont listen to others about Windows crippling the device, price for performance worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely worth the price for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after having the Steam Deck for eight months. I loved the deck but the problems playing certain games and lack of egpu ability is what made me purchase this and try it. I love it. Its pretty amazing. The battery life is atrocious I will say. Keep that in mind. But overall with how I use this my personal experience is a pleasant one that exceeds the deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG is pretty amazing for getting that on the go gaming fix. Initial set-up is simple but annoying since it IS basically a windows PC. But after that is done correctly it works like a charm! And i say 'correctly' because when my initial set-up finished, something didnt install as it should have, and armoury crate was not working at all so i had to do a whole reset and set-up again. After that it works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Xbox owners

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is everything I’ve wanted for a while now I have full access to my Xbox gamepass library including PC exclusives All my games have had no trouble hitting the high fps numbers but I tend to be satisfied with a smooth 60fps for everything in order to save battery life. I’ve managed to get almost 2 hours of battery running it at that between multiple games

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fun device but wait for the 2nd revision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the past 10 days, I had the chance to test this device, which turned out to be excellent for portable gaming. However, considering the ongoing problems with its SD slot and the unsatisfactory battery life, I would recommend waiting for the next revision before making a purchase.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alej,

      We appreciate your feedback on the ROG Ally and we're sincerely sorry to hear about your disappointment with the product's battery life and the SD card slot. We certainly value your feedback on this matter and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0084" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      ​Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING SYSTEM!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing the ROG and my kids and husband absolutely love it! It’s super fast and reliable. Graphics are outstanding and gaming is smooth! 10 out of 10 would recommend. Definitely worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cool handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is good but battery is too short Games look really good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Travel companion

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in July 2023 and it's been awesome. I got it for work travel since my laptop was huge and bulky. It's been everything I wanted and needed. Although I would recommend an external battery, I've loved being able to play games on airplanes and hooking it up to a TV in a hotel room with the external dock has been great. It's definitely my favorite travel companion would recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic portable gaming machine! I absolutely love the rog ally!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really niceee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice but the battery does not do well as I expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellence by ROG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to travel with great game play and with a windows operating system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Best portable, true gaming pc extension

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way more powerful then the steamdeck, great screen and access to pc gamepass, steam, epic, battle.net etc.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Its a tank. No issues. Battery life is small but understandable for the power its pulling

    I would recommend this to a friend