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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 9,123 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ROG Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is awesome. I know everyone keeps talking about the battery life on it, which is not long but it does everything I could ask for and more being a handheld. I bought it for the ability to travel and play on the go. You can’t look at it with it being a PC but rather a handheld gaming console. You’re able to play triple A games and even stream from it. It continues to amaze me with its possibilities.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    With great power comes great responsibility

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a portable handheld gaming windows experience this is a great option but be prepared to charge this device regularly. It basically has the same battery as the steam deck but with a “better” CPU and screen. However, the better hardware taxes the battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device to game anywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectations met love being able to game anywhere. Only downside for me is battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 5 out of 5 stars

    ROG HOG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it all, does it well. Watch out, might melt your micro SD card. “Oops” —ASUS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS is gaming.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal. Asus once again shows it's the King of PC Gaming and manages to murder the Steam Deck with ease. Don't waste your time with Valve and SteamOS; this is a pocket gaming PC showing every bit of ASUS and AMD's power.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    An ally of mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this portable gaming system fast quiet and beautiful screen my steam deck replacement

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Good product if your on the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product. It is my first handheld and yet I seem to be using my console and gaming pc more. The comfort is not what I like the most. Also it needs more memory for sure to make it a good product. But it does play games well when they work. Been hearing about all kinds of problems it so far I haven’t experienced any.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this device to be able to play my Xbox series X and PS5 while my wife and I watch our shows. Works perfectly for that. I’ve yet to even fully take advantage of what this device has to offer, but check Reddit if you’re looking to run this as a PC and making it efficient and great for your needs

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    VRR 120 Screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Persona 5 Royal on the go has been a treat to play on Ally. VRR screen makes the game play smooth with no tearing. Ally is better than Legion Go and Claw! If only Ally has an OLED screen, then it would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great device for pc gaming on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a good device if you're just used to Windows OS. I had the steam deck to and its great too but, it is a lot easier to play games on the ROG Ally than it is on the deck, less configurations you gotta do. Just wished the sd card wasn't an issue but you can easily upgrade it to a 2tb ssd.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this handheld. I've played a large variety of games and the quality is amazing. Very few crashes, but I'd suspect the ones that occur are from the games (Starfield). 4 stars because I like to play on the top performance mode and I have to keep it plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    AMAZING!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the battery lasted longer but overall an amazing system. The grafix are awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Excellent handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a gret device . Excellent speakers,screen. . My only issues was with windows i got it really early on and couldn’t put up with a lot of crashes . Now that i see on sale for 599$ i think is a better deal because you definitely need to upgrade the ssd . And get a good carrier case

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Cost Effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price point for performance. Limited with ports, but makes up for it in portability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    To go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to go gaming. By far the most advanced handheld i purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never had a problem with the rog ally when it first got released beside the lagging and sd card not reading but after a GEEK SQUAD fixed up everything was running great and no problems run all my games i have best purchase i made

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome and beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and powerful! Battery life sucks but expected with a handheld of this magnitude.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome gaming system

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this. This is great for trips. Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    I was really excited for this product but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got nice hardware and a nice screen as well as a decent pair of speakers. However, the software side of things is what destroys the device. It uses Windows natively which is nice in terms of universal access to software and programs, but the downfall is that it's extremely difficult to navigate using this device. It's also very hard to do basic things like launch a game due to the way everything is integrated. It feels like software is tacked on to this product rather than native like the steam deck. Unfortunately I think that this isn't THE handheld to get and it's going to take another year or two to get something that's just right. I already sold my Steam deck but I don't think that device is up to snuff in the hardware but is way better in the interface. Maybe Steam and ASUS can work together to release a best of both worlds device, but in the meantime I'm going back to my laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tyler,

      Thank you for your feedback on the Rog Ally, we truly appreciate you taking the time out to let us know. Due to the nature of PC gaming, not all games will work right from the start you may need to adjust your controls in-game, to properly work. If you're using Steam as you're preferred platform, I would recommend using Big Picture mode, this mode will allow you to easily navigate around your Steam library. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated to bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great option instead of laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quite versatile. You wont have to lug around a laptop on the go if youre strictly playing games on it. But you can purchase a seperate small monitor, if needed, for other computer related tasks. Only complaint is it takes a little bit to update the entire thing between asus updates and windows updates.

    I would recommend this to a friend