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Customer Ratings & Reviews

$462.79
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best PC handheld on the market and at a affordable price point

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    100% Recommend for gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband that travels a lot. He loved it!!! The only bad thing is that it heats up in your hand very quickly specially on games with high graphics. Remedy for this is to buy an xbox remote or ROG remote so you can leave the ROG in a nice cool place. You can connect to TV and the graphics are amazing.Don't forget to get an SD card.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy, great customer service as always!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lubbock Best Buy is on top of things. They got this to me at a great deal. It’s performed very well for a handheld system and the Geek Squad at Best Buy keeps it in top shape for me!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    The absolute best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the best gaming experience. I play ck3 and stellaris on the couch while my girlfriend watches her shows and the dogs lay around loving it. Works great with headphones and the clarity and response is perfect. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for playing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for playing. The battery is short but it’s ok you can use a power bank.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, everything is great. Could have better battery life but not bad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything i wanted!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handheld PC, not a handheld game console. With that said it may not be for everyone. If you have a gaming PC then yuu are accustomed to the challenges that come with Windows. If your use to console your better off with a Steam Deck or Switch. This requires alot of uodates, tweaks, and patience. All of which i am familiar with.it is a power house of a system. Exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent handheld gaming PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portability, features, ease of use. Good performance despite small size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, has some bugs that got ironed out. Runs games smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome device, but tailor your expectations...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great PC Handheld! Plays most of my library with ease, and has a lot of customizable options to work and tinker your games to what you want. Keep expectations in check though: This thing has a 120Hz refresh rate, but not every game will run at 120Hz max settings. It's a portable after all, don't expect monster level PC levels of performance here.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Its just the battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked so much and is great but the battery is so bad, I mean in the performance moyd in gta v with high graphics in 720p its like a hour and a half maybe two for me its enough, I just write this because some dudes want to have Best graphics in 1080p an the still want more than a 2 hours of game bruh.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mobility and can run any game with good frames. 10/10 recommends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing handles games much better than expected. Really enjoy it for Elite Dangerous, Euro Truck Simulator, and a few others. Docked one star for only one USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing for travel, really nice display!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hand held gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system. I was able to download my favorite PlayStation games on this to play handheld while recovering from surgery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great gaming device. Definitely got my moneys worth!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goated Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like playing my Xbox without having my Xbox. It plays games like a dream and the PC capabilities is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fantastic handheld device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a high end PC but having a portable option that can play 80% of my steam library is unbeatable. The learning curve on how to optimize this for regular play can be a little unsettling. But once you learn how to adjust games graphics settings this becomes your regular gaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Powerful machine but QC holding it back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this device can pretty much play any game without issue and has a 120hz 1080p screen. I can look past Armoury Crate bugs and the fact that Windows is not optimized for handheld devices (yet), but the lack of quality control concerns me. I exchanged my first one already due to RGB issues that may have been with the software, and I’m leaning towards exchanging my replacement because of the fans. Some coil whine I can tolerate, but the one I have now almost makes a different type of crackling noise. I would expect better quality for a $700 device.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear jbju211,

      We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please know that ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. Should you need assistance sending the unit in for warranty service, you can reach me at cl-adrian@asus.com. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Need a windows gaming mode,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice little portable gaming pc. Battery life is nowhere close to the steam deck and it also lacks the console like features of the steam deck. This will be an excellent devices if windows updates the OS to include a handheld gaming mode.

    I would recommend this to a friend