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Customer Ratings & Reviews

$462.79
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Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 9,123 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    The Rog Ally is amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device I’ve ever bought. Does it all, is comfortable, portable, and fun.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    No regrets.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this console, the hardware is amazing to play all kinds of games and emulations with ease. The only problem I've notice is the battery, is not good but it can be solved with a powerbank. Now I'm excited to see the improvements of the new black model.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Storage capacity

    Rated 3 out of 5 stars

    Not worth the $

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow to load. Literally hours with Stanfield. Storage is VERY limited and expanding it is almost as much ss the unit itself. Runs Very Hot too if sitting in lap. Returned. Good idea. Not readt yet.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gator,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and for the inconvenience caused. This is not the quality of service we aim to provide and is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please note that there will be updates for ROG Ally in the future that will improve overall system performance and stability. We understand that you have returned the unit, but we will forward your feedback to the Product team for review.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0320" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best portable pc!, I can play every game I want!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    ROG ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product one of a kind Easy and convient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has been super fun. I am excited for more things like this to continue to improve

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only downside is battery. Games look great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So sweet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this, after moving back to the states I was without a computer and really missed gaming. This unit allows me to do basic every day tasks and play all my games!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and decent fun to have for the mean time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great device i use it as my main pc all the time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s not a Steam Deck killer. It doesn’t need to b

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for gaming on the go. While Windows can’t hold a candle to Steam OS when it comes to handhelds, what it lacks in usability and features it makes up for in compatibility. With Windows you can essentially run anything. The Ally has the horsepower to push past Windows deficits and makes for a great little gaming machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Bang for your buck 10 out of 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, can run any of the games i play and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, setup was challenging but once it’s set it plays well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Full gaming PC in the Palm of your hand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ACTUALLY DID IT! Does it give you 4k 60 FPS Untra settings on every game? No! Does it give you 1080p great framerates and good-great settings? ABSOLUTELY! THIS THING ROCKS!! I plopped in a 2TB m.2 NVME drive and have every game i could want on it! SERIOUSLY, this thing is awesome!! Buy it, you will not be dissapointed!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Asus ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very silent while running on turbo and lightweight, has a crisp 1080p display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but can be buggy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ASUS ROG Ally for my son. The graphics are good. The sd card readers can be faulty and can fry your sd card. This has happened to his. Still runs fine but do not run games or have sd card in slot while gaming. Would recommend for someone looking for a good handheld game concole.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade over steam deck for sure

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a steam deck i think this was quite the upgrade. Better display and more processing power for sure. A little sleeker as well. Comes with the quirks of a windows pc but that was expected. The deck was like a console but not powerful enough. Streamlined but not ready for as much heavy lifting.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus ROG

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in the Navy and this thing is pretty legit. I use it all the time to play Forza 5, Red Dead and many other games. Very convenient for travel and offline use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not bad to buy on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for those on the go plays most games pretty well and just looks amazing in white.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    RIP My Steam Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better but it is definitely the Steam Deck killer. It’s so gorgeous and games play so well on it, from emulation of retro titles to current triple a games. I love it!

    I would recommend this to a friend