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Customer Ratings & Reviews

$462.79
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tons of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handheld computer for gaming as long as you take care of it it well worth the purchase

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    SD card slot failure common

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is great. I had the SD card error which sucks. Doesn’t work any more. SD card slot lasted about 8 months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleaed so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far im very pleased, its everything i expected out of a windows based handheld. It plays diablo 4 no issues, armoury crate is better than i expected, and its pretty comfortable in my hands. I can see where someone whos not very tech savvy might have some issue getting everything setup, but for someone who plays pc games and messes with different handhelds it should be no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Fast, great screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen. Its fast and everything that i hoped it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for your PC gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my ROG ally! It’s running games so smoothly! Some higher end games need tweaking but you can play them. Plus you have access to more stores than just Xbox and steam! Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best gaming handheld pc on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this product for about a month now and have used it everyday since I bought it. Only con is the battery life is very weak but that can be remedied with a battery pack. Still would’ve liked to have around 3-4 hours of gaming time without a pack instead of 1-1.5 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Best value device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, good quality, surprise with the display and speaker (Really good).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good device for on the go AAA games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start up was a little rocky solely for the amounts of updates you have to do and configuring that needs to be done to actually enjoy the device. But after a couple of hours dedicated to set up, the ROG Ally runs great and im able to play games like COD on the go. You can stream xbox/PS5 games and download xbox games locally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The toothless monster, way better than legion go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it a 4.⁵/5 (that small.5 in intentional). It works excellent for the most part but the memory card issue is what I can't deal with right now. That's the only reason I returned it otherwise it shines in all the games I threw at it. I have a 2021 gaming laptop but it can't deliver the performance that this little guy can.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best handheld pc i have used!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Games run great on them even triple A games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Filled with software issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ton of potential but really just not refined enough at all for a release should have been delayed.i understand that it will take time for game optimization and launchers to update to function properly but Jesus this thing is just a buggy disaster even with basic functions within armory crate and windows itself they did a terrible job software wise getting this ready for users. It’s been hours of updates and restarts buttons not working having to reset and update to get core functionality back, not to mention brand new $700 handheld and the RB is flat pressed in s d barely clicks just not on par with the steam deck when it comes to support and being ready for users. Sad because when you get it going it outperformed it in every title. Will give it another week and if not forward progress it’s going back to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dillon,

      Thank you for bringing this to our attention and I certainly understand your frustration. Please try recalibrating your buttons through Armoury Crate. In the meantime, try setting your Ally to Turbo mode to improve your gaming experience. If you need any assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought open box excellent the first unit I received was a bit scratched up but I was able to return it locally with no problems and get a mint model. The performance was far better than I thought I can get over 100 fps on low to medium settings on most games. Rhe design looks and feels amazing no issues so far been using for about a month

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Portable PC gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! I haven't played anything that pushes it yet, and most of the games I will play on it won't, but I can now catch up on older games that I missed out on that were available on older consoles that are now only easily available on PC. The main issue I have is the battery life. It isn't great, but I play primarily plugged in. Other than that, I love this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few hours to set up just like any other laptop would take. I have the ROG m16 laptop so a lot of the software quirks I’m used too. Games run smooth within expectation, screen is amazing,120 hz is very nice. Can’t say enough good things hardware wise but definitely needs some useful software updates from windows and asus soon. Overall great first handheld gaming device

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on any game, the screen looks amazing and the controls are great too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roy ally z1 extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device but it has issues card reader doesn’t work and left joystick won’t work left or right direction. Love the system but it is flawed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great condition, used item, looks new and was very clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer my kid loved it and uses it all the time she says its like a little computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Msi claw ultra 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is actually better than my MSI Claw. This device does not heat up. I use my sd card and had no problem with it. I had this device for at least a month now. The whole device does not over heat. Only the charger adapter heats up when the device is 50 percent. It is super fast charging for me. Battery life is good for at least 2 hours. Msi claw i own battery life sucks is probably from amazon i got it from the seller. I would recommend rog ally z1 extreme to people that has low budget. My advice is wait till they have a sale for 400 dollars it is worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Handheld PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Ally. The ability to play games, and stream via cloud on the go is perfect. Then add having the full abilities of a laptop as well!! Highly recommend the ally.

    I would recommend this to a friend