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Customer Ratings & Reviews

$462.79
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 9,123 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the handheld and ability to play my game pass games while sitting on the sofa watching tv or away from home. My only complaint is I think I have one with the SD card issue. Hopefully, it’ll be fixed soon, but I’m not really too worried because I plan to upgrade the SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG ally is works great. Purchased to play unsupported games from the Steam Deck. Other than adjusting profiles for specific games, the system plays as expected. Also purchased due to arthritis in my hands, and struggle to play games with a gaming controller anymore. The spread of the controls works better for me when it comes to gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Console!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is really good! I feel like there should be a lot more ease in using it for Steam and other game hubs. Games that are fully controller compatibile still seem to have issues with the ROG ally. Overall best device I've ever owned.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Price change/battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I had to buy a backup battery. The device only lasts 1 1/2 hours.. they made a new one and I bought this one full priced.. 2 months later it dropped on price 150 dollars and now I want the new one

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great hardware held back by mediocre software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good handheld pc that's more powerful than the steam deck with a surprisingly solid build quality. The main thing holding it back is buggy software and general os bugs from Windows running on a handheld. But I'd assume most people buying this are aware of the potential windows issues.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great I love the fact that is a handheld windows PC. It has a built-in controller which actually works really well plus I don't just have to put my steam and Xbox games on it any game that runs on my computer can go on it. The only downside is the hard drive space is a little small but hey you can use Microsd cards.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld pc , I’m loving it I take it with me everywhere I go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great pair with Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own a Xbox S and I wanted a hand held. This works grea. Having great to time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Deal, Best Buy..no pun intended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic open box "Good". i don't see any blemishes, works great, like new. this is a good alternative to my Steam deck. i haven't used the sd card slot so i don't know if the issue with this is present. i would say i hit the open box jackpot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steam Deck or Rog Ally?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Steam Deck, sell it on Ebay and get a Rog Ally. Rog Ally is a powerful gaming PC on the palm of your hand. I bought an open box with a defective SD card reader and returned it. Bought a brand new one and I am so happy with it. Since this is a Windows 11, you will need to tweak. Go to Youtube video and you will have your Rog Ally runni g in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first time writing a product review on bestbuy, it's really a memorable experience, Rog ally is a product worth buying, if you are a person who likes to play games and move constantly then here is the handheld game console of the year for you to buy. no words can describe it. What are you waiting for, go to the nearest bestbuy store and get one

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got an amazing deal at such a great time ! My husband really wanted this system for a while and luckily has been the best thing ever for all his gaming needs and wants. Highly recommend if you’re interested in looking into handheld game console that’s like a PC system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great device runs smoothly on the go gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, quality is very good and can run most games as well as a PC.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thing! The battery life for handheld doesn’t last very long, but I mostly use it hooked up to my TV. I recommend buying more storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    gas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super nice screen, can play all the games i want with good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very nice gen 1 device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost this is not a game console. This is a windows PC that looks like a game console. If you understand that this isn’t a plug and play games console, it takes work and lots of updates and tweaks, then it is a very nice device that will run all your favorite PC game stores.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Great if you know windows

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO this is better than steam deck as it can do and play more games. I personally have not had any problems running anything that has controller support. As long as you understand windows and understand this is not a console but is a full pc you will have a great time with the Ally

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld comp.Way better than the Stream Deck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the switch or stream deck. The power of this thing is crazy. Plays call of duty modern warfare 2 and the multiplayer with out any issues. Plays GTA 5 with out lagging or freezing. Can easily play xbox game pass on this. Haven’t found a game that runs slow on this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mobile Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, perfect middle ground handheld along the Asus lineup. Competitive as a handheld and is capable for my use case practically as a great hardware mobile computer with Windows/Virtualization.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best of 2023

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my experience with the ROG Ally. The fact that it runs on Windows 11 on top of good hardware not only makes it a fantastic handheld but also a potentially very competent desktop replacement. Especially, if you get the (very pricey) XG Mobile. With easy compatibility across multiple platforms, this is easily the best handheld of 2023 so far.

    I would recommend this to a friend