4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$462.79
Save $187.20
The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun. I enjoyed this a lot. It makes gaming on a pc as simple as a console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience on this Device, it’s really worth to have it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Better than any gaming laptop!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portable handheld, I use it with a dock to connect to my TV and a wireless controller and I have a game console that will run windows. I also use the dock to connect a keyboard and mouse and I am able to complete work tasks as well. Highly recommend. Cant wait for ROG ally 2

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    A mini beast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gadget i was looking for... This thing is a beast for gaming really had no issues so far... Love the fact i can sit in bed and just game... Saving my pennies up and uping it to a bigger ssd so i dont need a external drive to play all my retro gaming... But overall great device

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good potential

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great for someone who knowe about computers and how to tune their settings. It would be a 5 stars if it had better battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for on the go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take this everywhere with me. It can play every game I have at around 90fps if I change the graphics settings in game. I would buy a power bank if you arent planning on being plugged into a wall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First handheld device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it good performance and amazing graphics ! This is my first expierence in the handheld such a good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 1 out of 5 stars

    Terrible customer service at Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the rog ally on july 2nd 2025. 2 weeks later 2 days after my return period ended they lowered its price by 150 dollars. I called the store and they refused to do anything to make it right for me. Also my ROG has killed 2 SD cards alrdy with its SD car slot issue. Great machine besides the SD issue and I would recommend never shopping at Best Buy as they refuse to budge on 2 days beyond the return period to match there huge price reduction. I will be solely doing amazon going forward even tho i have a BBY CC. I will not be shopping at this horrible store with zero customer service

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TonyH,

      Thank you for your comment.

      We do understand your dissatisfaction with the quality of your recent customer service experience with your vendor and the inconvenience this may have caused. All products undergo intensive quality control testing and inspections, and are built to last. If you are experiencing issues with the card reader, we recommend you send the ROG Ally in for service to determine if the card reader is faulty so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,


      Rodel

      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much love the graphics and speed, alao very light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Fathers Day Gift!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far way better then Steam Deck! Mobile gaming made easy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The future is now

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play gta 5 at 1080p with 60+ fps. That is insane. I used to dream of a device like this growing up. Spiderman runs awesome on this epically with frame generation on?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love the ROG Ally

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an incredible device. It’s very hard to put down, and having windows 11 on it, basically means you can do and play pretty much ANYTHING. A literal portable pc. In my opinion worth every penny. Only Con is that the battery can drain very quickly depending on what you’re doing. I can get 1 hour of Diablo 4 on it. If I’m running emulators, 2, maybe 3.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life prevents this from being great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld gaming device held back by mediocre battery life at best. If you can deal with limited unplugged gaming time id highly recommend the device. I use it for Diablo 4, Snow Runner, Farming simulator 22, and Construction Simulator, all of which run really well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very goo

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Very good Very good Very good Very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but not the Best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impression of thr Rog was wow. But after using it for a few days, asus need to make it better. The full windows 11 integration is great but the price is too much for what you get. I would expect atleast a 4k screen. Overall, great product. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally person experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for a couple of weeks now and I'm very impressed with it, basically is a handheld pc in your hands. games run smooth and pretty good frames so far haven't had any problems. also like the fact you can upgrade the storage which I plan on doing soon

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Rog ally epic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid device. Runs as expected and gets a little loud sometimes but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally Z1 Extreme Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a Certified version of Rog Ally Z1 Extreme. While mine was classified as "Good," it's performing like an Excellent device, other than minor residues and marks on the cover, which were easily removable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG Ally

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using this when I am traveling. It has been great overall and no problems with it. I don't use it as often as I thought I would but that just comes down to me using a console when I am at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is not for those casual people who want to just pick up a game and play, there will be tinkering in order to get the best experience and let me tell you, the ally delivers and handles everything ive been throwing at it

    I would recommend this to a friend