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Customer Ratings & Reviews

$462.79
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Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Cloud gaming works great. Starfield runs fairly well on low settings. Call of Duty MW3 runs great online and usually gets around 100fps. More demanding titles may not play as well. But for what this is it is worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from g cloud - thing is great. Powerful, feels good in hands. Easy to use if you know windows. Cons- battery life is pretty bad

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Powerful portable machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome and powerful device! This thing can run games i could never had imagined playing on the go. I gotta say i am very impressed. Although it does have some kinks it still needs to fix but overall i highly recomend it. I get to play all my games on my bed instead of having to go upstairs and play on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing i love it, Battery could be better tho

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic if you're a PC gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely outstanding piece of hardware. A lot of people are returning these but from what ive gathered on fourms and pages a lot of it is user error. This is just a mini pc and you need to think of it as such. It needs its updates and has the normal windows 11 stuff but once its up and running it is a beast at playing games on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who needs a gaming PC when you have this bad boy. I get more wins in Fortnite on this than I do with my PC.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Handheld Pc

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied overall, most games i can run at 60fps 1080p on medium to high graphics effortlessly, battery life is a little weak especially on 30w turbo mode i can get maybe 3 hours other than that its great! its light the 7" display is gorgeous overall its my top purchase of 2023!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent hand held pc and gaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the product has performed well. I'm having a bit of a problem with using a Bluetooth mouse at the same time as a Bluetooth keyboard and i haven't figured out how to use the docking ac adapter plug i bought with the ROG Ally

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs time for optimization. Definitely wait a bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs! Nice grip with my size of hands but it’s windows and windows is the biggest problem. There ar eso me design flaws as well. Hate that I can’t setup offline. The SD Card slow gets super hot. And recently with an update from 7/12/23 my sd card had issues. It would slow down my console down so badly because the SD HDD usage was at 100%. Reformatted the SD card twice and even empty it showed 100% usage under HDD. Factory rest didn’t help. I ended up powering on my console without the sd card and opened up disk management once I inserted the sd card it showed up immediately and I was able to do another format. It worked ! But the hassle was such a pain. I’m just glad it didn’t fry my sd card like other people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. The Xbox app works great for streaming games, running full pc games works great. Games like MW2, Diablo 4, and Fortnite run great on this. I upgraded to a 2TB 2230 right away for more storage. Keep in mind this runs full Windows so you'll have a ton of updates out of the box before you can game. But after the sky is the limit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome handheld would definitely recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my rog ally, i obviously use it for gaming but the thing i love most on it is i use it to connect to all of my 3d printers remotely and monitor prints from anywhere. I even bought a dock for it and plugged it into my 49 inch ultrawide and it actually runs games pretty smoothly. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality gaming system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads quickly. Controls are easy to use on car rides. My kid plays this a lot in the back seat. It has Windows 11 and serves as a laptop when paired with a keyboard and mouse. Legion Go is meant for table top use. It's too big and heavy to hold and controls are too small compared to Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with this portable powerhouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than I expected! Runs my favorite games (Doom Eternal and CyberPunk) at excellent speeds and quality. It beats out my deskop. Although it's not a dedicated gaming unit like streamdeck and it does require installing and setup like any PC. But it runs Windows 11 out of the box that makes it very useful as a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming system was the best purchase I've ever made in my life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is an awesome device with great performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we can all agree, is an expensive toy, but you need to understand what you get: gaming laptop-like performance on a windows based tablet, with joy pad controls. I peraonally ise this instead of my gaming laptop to do anything from playing off course, to get on the banks or brouse on the web, no ossues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive read lots of reviews about people having issues with this. I have had mine since day one release and ive had no issues. It works just fine I play diablo 4 and have used it for xbox game pass games. The only thing I dont like is having to use a ps4 controller ro play ps now games. But that isnt really a ROG ally issue more of ps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing handheld.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all the top AAA games in medium or low settings. Display looks great VRR is a must. Awesome sound. Haven't had an issue with the SD card but have seen alot of people stating they had issues with it. Really a great handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item, I'm really like this unit. It exceed my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Didn't expect this much.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is phenomenal and beats the steam deck in every way. I didn't expect this little guy to be able to do as much as it does, for example like dualboxing an MMO while on break at work, or playing Assassins Creed Valhalla with smooth framerates. Absolutely love my Ally 10/10 purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    False advertising 70%

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha console is not what they promoted .. huge disappointment … steam deck is way better with battery. Graphics is 2% better with rog ally… physically it look very beautiful…the performance is not that good

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Good,

      We are sorry to hear that you did not received what was advertised. We would recommend that you reach out to best buy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number ( N2306018106-0046 ) for us to better assist you.
      Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus