Customer Ratings & Reviews

I read alot of reviews about this device. Most of them were negative but i learned not to judge a product unless i try it and i couldnt be happier with such a powerful device.

Unlike any other handheld consoles the whopping 120Hz refresh rate makes this product a no brainer when it comes to buy it. The only downside is battery life, but if you know your way around it it’s no problem because with 15w of power instead of 25 and a external powerbank you can get 3-4 of constant gameplay.

Pros: portability, adaptability, power, windows 11. Cons: battery, only 1 usb c, upgrades, wondows 11. If you dont understand why i put window 11 for both then you might not want to get the device.

Good handled. I like it. Stuning screen. Good fps.

I received my Ally and took my time to set it up. It is a powerul device and i connected the 6850 XG Mobile - WOW - this is a powerful machine and exceeds the PS5 and XBOX Series X. There are a lot of updates to complete so patience is important. Once it is fully updated the experience is great. This replaced all my consoles

[Employee of bestbuy] The ally is a great handheld gaming device. Very long battery life and great processor on it. It let me play all of my games when I was on the go on just not at my home. I would recommend this to anyone who has a steam deck or wants a good hand held device. 10 times better than the steam deck. 10/10

Enjoy the unit so far however, purchased 2-3 months ago and the right stick is malfunctioning. Asus support is doing and RMA and it's all under warranty just a bit annoying. Will probably replace with hall effect joysticks later.

My unit had no problems except for the static noise issue. Software experience was rough at lunch but has been slowly improving. Takes quite a while to set up and get used to it , but its worth it for someone who wants to play PC games on the go.

I love playing my games on the go my only stipulation is that it has a hard time running big games and needs to come with much more storage out of box, you can purchase and install a bigger ssd but I feel for the price it should come preinstalled

Absolutely love it. I have not found a game that it can not run yet. Runs Genshin Impact wonderfully and Payday is a joy to play as well as Binding of Isaac and many others. Well worth my money. Not to mention the looks of it. When I am out and about, the number one thing people say is "What is that, it looks sick"

I was tossing around this or the Steamdeck for a while. I went with the Ally because it will basically do it all. If you're familiar with windows, you'll be fine with it. Having Game Pass was a bonus because i just signed into my account and got access to games right away. Emulation on this thing is top notch too.

Love this thing run most of the games I want to play including war zone with no lag or issues

Although the product does have it issue do not fear ASUS WILL NOT LET YOU DOWN !!! Set up is a headache but once everything is configured it works great, hardware is stop on software….ehhh

Amazing device and saved another $100 or so by getting an open box version. The console was in excellent condition, just as advertised. Easy purchase and pick up options. Highly recommend for anyone looking to play AAA PC games on the couch or in bed without hogging the tv.

I bought this device about 6 months ago. I use it on my off days from work and I enjoyed it when i played. I am never rough on my devices, i buy cases, screen protectors, bumper protectors, etc. But this device is waaay to expensive for all the problems ive had. On day 1, something was already loose in the top left trigger and an audible rattle was present. Got that fixed. Then i decided to buy an SD card for the device and it worked great until the SD card reader stopped working and would no longer work. Figured it may have been a bios issue or a software issue. I updated the bios and got my ally working again, including the SD card reader. I then installed all my games and got my device ready for a trip. I played with the ally and all my games for several days leading up to my trip with zero issues. Then the day of my trip, my ally wouldnt turn on. I tried charging it, using the included charger and many different chargers and nothing happened. No power at all. I was reading on the asus forums and apparently, these issues are very common. They posted various tips and tricks to help get my ally back to life, including: holding the power button and all various button combos for 30 secs, nothing. I opened the back and disconnected the battery to let everything just, reset.. nothing. The device was completely dead for no reason at all. Its very infuriating that a device this expensive would have so many issues. Issues that shouldnt even be a problem, like the SD card reader not working?? How long have we had SD cards?? Lemme tell you, long enough to where issues like this should not happen. Then for the device to just be dead for no reason at all after me using it just hours before? C'mon. Its completely unacceptable. Luckily i got the 3 year warranty on the device. But im out 300$ for the warranty now. Waste of time and money. Ill be upgrading to either the oled steam deck or the lenovo go.

it comes with four months subscription to xbox cloud gaming which allows you to play so many games for free and without the need to download them with very stable 60-120fps demand on the game, and 120 refresh rate screen what makes it the best device ever

The performance is great. Runs all AAA games but it has wndows so it comes with all the issues the system has.

This thing is the coolest, computer and gaming all in one with control of every aspect of the thing, live it, great for on the go, I take it every where.

This device works great and plays games on every platform! I use steam, Xbox, and gog as my primary platforms I buy PC games on. They all work with no problems! If you're trying to save battery, you can also stream on the Xbox app. It's super cool!

One of the most excellent and well built portable pc gaming console to date, this little beast can run almost every game that has compatible drivers at it and it can run controller friendly games with ease I purchased the 512gb z1 extreme version and I have been addicted ever since the first day