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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 9,123 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the Ally a little more difficult to set-up being that it runs the whole windows operating system. Which does have its benefits in the long run, this allows for more game launcher programs and the ability to run more games than the Steam Deck. My only complaint is how quickly the battery can be drained.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good first attempt.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It has random issues in typical ASUS fashion. Displays won't work using a Lenovo dock. Connecting an xbox controller may or may not work if you keep the joysticks enabled. Don't accidentally turn off the controller mode when touchscreen isn't on. If you don't have another input device connected, you're going to be incredibly annoyed. Turning it on/off is not the most responsive. I have to try a few times sometimes. The sticks are way too sensitive. The entire experience might be better if the sticks didn't feel like it was on skates. Other than these faults, it runs games pretty decently. Again, typical for ASUS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system but horrible experience with the store literally sold me a returned one that wasn’t even in the box it was wood in the box with the plastic wrap sealed I literally had to argue with management because they try to say I was the one doing the funny stuff

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my son as a christmas gift as we were traveling after the holiday. Spent his free time and on plane playing. He absolutely loves it. He is 21.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You won’t regret buying the open box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent if you have computer knowledge. I bought an open box for 150 off and it was like new, this thing is amazing. Took some messing around setup was probably an hour after updates and everything. Highly recommend this open box deal to anyone that wants one but doesn’t wanna spend 700

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    IT'S PERFECT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a great portable gaming PC, being able to play games like Cyberpunk 2077, Jedi Survival, Starfield, Forza Horizon 5, Hogwarts Legacy among many other AAA games on the go natively is just amazing, also its just perfect for emulation, you won't regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid handheld gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming handheld PC. Still some bugs that are being worked out but the device plays games well. Windows 11 works as expected, when docked, external display output is good quality. Upgraded to 2TB SSD, that process was quite easy as well.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Fantastic device

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gaming pc; only reason its not 5 stars is the sd card reader. Def recommend upgrading to the 2 tb

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming as a truck driver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a truck driver I absolutely love this thing. I’m constantly on the go and on the move and rarely am home. With this I no longer have to struggle with bringing my counsel back and fourth to my truck. This I just toss it in my bag and can play the games that I play with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid handheld

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played everything I cared about perfectly. Battery life was acceptable for a handheld running pc games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ABSOLUTELY STELLAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont bother with the steam deck. Just pick up an Ally. Since recieving my ally, i havent played the steam deck at all. The rog simply outclasses the steam deck. Playing games natively works well but streaming is where its at. Using moonlight/steam streaming at 120fps is absolutely glorious for couch sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mini PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall this thing is a beast! the extreme version is what I have and ive been enjoying it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works perfectly, plays everything great. Better preformance than steam deck.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    It works like a champ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It works like a champ. Dont get the lenovo one. The ram on this helps a lot. Battery life is not like a laptop. So be aware to charge up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the Steam Deck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I loved my Steam Deck there were just some games it couldn't run very well or at all. But the ROG Ally has been able to take everything I threw at it at 1080p with at least a very playable 30fps. Overall great purchase that I would recommend to anyone who wishes there Steam Deck had a little extra power.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Pretty great device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device, took a little knowledge to set up but nothing major. Looks super crispy even at 720p on some games. SD card is still working for me. Sticks are a bit loose but it’s only a problem with fps for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PC Power in a handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from console gaming, this required a little setup and getting used to Windows, but it exceeded my expectations on user experience and performance. Steam, xbox gamepass all work great.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Pc games on the go? Yes. Replace your xbox? Y

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic handheld this is. All you need to be prepared for is to tinker a little with the power and the fans. Im playing full fifa, spiderman and cyberpunk on the go. And when you are home plug it in to your tv set to turbo and play at even higher quality/FPS. This is a winner.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not bad but doesn't live up to the spec's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this to take with me when I travel. The stats look good for several games I play. Diablo II plays great! Diablo III doesn't support controller play so I haven't loaded it. Diablo IV should be supported but even on low graphics model the system is very laggy and in most cases not playable. Over all it is ok, and I'll use it for some games like D2 and maybe hearthstone. May try some other xbox games but the performance just wasn't what is should be capable of with the spec's. Too bad as it had great possibilities according to the specs. Other issue is battery life. Lucky to get an hour, but it does a good job not getting hot so that was a plus!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PurDra,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-00385) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    ROG Ally Z1 Extreme

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld device out there with its amazing 7 inch 120hz 1080p display screen with beautiful RGB joysticks over all best handheld device 100% would recommend buying it to every reading this and many more

    I would recommend this to a friend