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Customer Ratings & Reviews

$462.79
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it if on sale. Love it and it has handle everything I have thrown at it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Can’t beat it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made. The power of a gaming desktop, in a portable handheld. I can easily take on trips and put down if the toddler needs me. Plug it into a dock and you’ve got a legit gaming PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome handheld for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! The performance is great. I play games like RDR2, Cyberpunk 2077, and many more. I also use it for emulation (including yuzu) which works wonderfully. The internal gyro is compatible with motion controls which is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Love it but needs a redesign

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my steamdeck as far as usability. Plays more games, but the micro sd design is so flaw and can fry a micro sd within a week. Upgrading the internal 2230 ssd was easy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for portable pc gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this but it’s not something anyone needs. Works well in its use case and I’m happy with it. Looking forward to the x and all future improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG ALLY is my ALLY!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Ally is indeed, my ALLY! This blows the Steam Deck out of the water with it's ease of being able to play any video game that can be played on PC. No learning curve if you're familiar with PC gaming. Use this every week while traveling and it's the best thing I've purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld out right now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handheld system reall no complaints. If you are running some of the more intense games it does get a little glitchy but with a handheld thats kinda expected. Would buy again. So far ive played jedi survivor, need for speed and madden all ran excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    9 years.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first gaming system I’ve bought since the white xbox one sunset overdrive in 2014.. This is a great device. I feel like it has some software issues for sure that will be eventually worked out. Good to go.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very fun device. I am so sad i lost mines. Games KILLS the battery like so fast though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Sure, you need to be plugged in to get the best performance out of it but i dont mind that if it means i can play RDR2 in my car or on the plane. Setting it up for the first time can be a bit cumbersome but once you get all the updates out of the way and set up windows you're good to go!

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Gamepass machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device!! Exceeded all expectations. The only gripe I have is the sd card reader. I really hope mine doesn’t fry my card. Gets very hot in that area, would recommend ssd upgrade over using sd cards!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can’t say this enough i love my rog ally it’s extremely convenient for when i want to lay in my bed and play games from my pc i love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needs some time to set up like a pc, not a console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a lot of tinkering like a full on pc because it is a pc. Not a switch that's ready to play and a console like experience. Once set up tho it is amazing. Amazing graphics and framerates for what it is. Hoping to see 3rd party support like the switch and more optimizing from all of Asus, Windows, and AMD

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device with solid performance. Just had limited uses for myself already having a gaming laptop

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve loved the system so far. It has a couple of hiccups here and there but that’s to be expected with any new system. I’m able to run Diablo 4 on med settings at about 60-90 fps

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good handheld for gaming, versatile in all platforms including emulation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Rog Ally

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Versatile gaming system that is comfortable to hold on to. The playing ability is great to play a wide variety if games on Steam and Xbox. Would highly recommend this system for someone that wants to be able to game independently from a TV. Works great with my Bluetooth controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Windows is the downfall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance from a handheld but the fact that windows in hand held isn’t a fun experience. If Microsoft would make a handheld mode exclusively for the handhelds this device would be amazing instead of just great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for about a month and i can say “so far so good”. Understanding that it is a newer device (1st gen) there will be some ups and downs with it but as of now im very pleased with it. Set up was a bit of a pain but a little research got me through.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has exceeded my expectations. I have been taking it with me for the last 2 weeks and have been impressed. The graphics are great, the ability to modify the system like a standard windows device is a nice bonus

    I would recommend this to a friend