4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$462.79
Save $187.20
The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good but gamepass or steam, choose wisely.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely an amazing device. Plus, you only need the cheaper pc game pass. However, game pass cannot be shared with multiple users even on the same device so you're better off buying games on steam if you plan to share it with your family members.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    would recommend

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A windows 11 machine for the kids starter computer, gaming and built in controls. plays alot of the games my kids play. fortnite, roblox

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent device with caveat

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the handheld I've been waiting for since I was a kid, very good as a 1st gen device hopefully they will address the battery short life in future generations. This is a beginning of something amazing yet to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse handheld gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerhouse handheld gaming - worth the purchase. Windows is not without its issues, but that doesn’t take away from what this can do. Own both the Ally and the Steamdeck. Each has its purpose. The only problem I have is I need more storage already. Easy upgrade though. Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It could be better but still alright

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok. better than I expected. So I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus rog ally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Open box item in perfect condition. The only issue I have is Armoury Crate isn't the best software but it gets the jobs done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant but ended up loving this purchase. It is a windows pc so windows experience is a necessity as it’s setup is more cumbersome than a steamdeck, but I’ve ended up playing on this more than PS5 or PC. The fact this thing can run Cyberpunk at 1080p smoothly still blows my mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming PC replacement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little thing. I have a gaming PC with 4070Ti on-board. But after I got my Ally, I play diablo 4, cyberpunk and hogwarts laying on the coach. Incredible! Replaced storage to 1 TB because my SD card died on me. So I recommend doing it even before booting it first time. Thanks Asus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    windows is its only problem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device overall, if you can put up with windows. Windows 11 is extremely frustrating to use on the ROG ally, or any handheld pc for that matter. but everything else is great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best handheld gaming device

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this handheld. it's like having a PC in your hand. The graphic is out of this world. i never had a handheld like this. I would recommend this to everyone i know that likes video games on the go. The only issues is the battery you need to have a backup battery pack.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!! Windows knowledge required!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a PS5 owner and you can’t afford a PC this is for you. You can do anything with it, cloud gaming, offline gaming, run emulators, bluestack for android games, run more than one game in the background etc. This is not a console for children since they requires tinkering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Gaming Handheld

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Can play most AAA games you throw its way. I love how the controls feel and how it fast the system is. Love that it has an SD card slot and that its a computer and you can put other OSes on it if you wanted to.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassed my expectations highly recommended only issue is the battery but thats expected no real complaint

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Handheld, works great, able to play all PC games, a perfect pair for Amazon gaming included on prime,

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for the sale price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool just wish it had better battery life and more power

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Makes me happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device it lives up to my expectations. I don’t have room for a desktop pc and my laptop just became a pain to lug around to were I can play it. A handheld is perfect for me and pc gaming is the only way I play. I don’t have any complaints I am very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An Awesome PC and Gaming System All In One

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase it was a little buggy at first the updates are rolling out and it's getting fixed it's really a great system, liked it so much purchased a 2nd one for my daughter! Fact it's also a mini pc can pair with wireless headphones, mouse and keyboard more money for your purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally Z1 extreme

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld love that it can handle any game you throw ay it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SYSTEM. Compared to the Steam Deck I was using this is hands down the better buy. Not only is it more familiar running on windows it runs so much smoother than the deck could hope to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gaming on the couch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small gaming PC is fantastic, provided you don't dwell on the cost; you'll adore it. Just be sure to follow the instructions to make some adjustments for better battery life, and you'll be all set.

    I would recommend this to a friend