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Customer Ratings & Reviews

$462.79
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Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 9,123 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fun handheld, not for the weak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pc that’s able to be used in handheld mode. It not a plug and play and you do have to adjust settings but when you get the hang of it, it truly is fun. Battery life is expected to be short, like a laptop or anything else. It’s fun and worth if you’re on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good it works it’s nice to have when you can’t use your pc

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Cool and quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally has become my main gaming device. The fans run very quietly and the device is always cool to the touch. The screen is beautiful. As far as handhelds go, Armory Crate has made Windows navigation about as good as its going to get without a touchpad and keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld of the decade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a handheld that allows you to play virtually anything! Full windows 11 allows you to play games like call of duty, halo, forza, if you csn play it on a PC you can play on this! Totaly worth every cent!

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Asus ally review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item from asus is awesome only gripe is the vents need to be moved in a bit, the heat from said vent burns my finger tip, other than that this item is a steam deck replacer with fun window i love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Impressive, but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the bugginess of the software switching between modes when the gamepad is set in automatic mode, its immensely impressive for a handheld but the price does not make it a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for replacing itx build or my laptop.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for when i am traveling for work. I hook it up to a dock and portable monitor. I actually got to play starfield without having to leave my itx build in a hotel room. It all fits in a case thats actually same size as my itx tower.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Cool little handheld PC

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this July of 23 it is July of 24 and I have to say I am impressed with the rog ally. The 512 gb sad wasn’t enough so I ended up upgrading to a 2tb which is really easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Unique idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing to be able to have a small hand held computer to play games on the go only thingni wish is it you didn't have service it was easier to play some of the off lone games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice handled for the price, at the time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Ally while it was $100 off. Don't regret it at all. It's a decent little machine in it's own right, but as a streaming, and emulation unit it really thrives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun device for those that know how to manage a PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn’t for everyone, but this handheld pc will surprise you. I recommend this to anyone that is already familiar with PC gaming or anyone that wants to tinker with a computer. If you have games on Xbox, steam, or any other platform this will play all your games. It’s quirky because it’s a windows computer. But hopefully Microsoft embraces this crowd and makes a gaming mode that allows for use of the controls in windows. Once you’re in a game you have controller access, and works as designed. Since AAA games are so large I would also recommend a large microSD card or even an external drive if you have a large library you want to play. 512gb is pretty large, but some games can be 100-200 gb.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing took portable gaming to a new level, it isnt for nontechnical people lots of tweaking is involved but its amazing !!!! havent stopped using since i bought it over a month ago, im looking forward to the future of these little guys

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great device with a terrible battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device overall, but the terrible battery life and the fact it's running a resource hungry Windows 11 is both a blessing and a curse. It's great as you can play any Windows game (just about) but also clunky and loaded with bloat, like Microsoft Office (which you'll never use, unless you plan on using this device as a PC replacement, which would not be a very good idea in my opinion). Overall, I can't recommend it as the key aspect of this device is portability and that is significantly hindered by poor battery life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite purchases I’ve ever made. I use it when I travel and for daily caps out 60FPS which I can’t really complain about at

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top of the line performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the performance of this portable gaming pc. It has double the processing power of a ps4 pro or Xbox series s I was able to run games like assassins creed Valhalla and kingdom hearts 3 at a good graphics setting smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus ROG ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good device. I bought it as a gift for my husband and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I was looking for a mobile gaming computer and this fits every need perfectly! My games look stunning. 10/10 would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Great but that micro ad issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved the ally and it worked awesome for what i was using it for but then my Samsung PRO micro sd stopped working and i wasnt even using it for games, i will just get another when ASUS fixes that issue

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use this while traveling or just gaming in bed. Took some time getting used to some controls but is fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome handheld

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome little device. Plays everything I throw at it from indie to AAA games this things plays it all and right in ya hands on the go! Or in bed.

    I would recommend this to a friend