Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 12336328
Customer reviews
Rating 4.4 out of 5 stars with 9123 reviews
(9,123 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rated 4 out of 5 stars
best handheld out there!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am blown away that the technology exists that we can play this portable way now. True, things could be better, but its a start. Hopefully we get better tech in the future
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Great performance in a small enough form factor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a fantastic augment to my Xbox Game Pass ultimate subscription as well as an excellent way to start working through my Steam and Epic backlog. Perfect to sit on the couch with while my partner watches tv.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome. Words can’t describe how much I love this handheld works wonders
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ally and steam deck are tied for best handhelds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Perfect performance. I love the armoire crate software, I can’t wait to see them improve even further on that. I love using this as my main PC. I had a sad card issue, and Asus fixed it for FREE and now my SD card works perfectly.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend Rated 4 out of 5 stars
Great, windows needs work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very good, Windows is really the thing holding it back. ChimeraOS is making great strides on getting linux to work on it. On normal windows desktops, i would remove armory crate immediately. But here it's basically required for this device and it's genuinely useful for the Ally. Wifi's a bit slow. Good chance it's a weird windows thing. Running speedtests from my phone and the Ally, my phone (pixel6) is 200+mbps faster. Same AP, same distance. Hopefully that's something that will improve. If you do buy it, be prepared to update, update, update. Set aside some time. When you think you're done with all the windows and armory crate updates, open the start menu search MyAsus and update again.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent steam deck competition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Super fast and powerful compared to steam deck
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great hardware, software needs some work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally has a lot of potential. At the time of this review, Asus has some software bugs to iron out. It still works well though. If you’re looking for a powerful windows based handheld, this is it.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The best handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on a sale. Very worth the buck. And I was able to download all my favorite mk games
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Game compatibility
Rated 5 out of 5 stars
Great hand held Gaming system
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great steam deck depending on if you want to be able to play steam games and games that require window with out having to use a micro sd card or install a dual boot system on the deck
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Better than the steam deck. Worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the steam deck and while the steam decks UI is a lot more user friendly for beginners the overall experience is much more enjoyable on the ally for sure if you're familiar with the windows interface
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
After full install full recommendation from me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After unboxing day one, it was a must to update everything in Armoury crate, myasus, windows store, and windows update. After that long process everything is working great for me regardless of game launcher.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 2 out of 5 stars
I can't trust ASUS. Look to other manufacturers
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While my ROG Ally is generally ok, if undersized for elder eyes, the SD card slot is compromised by its placement adjacent to the heatsink (engineers didn’t pay attention in Electrical Engineering 101). Under heavy using (gaming, the primary purpose of this product), the data on the SD card will become corrupt due to heat, possibly beyond repair. While their does appear to be a soft recall, apparently, ASUS support and warranty repair is a consumer hostile experience in which ASUS will actively attempt to defraud or misdirect the consumer rather than resolve their actual issue. Please see GamersNexus and Louis Rossman on YouTube regarding their experience. As such, I won't bother using ASUS repair services, will accept the product as is, and will never purchase ASUS product again. When the joystick fails, i will replace that myself with Hall effect joysticks. Regarding the SD slot, to augment capacity, I simply replaced the NVMe SSD with a larger capacity model. I'd recommend the Steam Deck for a straightforward, console-like experience. For a more involved, enthusiast experience, i might suggest the Lenovo Legion Go or its successor (the controllers/grips need a redesign). I got lucky with my ASUS motherboard but won’t buy ASUS products again.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joebob,
Please accept our sincere apologies for the problems you've encountered with the ROG Ally and our support team, as well as the inconvenience. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. It is greatly appreciated that you have provided us with your feedback, which will be passed to our Product Team for review.
Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0252" as a reference so that we can further investigate the issues you're experiencing. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great handheld device for gaming on the go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld is excellent. I can play all my retro games and it even handles many of my newer ones, no problem. The screen is crisp and clear, and the VRR feature ensures a smooth experience while gaming. 10/10, would recomend.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Handheld Gaming PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, but it needs some work. The functionality isn't quite as simple as the steam deck but the power and speed are incredible. Batttery draining too quick is the only real concern I have.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld device for traveling or home usage.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend Rated 5 out of 5 stars
Must buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves its purpose well, Isnt overly complicated, you dont have to learn a new OS, comfortable to hold, good weight, i can keep going. Need an SD card or a SSD upgrade if you plan on making it your main system.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend- Cons mentioned:Battery life, Sd card reader
Rated 2 out of 5 stars
Another half baked windows handheld.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yet another half-baked windows handheld from a company notorious for dropping support at a drop of a hat. The SD card slot is still broken, the analog sticks still don't feel great the battery life outside of cloud gaming or playing old roms or very light indie games is non-existent if you wanted this to be your handheld gamepass machine be prepared to play plugged in like you did with the Game Gear back in the 90s.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
Allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to investigate further the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0182" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Awesome device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very nice and works well. 4 stars because of the short battery life of 2 hours and it looses charge overnight, but it functions well. I also added 1tb of space because it gets filled up so fast.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Rog is not user friendly as a hand held
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the graphics were amazing and it really operates like a pc, in order to use it as a hand held, it does require a bit of tech knowledge. My son and I never had the courage to mess with the settings to map the buttons to games, and the ROG settings were not as straight forward as they seem. So when we finally tried to do it we ended up messing up a driver. Good thing we were still on time to return it. Its just wasn't for us. Maybe we will try version 2.0 when it comes out.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0378" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
People don’t know
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually really great product for the people whoare giving bad reviews that’s because you’re not familiar with PCs in PC operating systems it’s not a gameboy
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend


















