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Customer Ratings & Reviews

$462.79
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Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ROG Ally! Literally has everything I was looking for. I dont care nintendo games and Im a big fan of a lot triple AAA and have Xbox and playstation so the ability to play games from each service is a plus not to mention steam as well. Great purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this handheld machine. Fully functional handheld pc , just wish the battery lasted a bit longer when playing more power intensive games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent gaming device. Can't go wrong with it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming device. Asus keeps updating the system and gaming interface makes it easy to modify your experience anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a really good machine I use it I finished Mortal Kombat 1 the whole story on it and it played great flawlessly 1080p I had it plugged into my TV I think worthwhile this is a good purchase definitely you will enjoy this product

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Experienced no problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is one of the best pieces of tech I’ve ever bought. Experienced no problems with heat, sd card reader or joy sticks. Expect typical Windows operation. Perfect for people that travel a lot. Pair this device with a portable monitor, keyboard and mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Kid on the block

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Steam Deck OLED, this device took its place as my main handheld. Battery life is great, graphics are amazing. Just dont buy this on your wedding anniversary like I did and you'll do fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mini pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mini pc. Worlds above the Steam Deck because of the extra things you can do with a Windows device over Linux.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Do it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this handheld gaming PC. Was a little glitchy at first, but after a couple software updates it works flawlessly. I think Asus really nailed this one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld in the market right now. I like how the rog ally preforms and how a powerful it’s but the only down fall is the battery life. But it’s still my favorite device so for when it come to a portable gaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great Windows Handheld Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play any games you through at it like the big triple AAA titles; WARZONE, APEX LEGENDS, BLACK DESERT ONLINE, MONSTER HUNTER WORLD, ELDEN RING, DIABLO IV, REMNANT FROM THE ASHES 2 ETC, Mostly all games at 60+ fps t 720p resolution for maximum battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Tier Handheld Gaming PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic handheld gaming PC. I can run Diablo IV, PGA 2K23, Rocket League and even Vampire Survivors all flawlessly. When you first set it up, look up some guides on YouTube for how to optimize the machine and delete bloat, you'll thank me. Enjoy!

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Its a neat little windows device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can play steam games, xbox remote play, xbox cloud gaming, Windows PC games, Epic Store games, GoG games, Playstation cloud gaming for pc, and alot more. Bad thing is storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Oswaldo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot I can do what I want with that and the best thing is that I can take it anywhere I recommend it in case what they want is to use a computer while you are in bed or for trips

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth I love it I can take it anywhere just connected to WiFi and you good to go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Asus ROG Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the performance in modern titles. No issues as of yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has it's strengths but also it's weaknesses. Inwouldnt say thats it's better than the Steam deck that I also own but overall happy with the purchase. And best buy is of course great as always

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome handheld pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has been playing on consoles for a very long time, this was a great step into pc gaming. I got an open box-excellent and there have been no issues with it in case anyone was wondering. Worth the savings.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Asus Rog 10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun to play on don't often get to use my pc so this comes in handy on work trips battery life was better than i expected as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than switch 2, good budget alternative to the ally x

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its great enough

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sd card issue ruined what I was here for, if you dont need more room its fine.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jezebella,

      Thank you for sharing your experience with the ROG Ally. We sincerely apologize for the difficulties you’ve encountered with the SD card functionality, and we regret the inconvenience this has caused.

      To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0642" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues:  https://www.asus.com/support/faq/1051166/ Asus