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Customer Ratings & Reviews

$462.79
Save $187.20
The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 9,123 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn’t sure about the Ally but decided to give it a try. It was between this and a gaming laptop, however I am on the go a lot and travel a lot for work. I am so happy with this purchase and absolutely love the ROG Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld Gaming Console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best handheld gaming system I’ve ever owned. I would definitely recommend this item not only for kids but for adults that need some sort of portable computer you can plug the device into a monitor and/or Tv and have a full screen

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ROG Ally Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazing, before this I was having to lug my heavy laptop all over the place to play my PC games. I love that I can just throw this in my bag, it’s so lightweight and easy to take anywhere. Controls are nice and ergonomically accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its awesomeness in a small package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The asus rog ally is a powerful computer capable of playing triple a games easily and thats just putting it mildly. If you want a machine that games well go for the ally you wont be disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to get set up due to updates but after getting used to it, it’s been great. Was gonna rate 4 stars but I knocked a star down due to the current issue with SD cards I hear about.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! This far exceeded my expectations. Better than the rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a 4/5 I love like a 5/5, some games have issues running due to screen size and transferring files, but overall this is a portable Xbox pc game pass machine and that’s exactly what I wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little more time to fix the bugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fare Have asus gaming and Msi gaming computers a steamdeck along with the Switch. I can when the games and controls work. it's nice. Not everything available on Steam or Xbox live work without issues. Overall, I am glad this exists, but it needs more time to configure the games and a bit more tech-savvy consumers. Steam deck is much easier for finding compatibility in games. This is more trial and error. I have yet to configure these controls to work in some fps games. It's too early for me to rate this as a solid gaming handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its pretty good but theres many options.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres many options for handhelds, for performance this is definitely the perfect device. But I’d always try and research on what you really want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fhe best handheld system and i can tell since i had a steam deck believe me it has all you need and if you want to upgrade the SSD just buy a 2TB and you will be all set. Totally worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this a couple of weeks ago and so far I really enjoy using the Rog ally. The speed is pretty good and graphics card is also good as well, but it does takes some time getting used to Armoury Crate.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    It’s ok. Very portable for a gaming pc.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for being portable gaming pc. Can play all pc games and install programs. The downside is that you must manually adjust certain game to be playable on its built in controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, quick and easy to setup. Only downside is that your going to need to upgrade the hard drive for more room. Though that's easy as well

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wpuld recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for gaming. Battery drains pretty fast but charges pretty quickly as well. Only complaint is its a pain to tey and use for applications that imvolve typing are a pain becsuse the touch screen takes up half of the screen itself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pull the trigger

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months I can confidently say I prefer this to a Steam Deck and if you're on the fence about which one to get go for the Ally. The Steam Decks ONLY plus side is the longer battery life but that's because it's slower

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    One satisfied customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence for so long. Trying out the non extreme version and even the steam deck. I’m so happy I went this route. Every game I’ve played so far performs amazing. Can’t recommend enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ALLY IS GREAT

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG ALLY is my personal favorite handheld it runs super smooth as well as feeling great in your hands. It can run windows 11 which is ok in a sense personally buy a laptop if you are looking to use this as a computer. ROG ALLY has a deep price of around 600$ now in store which is better than paying 800$ on Amazon so recommend buying from Best Buy especially if you are a member. The steam deck is awesome as well for running games but in my experience the ROG ALLY just seems more smooth and versatile. 1 more thing if you get the ROG ALLY make sure to purchase the Z1 xtreme version more storage as well as better software don’t be fooled by the normal and z1 xtreme the Z1 is better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything I want and more! Plays all my favorite games like Destiny 2, Cyberpunk 2077 and even Call of Duty! Note: The controls need some getting used to but one you got it everything makes sense and you won’t have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Powerful and great with some caveats.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful handheld computer with a fanstastic display. Unfortunately, the battery was abysmally bad and my second unit has a bad joystic.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Rlmendez20,
      We certainly understand your disappointment with the product , We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306018106-0184] for us to better assist you. Thank you for choosing ASUS!


      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    ROG Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally is fantastic for portable gaming and ran the games I wanted to play on it great. I am not a fan of the overall design as the Ally feels cheap coming from a big name brand.

    No, I would not recommend this to a friend