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Customer Ratings & Reviews

$462.79
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 9,123 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convince in your hand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using it on the road to play games with my hotspot. Having a 65w power bank help it a lot on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rog ally I love you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I ever buy so easily to use and very fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good console overall, but I decided to return it. The RB button wasn’t working properly, which was a big issue for me. Personally, I think the Legion Go is a better option compared to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Christmas Present to myself!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an incredibly lucky purchase I made! This was my Christmas present to myself. As long as you are comfortable with a windows computer and you like playing games this will entertain the heck out of you!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld!! Was looking for a windows based handheld gaming console.. love the way it feels, easy to hold. The only draw back is the battery life. If you plan on playing for long periods make sure your plugged into an outlet or external battery.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great but for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the on the go handheld. Could not live with out since I bought it. My kids love it so it is definitely be usee all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pc handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc handheld, only issue is battery life, but im typically near a wall charger anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Marton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rog ally, fast shipping and would buy again

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Lots of power in the palm of your hand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming but it takes quite a lot of time and patience to set it all up before using. However, it is worth it to play PC games on a handheld device. Battery life is pretty terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Absolutely great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The Ally is ridiculous! It is full fledged Windows and with a 1080p 120hz display you cant go wrong. Can pop in an sd card for my emulation. Its beautiful I cant wait to see the future generations of these hanheld gaming machines

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better then SteamDeck!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a steamdeck prior to purchasing the Ally. I really enjoyed my steamdeck, but i decided to try this out and fell in love. I was easily able to access my xbox and ps account without issue. All in all this is a fantastic handheld device!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and fun unit. I find the tinkering and setting up aspect more fun than actually playing games. I've had zero issues with my Ally outside of things dealing with software updates. If you're reading reviews on the Ally, just get it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box Is A Gamble

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered an ooen box and first one was lost so they sent a replacement. The replacement was missing the charger. Both supposedly to be in excellent condition with everything included. Both were shipped from different states. Wished they just got ones like 80miles away instead of shipping it from entirely different state. I tried to grt a refund but store said I may have to wait for system to process. I jist ended up getting more powerful charger and kept it since its a gift. Wish I ordered the cheapest open box since it was gomma be missing stuff snyways or just bought new one. Oh well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High Performance. Best handheld on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely impressed with the overall performance. More importantly, there are plenty of recourses online to tune the ROG Ally to get optimal performance for your games. For example, I'm able to get 60 FPS with Cyberpunk 2077.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing handheld.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its got a 1080p VRR screen and it has the Z1 Extreme APU. It does whatever you want, you want AAA games? Change it to 720p or use the 900p mod thats looks just like 1080p but can run games faster. Ive had it since release and i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gaming power house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can play any game I have thrown at it and give pretty decent frame rates. It is truly a gaming laptop in the form of a Nintendo switch. The rog ally has met and surpassed ny expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Precious

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4090 i9 13th gen desktop and this little machine still blows my mind. Yeah you aren’t getting 120 fps in starfield….but you’ll get 50-70, and other 3A games you’ll get similar. Makes the steam deck look like a leap frog

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Packs a punch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my console day 1 and been enjoying it eversince. Minor setbacks with setup but it keeps getting updated and games play like a dream. This is one purchase I don't regret. Will advice anyone on the fence to go get one. You won't be disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very clean for first release in the Handheldworld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some issues but that’s understandable being that its the first generation. R2 and L2 buttons could be a bit more responsive and have a better shape if that makes sense. Battery life is ok but could be better. But other than that its a good purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Set up is time consuming but overall great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of updates but have been smooth sailing since. Battery life is meh. Plan on updating the internal ssd to bypass the external storage issue

    I would recommend this to a friend