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Customer Ratings & Reviews

$462.79
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steam deck, what

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system. Fast and reliable. Better than ghe steam deck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dream

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, am able to play the games I love conveniently on the go. Loads fast, no lagging, great system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoying it you will too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible device excellent response to all gaming application was a little excessive to get started with asking what is this device is for (or uses) but still that still makes it worth 5 star and would go through it again to have this device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basically a gaming laptop. If you want a plug and play experience, just buy a Switch or Steam deck. I think Asus delivered great everything they promised about this product. I love this, and am so glad I sold my Steam deck to buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing wrong with it is the stigma behind the customer service, and the sd card issue… other then that its great!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great gaming on the go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming on the go. Battery is short lived, but a portable battery bank fixes this easily. I love playing my game pass games in the go. Make sure to set custom fan curves to keep it cool. The flexibility with this machine is nifty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome first time into market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been amazing. I sold my steam deck after just one week with this thing as it is better in every but battery which is fine cause I mostly play plugged in. I have the 2022 church mobile as well and it makes this a real beast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This thing is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small factor gaming computer! It works great so far and it is comfortable on the couch with it plugged in to use the turbo mode it looks great! Plays Diablo iv great in turbo.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty cool. Just the I am able to use other game clients then steam is a plus. The battery life is kinda on a flip side but it works for me since I really since I have short time to play which it will last me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    60+ fps Powerhouse. Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Just get it. Period. It’s a gaming laptop with a controller built in. Every game is 60+ fps. Diablo 4, Flight Simulator, Need for Speed, Final Fantasy, Destiny 2, all 60+ fps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PC Handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent handheld device! Play X Box Cloud gaming on it. Non-stop gaming on Call of Duty Black Ops 6.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Sweet spot for handheld gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i wasnt expecting to be so impressed with the capabikities this little hand held has! The screen quality and frame rates im seeing are great on games like baulders gate 3 and cyberpunk 2077.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld PC ive purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I've owned a bunch of handheld pc's and this one by far is the best. I do wish that i could connect a regular egpu to it instead of a proprietary connector for their specific egpu, but other than that i have no complaints!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good gaming anywhere console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a overall great experience with gaming which The only thing I use it for. Only that the battery does not last as much as I wanted. I haven’t had any problems so far tech or software wise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the steam deck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best current mobile device for gaming. Plays current releases flawlessly. Graphics are great, controls are good. Battery life is very good for the performance you get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure for weeks on if i should settle for a steam deck or splurge on the ally, if you want a great handheld with no limitations, buy the ally! I absolutely love this machine. Great graphics, high fps on every game ive thrown at it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely good computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best purchases I've made in years. Not a single regret. Extremely powerful when docked. Battery can be extended through software tweaks which are super easy with the armory crate app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld Gaming PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what the video game market needed. Powerful, affordable, and game changing. This Ally is great. Now, i won’t nitpick. It’s a first generation device. It won’t be perfect. But people complain just because they love To complain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than a steam deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a current owner of the 512gb steam deck i can honestly say that the ally is so much better unless you are not familiar with windows on a pc. The only thing i miss is the track pads other than that the ally is better in every single way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much great for gaming on the go or even doing work

    I would recommend this to a friend