Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 12336328
Customer reviews
Rating 4.4 out of 5 stars with 9123 reviews
(9,123 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Better then my desktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This rog ally is the best device i have purchased in years closely followed even by my desktop is super beefy! I love this thing super versatile! Super gorgeous graphcis and does everything youd ever want/need it too
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great power in a small package
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device, if you are comfortable in a windows environment this is the creme de la creme of handhelds. It can be a bit fussy navigating windows with a touch screen but if that's something you can handle I can't recommend this enough.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Game compatibility
Rated 5 out of 5 stars
Love the Rog Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Rog Ally. I like how I can play both my PC games and xbox games on it.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Perfect for travel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for traveling. Makes a great substitute for a console when on vacation or visiting family for the holidays.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my fiance, and he absolutely loves it!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend Rated 4 out of 5 stars
True Handheld CPU
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for my father, and he loves it. It was his Christmas/Birthday gift as a replacement for his Desktop and he truly is getting the best of handheld gaming and computer use at the touch of his finger tips. The design of this handheld is truly a natural fit your hand. Its is a comfortable length and size that you aren't needing to stretch your fingers and hands to reach the controls. Its a comfortable fit in a large mans hands and in mine as a small handed woman. There a few issues but overtime with software updates it will run with ease.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Great handheld. Terrible customer support.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The handheld is awesome. It just took forever to come in through the mail. They also never delivered my case that was supposed to come along with it. And I received an email that it was cancelled…really frustrated with that.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Coby W,
Please accept our sincere apologies for the delay in receiving the ROG Ally and the absence of the Ally Case. This is not the kind of experience we want our customers to have with our resellers. To further investigate this issue, we recommend contacting the place of purchase.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0573" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
I actually really like this thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hmmm, I'm surprised at myself. Using it more then my steam deck currently. I kinda impulse bought this. But it is a perfect alternative if you don't want to do the extra steps to get the other game clients running on the stream deck.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great Device if you're Willing To Put In The Work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing! Takes some time to change some settings and learning how to use it, but it's amazing once you get the hang of it
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend Rated 4 out of 5 stars
Good but a first gen device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I love this thing but it is a first gen device with all the bugs that entails. I returned it and will be revisiting this in a year or two after theyve refined the product.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend- Cons mentioned:Sd card reader
Rated 4 out of 5 stars
Great device with some significant flaws.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, the specs far outmatch the competition for the price, but SD card issues abound and mine has completely stopped working. This is something acknowledged by ASUS.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
great, but there's a learning curve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel that the software can be a bit of a headache but overall, it runs games great i just need to learn how to use it better.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Very good handheld pc.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld. Battery life could be better, but it's very responsive and the touch screen is great. Would be 5 out of 5 if battery lasted longer.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great Handheld For Gaming -
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have my steam deck- first game on the Rog Ally - MW2 - ran at 90-100 fps 1080p Turbo mode. Setup is not that bad- relax people.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The best handheld on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG ALLY is absolutely amazing. Love this device. It has its issues but it is definitely a nice alternative to the steam deck and other handhelds especially at this price point. Definitely would recommend if your into the handhelds.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Sd card reader
Rated 1 out of 5 stars
ROG Ally: I wish it was a finished product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s unfortunate I have to give the Ally One Star because I was looking forward to it so much. They hyped it up beyond belief and honestly it was a blast while it worked for a week. If you want to have a handheld device with the standard 512gb of storage and run AAA games or emulators, you may have to offload and load a few games at a time but this will do it for you. It was great while it worked. It was a real shame when I took all the time setting up my emulators, even bought a very expensive 1tb SD card, and then after a few days of playing, the Ally fried my SD card and everything on it. Completely FUBAR. Not only that but Asus support was no help and told me I am SOL on the SD card despite them admitting the Ally has thermal issues doing this to a majority of users. This isn’t just my unit, EVERY ROG ALLY DOES THIS. If you play a game off your SD card and use a higher Watt power profile, it will destroy your SD card. So now what, I am out the 100$+ on my SD card, and Asus will RMA my device but it’s still not going to fix the failure every device has. Such a bummer because I was truly looking forward to using the Ally but I might as well return it and get a Steam Deck which I know works. And the customer support of Steam is actually helpful. Don’t get me wrong, it’s a cool device and I was willing to look passed all the software glitches and imperfections but Asus may want to cut their QA department after this one because they didn’t test the Ally well. They relied on paying YouTubers to test and review it for them, who obviously missed some key issues. My advice if you’re keeping the Ally, get a 2TB m.2 to upgrade because Asus completely neglected the SD slot and there is nothing they do to fix it.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JRussell,
It is really unfortunate to hear that your SD card got damaged after you used it with the ROG Ally. This is definitely not the kind of experience we want any of our customers to have with our products. We recommend following through with the RMA to get the issue resolved. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018159-0059" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
Rated 3 out of 5 stars
Good Concept… Needed some more work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good concept, I liked it till the left joystick wasn’t working properly. Then comes the updates like Microsoft updates and driver updates were so many in the time I had it. Plus I feel like it had to be perfected a bit more. And then comes the external GPU that is proprietary which is such an apple move, they could have just given an egpu option without the astronomical price. The battery life is not that great. As I said it’s a great concept but needs to be perfected. Might be better on the 2nd or 3rd gen.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kratosbuy,
It is really unfortunate to hear about your disappointment with the ROG Ally. This is not the kind of experience we want our customers to have with any ASUS product. We understand how frustrating it must be to experience a product not performing as expected and we would like to make it right. Please note that there will be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0088" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Does well enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a few problems with it continuously turning off at first but my husband was able to fix it. Otherwise it runs well
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Game changer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last handheld console was the PSP and I thought maybe handhelds are a thing of the past, until I got this bad boy. I did not realise what I was missing out on. I travel a lot, and let me tell you this has been a game changer for me.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Its pretty neat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this thing is amazing! But you do have to tweak a few things for certain games to run well but overall its great!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend


















