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Customer Ratings & Reviews

$462.79
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 9,123 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty Good But

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good portable pc the only issues is that the battery life is terrible, and the analog stick arent the most comfortable or accurate.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving this device. My only gripe is that using the SD card slot is out of the question and installing a new SSD can be finicky

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome alternar to a PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console I haven’t put it downs since I got it definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld pc and gaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both a real and powerful handheld pc and a gamjng device. Also, many updates improving ease of use and performance. Easy to upgrade the internal ssd increase storage, and helped by Asus software.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Awesome on the go PC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome! This thing is like a traveling PC and allows me to play games while I travel for work. Only complaint is that it is complex and takes some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent portable gaming pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great little device. So far I've been having a good time playing my games on it. It wasn't difficult to get started either. After going through the windows setup and logging into steam I was downloading games right away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld available.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a nice handheld. The performance is not 8.6tflops, but it does play some games at 50-60fps including diablo 4 on lower settings. If you know how to use a computer the experience is flawless. It is not as simple as a steam deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast Handheld PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, 1000% recommend. Was skeptical from other reviews, but don’t be

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect device made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device like it does everything I will recommend to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Get It !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is great for everything having a portable gaming that i can play anywhere is great steam deck is much more limited in games and things you can do with a windows based device get it !

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Good concept, bad execution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly disappointed as I wanted to love this, playing any AAA title for more than 15 minutes will make the console uncomfortably hot to the touch. At best, you can run games on medium settings. I’m an avid PC gamer that is used to playing on screens at 120fps or higher. While the screen is 120fps capable, no game will ever reach that and if it did it would probably explode in your hands at a million degrees. I gave it a week and returned it. I wouldn’t even want to guess how poor the experience would be on the lower end, non extreme version. Asus releasing this feels like a mistake, and will most likely be subject to recall after it eventually scolds someone’s hands. I had updated to latest firmwares etc too.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Raymond,

      I do understand your disappointment and the inconvenience this may have caused.



      It is normal that excessive heat is generated while under heavy load especially during gaming. When system resource utilization is high, this will generate more heat than normal. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. Please verify the device is running with the most current drivers and BIOS besides Windows update. Keeping the device updated will maintain optimum system performance and will reduce excessive heat generation. Drivers and BIOS are posted at: https://rog.asus.com/ph/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/.




      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    ROG ALLY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. It lets me play anything my steam deck won't play Sure, the battery isnt the greatest but the technology will only improve from here

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld ive had so far, really enjoy playing the new black ops 6 with the free month of xbox cloud gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love!! Recommended for the open box price. Was basically brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    My experience

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device handles a lot of games well cyberpunk Star Wars Jedi survivor even dead island 2

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good option for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a perfect option for PC gamers, for people who want a powerful handheld gaming pc Rog Ally Z1 has big performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product, just need some patience.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Like all Windows products, you have to be patient and work around some quirks. Overall the performance is great for the form factor.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fastest Chicken in the South! (gaming portable)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the portability and power in this little gaming device. Runs Windows 11 and allows for docking to make it the perfect travel companion for gaming or other media needs. Setup is a bit tedious, but all Windows PCs work this way.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    100% great item for handheld PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value love having my PC in my hand and so many great games to play with Xbox game pass.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product it is exactly how it is described. It is an excellent product.

    I would recommend this to a friend