Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Beautiful and flawed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The asus rog ally is absolutely beautiful but it isnt perfect. It has windows which is fine and the battery is fine just like the steamdeck but the screen is absolutely gorgeous and if you like windows this is for you!
I would recommend this to a friend Rog a Ally:Beast of a machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming form a guy who owns a ps5 and xbox series x..i was a lottle nervous about getting this machine and more since has windows 11 i know basics about computers but not much buy i decided to pick it up and at first takes a little bit of tike to getvused to it and espacially since is of conputer...dint take me much long amd doing research on how to use it got the hang of it....let me tell inwas blown away on how good this is graohics are amazing and its really comfortable, i have big hands.....overall u need sometime ti get used to it once u do its juts amazing machine....sure theres issues with it but what doesnt hage issues at launch over time with the right updates im sure this will het better and better...give it a shot u will not be dissapointed.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Steamdeck competitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance and excellent feel. There are some issues with sd cards overheating. A new bios update was just released, but not before it cooked my 512gb card
I would recommend this to a friend - Pros mentioned:Overall performance
Handheld pc game
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I purchased since starting my pc game journey
I would recommend this to a friend - Pros mentioned:Overall performance
Kinda let down despite amazing graphics.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing graphics and a comfortable gaming experience. You better be good at computers and patches and the difference in where you need to pull updates from because the amount of effort and research I had to put in made me lose interest in the device because every time I installed a new game I had to update something. I can’t provide an equivalent yet but I’m probably going to sell this and try out the steam deck.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ashley,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0369" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Best hand held console for a while
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a big fan of PSP growing up. Sad they stopped making it. This by far highly recommended for people on the go. Very powerful. It runs at windows 11. You can pretty much play anything on steam, blizzard and fornite!
I would recommend this to a friend - Pros mentioned:Overall performance
4 stars
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a ps4 handheld. Hard to play really big games but overall works great.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Good product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it frequently and holds up, gets a little too warm at times
I would recommend this to a friend - Pros mentioned:Overall performance
G
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best windows 11 and Xbox on is really perfect
I would recommend this to a friend - Pros mentioned:Overall performance
Happy with this
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked this up great price. Very happy so far i am new to the gaming p. C world
I would recommend this to a friend - Pros mentioned:Game compatibility
Crazy good but needs better battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays everything with decent quality. Emulation is good and plays steam stuff great. Plays SF6 perfectly and the D pad is good but too close ro the analogue stick.
I would recommend this to a friend - Pros mentioned:Overall performance
Almost perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very impressed with the performance and overall user experience So close to 5 stars, just needs more software tweaks to enhance docking & sleep functions.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love love it. Its better than my steam deck!
I would recommend this to a friend - Pros mentioned:Overall performance
Rog Ally and Sony PSP wishes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing is an absolute powerhouse, I'm able to run anything I want with pretty decent graphics, it really makes me want Sony to release a actual PSP in the form of a handheld like this.
I would recommend this to a friend - Pros mentioned:Portability
Nice for the hand held collection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grew up with handheld devices like Nintendo and Sony. Glad to be able to play AAA games while on the go. Cant wait for the library of playable games to grow.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing console
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! It works as a small but powerful PC. It's boring to stay in front of the monitor to play games. ROG Ally is the best product in the market. I enjoy playing using it.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Battery life sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty good it’s just that the battery life is the only real downside but I get it it’s a lot of power from the device.
I would recommend this to a friend This ASUS ROCKS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best portable handheld on the market at the current time the games are bright and vivid look amazing in handheld and look stunning on dock mode to the tv its a portable pc with taking on the go
I would recommend this to a friend- Pros mentioned:Screen quality
Good but glitchy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My time with the asus ROG Ally has been pretty solid overall, the screen is incredible, the power on this little device is impressive, but the ui is glitchy, windows is a mess with a portable device like this, and overall this just has me wishing i was playing on a gaming pc/laptop instead. For the price of this, you could easily build a pc or even buy a gaming laptop that far exceeds the performance, while also being useful for other non gaming tasks.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kilmer V,
We appreciate you sharing your feedback on the ROG Ally and would like to apologize for the issues you're experiencing. This is not the kind of experience we want our customers to have with any ASUS product. We understand how frustrating it must be to experience a product not performing as expected and we would like to make it right. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For further assistance, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0216" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Portable gaming beast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use in place of my gaming laptop, since I would now have my work laptop as well. Great replacement, loads my games up effortlessly. I will be expanding the internal memory, definitely a great purchase.
I would recommend this to a friend