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Customer Ratings & Reviews

$462.79
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best portable gaming device for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable gaming system.Seems to have very good support from asus.I have recieved several bios and bug updates since release date.Runs COD very well.I also play Halo and Grid legends with no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't found anything it can't run yet. Definitely. I haven't played games this much ever in my life. Having the ability to play games anywhere on the go is a game changer for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought rhis device on release, and so far its been amazing! Love everything about it. I also love how the new windows updates goes well with the handheld device aspect of it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    High end capabilities is a perk.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device makes you want to experience its total value, but in order to do so, the battery life is awful. Coming from the Steam Deck you should expect this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for carrying

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, functioning well recommend buying extra storage

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing. The rest is ok. The device is pretty painful to hold for long periods of time especially compared to the Deck. Windows is fine now that one suffered through some issues and done a complete factory reset. The device _can_ play games really well at the turbo mode but I never want to use it in that mode. By contrast it's completely crippled in silent mode. If the Deck didn't exist, I would keep this and be very happy with it. But that's not the world we live in.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jerry,

      We are sorry to hear about the disappointment you experienced with the ROG Ally. Your feedback is important to us and we will take it into consideration. Please note that there will be future updates that will improve system performance and stability. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0025" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Truly as Good as They Say

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first PC…an I’m 42. This thing is surprisingly powerful. I can even play Star Citizen, a game in it’s 8th year in Alpha. I was even able to run a Zoom conference using my Atomos Cast connected for multicam.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    budget handheld with potential

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is nearly the cheapest umpc that we can get with great potential. software is glitchy and buggy, needs to be polished but those will get better over time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its great despite the thumbsticks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great tho each game needs a little love for the set up and the thumbstick are meh don't press to hard or they will start removing part of the stick!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld over SD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming handheld, hands down. Havnt had the sd slot issue, but then i havnt needed to use it. Has plenty of space for me. Runs my games smoothly as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming anywhere on the go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I use it everywhere I go! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Had it a week so far and i play it alot more than my steam deck. It does have bugs and things but thats expected with a new device and windows. If youve played PC before youll know what to expect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, runs AAA games snd performs great with emulators!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My boredom saver

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing take it with me when ever I go to the doctors or when the wife does

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Gaming PC compromise for mac lover

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you want a gaming pc and want to be able to swap it out with your work laptop so you don't need a permanent space taken up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Game system...this is awesome. I purchased to play games on stream as a travel option and it has been the best purchase i've made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEAST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a BEAST, runs AAA games with zero issue, quiet and comfortable to hold. With windows 11 installed its a fully functional pc thats handheld. Battery life is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG ALLY!!!!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first PC gaming experience and im glad it started with this product….dont know if i can go back to console for a while!!.. great graphics..!!! 120hz display!!!! Controller feels great!! I love it!!…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The One You Need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the handhelds, this is the one you need to purchase- it has the best performance of all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mini PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very enjoyable, easy to connect to steam, pc died on me, using the ROG to connect via steam link to the TV so I can play. Also had a great time using it while on vacation, absolutely no problems using the ROG.

    I would recommend this to a friend