Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
solid handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic little guy. solid build quality. zero problems with hardware. i get the occasional game crash but that has more to do with the windows 11 rather than the ally itself.
I would recommend this to a friend - Pros mentioned:Portability
Perfect to take anywhere you go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system is great.My son is really enjoying carrying it around with him everywhere he goes.It's small enough for him to bring anywhere.
I would recommend this to a friend - Pros mentioned:Overall performance
Good needs more updates
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall all a good product. I would buy another but wait a little longer until the bios updates have made the system what it’s supposed to be.
I would recommend this to a friend Great potential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its got a lot of potential but my SD card alot malfunctioned so had to send it back... probably best to upgrade the SSD than use rhe SD card
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Good PC alternative
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld PC, games run smoothly at 1080p and has a decent battery life for what it is, better to run plugged in and with turbo disabled.
I would recommend this to a friend - Pros mentioned:Overall performance
Steam deck killer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs games much better than the steam deck lets hope that asus works on updating it and making things better and doesnt just guve up on the product
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing handheld device can play basically anything with different performances depending how long you want to play or if you have the docking charger you can use it like a laptop very awesome product
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Good performance but sacrifices battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance of the device is good and can play anygame well and AAA games when pushing a higher wattage but the battery is so horrendous that it only lasts and hour or 2 trying to perseve battery. Only worth it if plugged in t9 the wall. Also have had issues with the sim card being burned and no longer working.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Steven D,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the SD Card issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018122-0196" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166/
- Pros mentioned:Game compatibility
It's so good my girlfriend stole it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend uses it more than I do, it's perfect for playing most games except starfield and oddly enough Lego starwars Skywalker saga. Every other game works without a glitch for me.
I would recommend this to a friend Great Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really great and a powerful machine for its size, only thing that could be a downside was that the RT button started making a squeak noise.
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome handheld gaming experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great i can lay in bed and game while the wife watches tv and so far I've been able to play everything on my steam library that i play on my desktop computer
I would recommend this to a friend - Pros mentioned:Portability
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its greay for when im at work and on the go but it has its problems but once you gwt past that you cant beat it with a stick
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent Gaming Device with some issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming device that is not without its quirks. Overall a solid handheld even if it is held back a bit by Windows and poor battery life.
I would recommend this to a friend It's great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this ally for my neice, and she loves it, no issues. My Ally, on the other hand, has a fried sd card reader and speaker issues. So YMMV.
I would recommend this to a friend- Pros mentioned:Portability
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a nice portable gaming console.I definitely recommend this item.
I would recommend this to a friend Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is what every man needs. You can watch movie's, sports or play games. I would recommend this to anyone who wants the PC games or Xbox without a PC price. Its very comfortable in your hands and full touchscreen support as well as bluetooth K&M support you can even use your XB or PS5 controller with it.
I would recommend this to a friend- Pros mentioned:Overall performance
Gamer must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't decide between this and the stem deck, i'm so glad i went with the ASUS. This device is the best thing that has come out in a while. highly suggest!
I would recommend this to a friend Handy little handheld with full windows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great powerful device for the size. I bring it over to friends house with Xbox controllers for split screen fun!
I would recommend this to a friendGreat experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great mobile gaming experience. Will need a decent battery bank to enjoy gaming for more than 2 hours, but besides that, this reminds me of how much fun I had as a kid when I had my GameBoy
I would recommend this to a friend- Cons mentioned:Battery life
great for in-between gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.surprisingly powerful, not the best battery life. great for playing games for short bursts or longer if you are near a power source.
I would recommend this to a friend