Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
I’m not a tech person
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my boyfriend for his bday/Christmas. He’s the type to build his own computer and all that jazz. He absolutely loves this for gaming. He uses it every day.
I would recommend this to a friend Handheld game
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Keeps kids entertained for hours. Their game library on the go
I would recommend this to a friend- Cons mentioned:Battery life
Good but needs work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is really good, but I feel ASUS lied about the capability of the system. It isn’t the end-all be-all SteamDeck killer they made it out to be. The battery’s life is abysmal and the setup was a pain in the butt. Having native XBox GamePass support was the big draw for me, but the iffy performance was too annoying. For $700 I expected more, not a buggy experience. I returned mine as I still prefer the ease of use of my SteamDeck.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear PRoD,
It's very unfortunate you've encountered issues with your ROG Ally. Please make sure you've completed all pending updates on both Armoury Crate and Windows Update. In some games, you may need to adjust your in-game graphical settings to help improve your gaming experience. If you’re experiencing issues, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Overall performance
Amazing!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best handhelds ive ever owned. This thing is a beast and plays virtually any game i own on PC. 900p settings is the sweet spot with 120hz at 25w perfect!
I would recommend this to a friend - Pros mentioned:Portability
Use it more than my Steam Deck!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun little handheld. Perfect for those who like tinkering, as its not as grab and go as the steam deck. Pretty frequent updates adding features has been great.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld windows device for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't complain. It does what I bought it for. I'm sure you might get bugs from a early product. Could be fixed by ASUS stepping up the up gate updating game but I love it and I will never return it
I would recommend this to a friend - Cons mentioned:Battery life, Heat dissipation
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible it will burn your fingers as it heats even the buttons get on on triggers
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Btgonzo,
We're sincerely sorry to hear about the issues you're experiencing with the ROG Ally. This is not the norm and is not the kind of experience we want our customers to have with any ASUS product. We recommend following the steps in the FAQ linked below to troubleshoot the issue. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0179" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1015064/
- Pros mentioned:Screen quality
Ez Diablo 4 on hands
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for playing Diablo 4 together, the screen is excellent and almost can't feel the heat during gaming. Ez steam deck killer
I would recommend this to a friend - Pros mentioned:Overall performance
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has worked amazing both docked and undocked across steam, epic, ea and more. I have been extremely happy with the performance and ability to tweak to give the desired battery life.
I would recommend this to a friend - Pros mentioned:Game compatibility
Very powerful and convenient
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing gaming device. The graphics are good and it’s just really nice to have something small to game on
I would recommend this to a friend - Pros mentioned:Overall performance
Great service and a fun gaming experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great and the product has had no issues after weeks of play. I bought this after my steamdeck had issues right out of the box and I've had no complaints with the Ally
I would recommend this to a friend - Pros mentioned:Portability
Fantastic!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that its portable and easy to use. Being in the navy and going on deployment this makes it very easy to bring your PC with you and still game with little to no room!
I would recommend this to a friend - Cons mentioned:Battery life
Lots of available games, but
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From gamepass to ea and ubisoft subscriptions, but poor battery life with only about an hour worth of battery life
I would recommend this to a friend - Pros mentioned:Overall performance
40 years of gaming on one device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get this as soon as it was announced. Great specs in a compact size. It can play the latiest games along with the classics through emulation. Very satisfied with my ourchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld ive bought
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im super impressed with this. Couldnt be happier. Everything set up super easy. Couldnt recommended this more. If you dont have one. Go. Buy one now.
I would recommend this to a friend - Pros mentioned:Game compatibility
Rog Ally Z1 extreme
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing absolutely love this device got it to play small games that I play on pc and was really surprised by what this can truly do
I would recommend this to a friend - Pros mentioned:Overall performance
Powerful Pc
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing piece of equipment. It plays all the games that I enjoy!
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld gaming pc so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hand held, like all these handhelds out now you wont be disappointed with whichever you decide to pick up, the rog ally is a great handheld and with all the updates runs great at 15w now,
I would recommend this to a friend - Pros mentioned:Portability
Excellent handheld
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what i got its great. Wont be a daily driver, but perfect for my older games on the go.
I would recommend this to a friend - Pros mentioned:Overall performance
Rogui
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great with games AAA, I definitely recommend this
I would recommend this to a friend