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Customer Ratings & Reviews

$462.79
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best counsel decision i made in a while, play most of all games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic i love this thing picked it up just after launch so far no issues just keep in mind first time setup is the same as setting up a new computer so it takes a while but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    ROG surprisingly powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally has really suprised me. It’s way more powerful then I originally thought for gaming and productivity. Heck i’ve even been using Premiere on it to edit and color grade video!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device. A bit of a learning curve, but fun while u learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing handheld device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my most favorite purchases. I have opinions on Windows but the benefit of being able to easily install different game stores and play any game outweigh any other frustrations. I did upgrade the storage immediately to a larger drive, which was pretty easy but depending on what games you play you may not need to.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I love it, only the battery drain so quickly rest amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG ally awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome! It can run games super fast! Much better than steam deck. Have recommended my friends buy one from Best Buy as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST BUY AND ROG ALLY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I LOVE BEST BUY!, I love the Rog Ally so much I recommend buying it.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Memory Card Issues Persist

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memory Card Issues Persist I purchased the device upon release in June. My SD Card Reader broke on August 18. I updated the bios, drivers, etc. as they became available but the card reader still failed. Lucky my cards still work, just the reader broke. This is a common issue that was supposed to be fixed with a bio/fan curve update. Bummer those updates didn't work for me. Hoping the can return it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A nice handheld.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device. Although a lot of software edits now and again to get the right functioning for your games

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion it's better than steam deck. Because in asus I can play the Xbox games. And the screens are a little bigger and the only bad thing is that the battery runs out very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Product, but needs a Gaming Window OS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Ally is a great product. I just wish the Windows OS itself wasn't such a memory and system hog, which eats up resources which could be better applied to playing today's games. Windows is simply a very sloppy OS, caulk full of junk and dead code. It's definitely needs cleaning. The Steam Deck beats it there because of its clean, and finely tuned OS. Either a very Lite Gaming Version of Windows could become available, and/or a future model of the Ally come w/expandable memory. 16 GB of system memory just doesn't cut it w/both Windows and w/many of today's games running.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome profuct. Bought it to replace my PC. Wish it came with the dock adapter instead of paying an extra $65

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld Gaming Surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great handheld console while toddler has tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Close to Perfection!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the sed card problem This is better than the steam deck in every way. Also buying a new hard drive that is bigger is super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use and set up. Everything at the tip of your finger. Quick buttons make the gaming experience easy to navigate and adjust when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very fun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made handheld gaming system runs very well and plays all the games I want

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yuuuuuuup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch dawg. Not a cumplaint in my opinion. Poped my pC cherry

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Asus is good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but gets hot everytime you play for an extended time

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Surprisingly powerful but $$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool little device, surprisingly powerful. A little overpriced. Had to upgrade the SSD to a 2tb. 512gb is nothing.

    I would recommend this to a friend