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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 9,123 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    good little gaming system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for on the go gaming pretty good if you get a dock for gaming also

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Game Game Game

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I take it every where, all of my games in one place. The controls can take a little time to get used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crackle is by Sony, but Dolby has plenty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a combination of a portable work station and gaming system. The idea of a full Windows installation alongside cutting edge portable gaming features made it too good to pass up. It was cheaper than a laptop and I don't actually need much more than the RAM and OS for my workstation aspects. Unfortunately, the gaming half fell short. After performing a lot of setup and installing my first game, I was greeted by what sounded like blown speakers. WHOA THERE! Don't click reply yet. I turned the performance up to 15W and there was some improvement until I got into the action. DROP THE MOUSE! I also disabled spacial audio. I was finally able to play a game with audio... until I reached an area with higher pitched music. I thought I was just imaging it, but the crackle returned. I read where someone said that if you notice more crackle at 16Hz, it may be a speaker issue. As luck would have it, that is exactly the setting for the test sound in Windows. It was crystal clear. It's unlikely the speakers are actually blown out of the box, but I can't help wondering if the crackle is eventually going to damage them and how much I really want a gaming device where gaming is the issue.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TwistedUmbrella,

      Thank you for your feedback on the ROG Ally, we truly appreciate you taking the time out to let us know. Firstly, we would like to extend our sincerest apologies for any inconvenience this may have caused you. We certainly understand your disappointment. please know that all ASUS products are manufactured with materials that comply with industry's quality standards and each one undergoes intensive quality control testing and inspections. If you need any assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PC Gaming on the Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to take my games on the go is way rad. There are several tutorials on how to get the most out of the Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus Rog Ally Z1E

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most exciting new toy purchased in years. Geeking out.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great few thing could be better but I think is good gor first portable

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own this and a steam deck and i love them both. This runs steam and the epic games store like a dream, and it is so nice to be able to play on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asua ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good first time pc handheld user ..i didn't like the fact thatvthere wasn't any padding in the shipping box ..ifbi was going to receive it in that manner i would havr picked it up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally Mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item absolutely love it! Will rave about it to everyone I know very very fast. Mobile gaming at its best! Great graphics superb speed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld on the market. I have no regrets purchasing this. I have had many great gaming hours either in a trip or just at home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Grab this now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a very simple minded person. With that being said this thing was easy to use and i love it. Its a switch on steroids and better games

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    GAMING MASTERPIECE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I can’t believe Asus nailed it the way they did with the ROG ALLY. Portable gaming at its finest. Game libraries expanding daily. I have zero complaints

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome but Battery Life Sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price and technology but battery life is just not there right now even at lower wattage and less demanding games.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    ROG Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this handheld but it does need some software updates. I feel the software and battery life are the only thing holding it back.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Birthday present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console for my boyfriend and he says it is nice. He is really into portable game consoles since he is always on the go. So far no problems and downloads games easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Plays everything i throw at it and on the go. Changed out to a 2TB and updated everything. No issues yet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus rog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great at the store, and the asus rog is pretty nice, battery not the best but that’s what you get when you get quality graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful handheld computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with the intention of having an equipment that could replace a gaming laptop and at the same time play in the go some times. You could even technically replace a desktop computer if you buy a XG mobile. I replaced my steam deck by the Ally, since I dint want to have to make tweaks to play games, but of you are a console player used to the plug and play experience, maybe this is not for you. Remember, this is a handheld computer with Windows. The Asus interface installed in it works but it is not perfect and SD reader may be a problem. So long story short, it depends on your use case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast of a handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld I have ever used. A little more tweaking can be necessary than the steam deck, but so many more platform options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son loves it! He got it for his birthday and hasn't put it down yet.

    No, I would not recommend this to a friend