Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
EXCELLENT FOR THE PRICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally doubles the performance of the Steam Deck while doubling Image Quality, very good for the price! Add in a portable monitor, and you have a complete gamer laptop replacement
I would recommend this to a friend - Pros mentioned:Screen quality
One of the best handhelds in the market!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld pc if you’re looking to play games at a high quality 1080p with low settings to see an average of 40-60 fps. On 720p, even more fps but you adjust to your preferences.
I would recommend this to a friend - Pros mentioned:Overall performance
awesome gaming machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far been loving this device especially running emulators like the switch gba ps2 etc... also replaced the ssd with a 2TB ssd
I would recommend this to a friend - Pros mentioned:Overall performance
Nice handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my rog ally perfect for gaming and even to be used as my main PC. I know theres lots of people having issues and complaining a lot but to be honest mine runs perfect so far.
I would recommend this to a friend - Pros mentioned:Overall performance
Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this just a few little things here and there which hopefully we get taken care of with bios updates and software updates
I would recommend this to a friend Good handheld that'll get better with time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite hick-ups, like the SD Card malfunctioning and overall Windows quirks, this is an excellent handheld for the die hard gamer.
I would recommend this to a friend- Cons mentioned:Heat dissipation
Its sweet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers are amazing! The sea of stars intro sounds better on this than with my 5 speaker and sub home surround sound or wxm41000 sony headphones. Runs hot AF though
I would recommend this to a friend - Pros mentioned:Game compatibility
Great PC portable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. It has played every game I have thrown at it. It does require a little more tinkering than a console does, but most of that is just making sure it has all updates.
I would recommend this to a friend You have to purchase this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the steam deck. Fully customizable and works with Bluetooth. My forever portable game is here
I would recommend this to a friend- Pros mentioned:Portability
I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty much a laptop with joysticks i love it. Its great for portable gaming watching videos and browsing the internet
I would recommend this to a friend It's not ready
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't "twice as powerful" as the steam deck like Asus claimed. Thumbstick caps feel like they should have been sitting tighter on the stems because you can feel a decent amount of wiggling, face buttons have a lot of play to them as in they tilt around and rattle more than most others. The minimum dead zone on the sticks is too large, meaning you can never fully eliminate that dead zone which makes accuracy and navigating windows sort of a pain. The screen on my unit was installed slightly crooked which wouldn't be a huge deal but this handheld was expensive and I expected better attention to detail. My unit came pre-scratched on the top which is also not a huge deal but.. $700. Cherry on top for me was this ongoing sd card issue. I really wanted to love this one and over all I really do, but I'm going to return and wait for a revised version as I don't want to risk it breaking my sd cards. Real bummer but oh well.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Spencer,
It is really unfortunate to hear about your disappointment in the performance of the ROG Ally. Please accept our humble apologies for the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0071" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great Handheld PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice handheld gaming PC. Very convenient and works great for my son.
I would recommend this to a friend - Pros mentioned:Overall performance
Playing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good gaming handle. Can even be used for a desktop laptops. I have been using it to work from home as my main laptop.
I would recommend this to a friend Good but should have added a carry case or somethi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product. It’s great, battery life is excellent for having windows and being able to double the wattage of the steam deck. My only complaint is for $700 asus should have included a carry case. The lack of accessories was a major disappointment. Granted I knew this at purchase but I still feel as if asus should have included this. If you don’t care about this then I encourage you to get one. For those who want more storage on a budget, just get an external drive and run it through the usb-c port.
I would recommend this to a friend- Pros mentioned:Overall performance
Great for any place!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall amazing! While there have been some bugs, the updates have fixed them quickly and the games run at about an average of 60fps. Perfect for those who are constantly on the go!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Streaming and couch gaming device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device. Wonderful for gaming on the couch away from the home PC or remote streaming on the couch or on the TV. It's been doing it's job pretty admirably so far.
I would recommend this to a friend Great Handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Device. I had the Ally Z1 that I got used and really enjoyed but the USB port got damaged and no warranty on used eBay devices. Found the Z1E on sale and couldn't pass it up. Can't wait for a real Ally Z2E system to be released that can run high end games even more smoothly.
I would recommend this to a friend- Pros mentioned:Overall performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great. Had a few minor issues but most likely windows 11 problems. Runs any game I throw at it.
I would recommend this to a friend - Pros mentioned:Portability
So Many thing in One
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the best handheld in the market right now. Im able to game and also work on it since i have a keyboard and mouse. Its like have a gaming laptop but at half the price.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld i have ever used, could not recommend more! It is honestly like holding a gaming pc in your hands! So many different ways to use it!
I would recommend this to a friend