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Customer Ratings & Reviews

$462.79
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Handheld pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great option for ppl who cant afford a pc and rnjoy a handheld . The games also run very smooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good but need some work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good handheld gaming device and fun to play with but it got some cons. Please ASUS release updates to fix the issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rig ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it’s as good as the steam deck I don’t know which one I like better yet. Each has its own issue but overall very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Super nice to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for flights, school, bus rides, or even in your own living room

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Steam Wreked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to play anything available on Windows. I have a Steam deck, and while that has nice perks like touchpads, the ROG Ally makes up for it with a much better screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing little machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld PC punches way above it's weight class. It's rather amazing how far tech has come that this little guy is more stable and powerful than my 7 year old gaming laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance on max settings, everytjing runs smooth and not choppy on big titles. At the expense of the battery life

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    asus handheld

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld damage my 1tb sd card. I like easy to install upgrade ssd and battery.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear WARRENB,

      Thank you for sharing your experience with the ASUS ROG Ally. We apologize for the issue you encountered with your SD card and understand how frustrating that can be. We're pleased to hear you found the SSD and battery upgrades straightforward.

      To address the SD Card issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0607" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues -  https://www.asus.com/support/faq/1051166/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite new device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, love having all of my pc games on the go. Takes a little bit of tweaking settings to get games to run in 1080p, once that is complete this thing runs luck butter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software on this is perfect! Seamlessly swites between desktop and gamepad controls, and even frame rates, resolution, and power settings. D-pad is HOT garbage though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its great but there are some issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can run most of the games I want to play. There are some minor software and hardware bugs that have some easy fixes.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Top tear handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great device, i was able to take console games on the road. Great product made for gamers that like to game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND!! Works amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE!! My husband brought this to my attention because I like to play Sims 4 occasionally and it was causing my laptop to crash. Had the Rog Ally for about 6 months now and never crashes. It does require more frequent updates than my laptop but other than that, it's amazing! It has all the benefits of a laptop, with all the benefits of the game console. Perfect combination

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beast can play any game at 720p at 120fps and is great for any purpose i think asus really hit the nail on the head with this device. Pest in class handheld gaming device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is great, dont believe the steam deck fanboys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It os a great device, you can play a ñot pf games wothout any issues. Paired with game pass it is awesome. With your first boot update everything, and ypu wont have any issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld On The Market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing is amazing. I’ve played spiderman remastered every day since buying. It runs pretty much anything you throw at it, with the right settings.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazon gaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for gaming on the go I suggest buying some spare memory for this product because you will use up the stock memory fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over to this from the steam deck. I enjoy the aestheic to this much more than the steam deck. I notice no difference in performance in comparison to the steamdeck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchased as a gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son and he loves it has worked perfectly no problems what so ever. I’m not a gamer but my son is very happy with the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Money well Spent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. You wont be disappointed with this product.

    I would recommend this to a friend