Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Cool Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing wrong with it except battery life is super short and no keyboard unless you connect one.
I would recommend this to a friend - Pros mentioned:Overall performance
Great handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold my steam deck for this, don’t regret my purchase! It’s not perfect especially the setup, which is LONG, but once you get it up and running, this thing is a beast.
I would recommend this to a friend - Pros mentioned:Portability
This thing is awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Im a old user of windows and i know how to handle this kind of thing so is easy for me. Just need a couple of more updates and this thing is will be a good product.
I would recommend this to a friend - Pros mentioned:Overall performance
ALLY Rocks yer boots off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is everything it promised to do and beyond. So far after doing all the updates for windows 11 and downloading the games and apps, it's a fun controller too.
I would recommend this to a friend - Cons mentioned:Battery life
Great option for handheld gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me, its better than the steam deck by miles. Plays any game at 1080p and the FPS is solid for heavy games. Only complaint is the battery life but it charges pretty fast.
I would recommend this to a friend Great device, windows 11 isnt perfect though.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this device, however windows 11 isnt super well integrated and sometimes is buggy. Loves rhe light-weight and compact design compared to steam deck, and the white color scheme is very clean. My only wish is that the device came in a 1 tb option and and a slightly bigger 16:10 aspect ration screen with thin bezals, like the Lenovo Legion Go. These handhelds could really use 32gb of ram as opposed to only 16, as the APU in the device shares the vram and ram.
I would recommend this to a friend- Pros mentioned:Overall performance
All in one
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, went back and bought the x model when it was released also.
I would recommend this to a friend - Pros mentioned:Overall performance
Very great gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! My son got it for Christmas and loves it!
I would recommend this to a friend Have two, third son is desperate for one
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two of my boys have the ROG Ally. They use it for gaming, homework on a dock. They love it. Best Buy was great to work with.
I would recommend this to a friend- Pros mentioned:Screen quality
Gaming PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a very enjoyable piece of hardware. It looks amazing on the big screen with dock. Eventhough its 7 inch screen it looks great. The thumbsticks are very sensitive.
I would recommend this to a friend - Pros mentioned:Overall performance
Beast of a machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The asus rog ally is a beast but not perfect. Yes, many software updates before you can play it but its worth it. Tiny but powerful after some tweaking which i enjoy.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, reminds me how much missed PC gaming.
I would recommend this to a friend - Pros mentioned:Overall performance
Surpasses expectations!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a onexplayer and was very impressed. Bought the Asus rog Ally and this thing blows the onex out of the water. The ally handles AAA games with no problem very pleased.
I would recommend this to a friend - Cons mentioned:Battery life
Best handheld so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device with plenty of power. The only downfall is the battery life. I hope future models will have a bigger battery capacity.
I would recommend this to a friend - Pros mentioned:Overall performance
Works perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and open box version and works as brand new. Not a single smudge or scratch on the device Ended up saving 200 bucks
I would recommend this to a friend - Pros mentioned:Screen quality
Outstanding Job Asus!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly love this. The screen is gorgeous and the OS runs as smooth as a fully loaded PC. Device is comfortable in the hands and it looks great as well. Highly recommend!
I would recommend this to a friend - Cons mentioned:Sd card reader
Stopped Reading my Micro SD Card
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally is able to play the games I normally play on my PC, just need to lower the video quality to lowest to make them playable. Feels good to hold and the device is quiet when playing games, even in turbo mode. I gave it a 3 start because it stopped reading my micro SD card after less than 2 weeks of use. I wasn’t using this device that often. This is frustrating because this is practically new.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ShiNoobEE
We are sorry to hear that the device no longer reads the SD card. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We would like the opportunity to investigate your feedback further. Please feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0026) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Z1 Extreme
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only doing this to try win gift card for writing review. So lets get to it. THE BEST handheld game system! Must get the Z1 Extreme
I would recommend this to a friend - Pros mentioned:Overall performance
Works on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its comfortable to hold and runs well. I just had a few extra bucks so i went with the Z1 extreme model instead, would still recommend
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Leechristian L,
We are pleased to hear that you are satisfied with the ROG Ally. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0585" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rog Ally FTW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the very best consoles out there, easily beats the switch
I would recommend this to a friend