Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Fast handheld gaming pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast fast fast! It’s also great having Windows so that all gaming platforms can be installed such as Xbox Live, Steam and Epic Games.
I would recommend this to a friend - Pros mentioned:Overall performance
Best value option for handheld devices
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for any game you want to play, highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
It works for my travel needs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold my gaming laptop for it , The device works fine Triple A games work alright on it lags tho but fine for regular games which I mostly need for plane rides.
I would recommend this to a friend - Pros mentioned:Screen quality
Great product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, found myself playing this more than my steam deck. The screen is beautiful and using windows was a breeze.
I would recommend this to a friend - Pros mentioned:Overall performance
Love our ROG Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased an open box Asus Rog Ally for my boyfriend for Christmas and he loves it. It is a little big, but love the functionality of it!
I would recommend this to a friend - Pros mentioned:Overall performance
Best Handheld computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best handheld device I have ever bought. I use it for the living room device. Can stream, surf play numerous different systems on it.
I would recommend this to a friend - Pros mentioned:Portability
No one Should have to go through this for free stu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the rog ally but was put through a whole bunch because they didn’t have the hard case with there was a bundle so I my hopes up for nothing and then they don’t email the Xbox game pass till more than a month later. Don’t recommend buying from the store just go to the website and order it might have less problems.!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NathenS,
Thank you for your feedback.
We do understand your dissatisfaction with the quality of your recent customer service experience with your vendor and the inconvenience this may have caused. If your product qualifies for the Xbox game pass, you can register your product using the "My ASUS" applications and claim your games pass within the application. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Battery life
Great for what I use it for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t been playing many new games but it has really got me into emulation and it’s been great. Battery life could always be better but I get a couple hours playing.
I would recommend this to a friend Rog ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rog ally is an amazing from a hardware standpoint but the software needs a lot of work otherwise I absolutely love it
I would recommend this to a friend- Pros mentioned:Portability
Just what I needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something portable to play my pc games and this has been amazing so far! The steam deck is great but I prefer this for sure and highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus rog
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, great display, the led lights, the feel on the device.
I would recommend this to a friend - Pros mentioned:Overall performance
ROG Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little handheld PC, it takes a little bit of learning and tinkering, as it runs windows, but it is impressive!
I would recommend this to a friend - Cons mentioned:Heat dissipation
Not bad but needs a little more time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First thing, this is not a “PC” replacement at all. So it’s good to start with that to temper expectations. If your doing a bit of light gaming on the go or while you’re doing other things this is probably a good idea for you. But if your looking for something to play your favorite games as a PC replacement this isn’t it chief. This puts out a lot of heat and would benefit from active cooling.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate your feedback on this product. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0102" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Keeps son happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son. He loves it! Picture is clear and it's easy to use. He is in the hospital a lot and this keeps him busy and relaxed. Would purchase again.
I would recommend this to a friend - Cons mentioned:Battery life
love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is perfect for what I was looking for! I was debating this over the steam deck but was so happy I chose this. only wish the battery lasted longer.
I would recommend this to a friend - Pros mentioned:Portability
Great for on the go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for deployments and it’s fantastic! Ships dont have a lot of space so a laptop would make it difficult, but this is small and powerful.
I would recommend this to a friend - Pros mentioned:Overall performance
A fantastic gaming handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this handheld! It does everything I need from a gaming handheld. Only complaint I have is the lack of a proper sleep mode
I would recommend this to a friend - Pros mentioned:Overall performance
Asus ROG Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for what its meant for, price seems a little too high but its fun to use. Mainly if you travel a lot
I would recommend this to a friend - Pros mentioned:Overall performance
I love it!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ROG Ally! So far everything looks and plays great. Even my 1T SD card is working fine. Just remember to crank those fans up to keep that SD card safe.
I would recommend this to a friend - Pros mentioned:Game compatibility
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it since the release, this little laptop thing handles games beautifully, allows me to revisit some of the games I’d rather not to play on the big screen.
I would recommend this to a friend