Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Best handheld for the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld ever! Got a open box fair condition one and it was MINT
I would recommend this to a friend - Pros mentioned:Overall performance
Nice game
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item my husband and son likes very much and it’s a fast service when I ordered thank you
I would recommend this to a friend - Cons mentioned:Battery life
Nice pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact, nice and affordable (for a pc) only downsides being that it gets hot and it's battery life but overall great
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Heat dissipation
Great Potential with a fatal flaw
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I have owned this device for about 2 months before I had to return it. If you are looking for a steam deck with more power built on windows, this is your device. I was able to download and play gamepass games easily. Same with steam. This thing has so mich power to throw at games for a handheld, it’s insane. Especially when plugged in. Unfortunately, there is a fatal flaw. This device can break your sd card with heat, and possibly even the sd card reader on the device. This is what happened to me, and many others. So much so that Asus put out a statement about it. I wanted this to work. It is an amazing device. But i can not recommend it when its breaking people’s sd cards.
No, I would not recommend this to a friend - Pros mentioned:Portability
Super fun!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fun device i like to take it on trips and just have when im away from home. Glad i picked this up can definitely recomend this product for everyone 
I would recommend this to a friend - Pros mentioned:Overall performance
I love this handheld
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld ever!!!! It runs games like a champ with no issues and on top of that you cant beat the price with the amount of performance you get
I would recommend this to a friend - Pros mentioned:Overall performance
$200 more and got a new one.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in open box for my son for Christmas. Came broken out of the box. Guess there inspection is not that good. After multiple trips to the store and calling the help center finally got it worked out. Had to pay an additional $200 to get the new one. But it works good and my son likes it. Not sure i would buy an open box item again.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Glen,
It's unfortunate to hear that you received a broken device. All our products go through an intensive quality control testing process to ensure that customers get units that are in proper working condition. What you've experienced was not intentional. We understand that you returned the product and got a new one, but if you are having any other issues, please let us know.
Email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution in any case. Your feedback is important, as it helps with improvements to ASUS support channels. Please refer to this case number (N2306018106-0348) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great console
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ally, it can run all the games i want and I’m a pinch it can be used as a computer if needed. Can’t wait for more accessories to be made for it
I would recommend this to a friend - Pros mentioned:Screen quality
An Ally for sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device! A PC console in your hands, beautiful screen and great functionality. Enjoying it very much so far!
I would recommend this to a friend - Cons mentioned:Battery life
ROG Ally is just OK
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just an okay device. Extremely powerful and easy to use since I’m accustomed to windows. But the battery is just awful, full battery to dead playing Fallout 4 in 50 minutes. Just not okay for a portable device honestly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Justin,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0524" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/#A4
- Cons mentioned:Battery life
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the steam deck, the battery life is not the best but found a battery bank that's good for it
I would recommend this to a friend - Pros mentioned:Overall performance
Great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the Steam Deck for sure! It does not have the huge fan sounds and it runs flawlessly.
I would recommend this to a friend - Pros mentioned:Portability
Portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome piece of portable tech to play on!
I would recommend this to a friend - Pros mentioned:Portability
Is my new Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well i buy this because i want to use it as a light setup for traveling. I got a Portable screen from my work and now with this i dont have to carry a 3.1 kg laptop.
I would recommend this to a friend - Pros mentioned:Portability
Get it if you like a switch but want your steam li
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Its made gaming easy when im home and dont feel like being at a desk, or when im traveling it has replaced my gaming laptop just for size and convenience.
I would recommend this to a friend - Cons mentioned:Battery life
Love this thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Addictive, best tech purchase I have made in a long time . Childhood dreams come to life. Battery life isn’t the best but a could portable charger takes care of that.
I would recommend this to a friend - Pros mentioned:Portability
Next Gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a portable computer running windows is just amazing, having all the game plataform and making it more capable with external components is just out of this world
I would recommend this to a friend The Dominant Handheld!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Far and away the most powerful handheld at this price point, 500 nits brightness on the 7 inch screen and being able to play Xbox Gamepass games natively is chef's kiss!
I would recommend this to a friend- Cons mentioned:Battery life
Great Gaming device and desktop computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful handheld.. only downside is battery life. I use it as gaming device and also as desktop computer for miscellaneous stuff.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Good handheld device.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice handheld gaming device. Tends to get hot depending what games you are playing, but overall I like it. I wish it came with a 1tb of HD.
I would recommend this to a friend