Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product if you know how to set it up in a way that optimized it's performance. You tube videos can help
I would recommend this to a friend - Pros mentioned:Screen quality
Awesome portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this since December 2023 and I am surprised with the qulity and the power this portable has. I definitely recommend it!
I would recommend this to a friend - Pros mentioned:Overall performance
Great handheld pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several pc handhelds and by far this one is my most favorite, this thing can litterally play anything you throw at it you wont be dissapointed
I would recommend this to a friend - Pros mentioned:Portability
Love it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t put it down since I’ve got it. It definitely feels good to be able to play my PC games on the go! 100% recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Better than the steam deck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my steam deck but after using the ROG ALLY I have decided to sell my deck. 100% get the ally if you are unsure of which device you want
I would recommend this to a friend - Cons mentioned:Battery life, Heat dissipation
Needs work…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life and overheating issues. Needs to go back to the drawing board.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BigDrew,
We apologize for the poor experience you've had with your ROG Ally's battery life and it overheating. This is not the kind of experience we want our customers to have with any of our products. There will be updates in the future that will improve overall system stability, performance and other quality of life changes. Your feedback is important to us and your honesty is appreciated. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0135" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Asus ROG Alley AMD Z extreme
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always wanting hand held pc gaming consoles and this is so perfect and really great graphics and easy to upgrade storage
I would recommend this to a friend - Pros mentioned:Game compatibility
Fantastic!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I wanted in a handheld & more!! Can pretty much run any modern game & I hust got done playing Mortal Kombat 1 at 50 fps medium settings!!
I would recommend this to a friend - Pros mentioned:Overall performance
Worth it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is amazing. Owned it for about 3 months, really no complaints so far. I use it to play NCAA 14 Revamped and it plays great.
I would recommend this to a friend Perfect all in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From playing on steam to xbox with gamepass to emulating it is an awesome device.
I would recommend this to a friend- Pros mentioned:Overall performance
As good as the steam deck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty awesome system so far. I replaced the ssd with a 2tb, but otherwise the system seems to be able to do everything ive thrown at it
I would recommend this to a friend - Pros mentioned:Overall performance
You wont game on anything else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the system. All the initial updates and downloads were super annoying but once you get by that it is now my go to gaming system.
I would recommend this to a friend - Cons mentioned:Heat dissipation, Sd card reader
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has high potential, BUT - Overheats a bit and the SD CARD doesn't function.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect handheld. Haven't had a problem yet! Definitely recommend
I would recommend this to a friend - Cons mentioned:Storage capacity
Must have handheld
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than a steam deck. You could make this a desktop if you wanted to as well. Only thing i would change is bigger drive capacity.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product . Make sure to look up custom fan curves so your device wont become overheated . Great device i use it everyday.
I would recommend this to a friend Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son to play games on when away at college because it was less expensive then a gaming laptop and easier then bringing his gaming PC. It only really plays light games anything even slightly demanding is unplayable even on low settings and with the power turned to the max. Just be aware of what your buying.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joe,
Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We appreciate your feedback which will be reviewed by our Product team. Please note there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0344" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Game compatibility
Not Ready For Prime Time.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay - so I should have known. I swore off Gen 1 tech because as a tech head it never works out for Gen 1 products. I jumped the gun and this is a hot Buggy mess. Updated the SSD and can not connect to my Mesh wifi to cloud recovery and restore windows 11 at all. Have tried many things. All up to date - bios - myAsus all of it. Will connect to hotspot though so go figure. Will get network error or not allow keyboard to work when needing to input information during recovery process. The embedded wifi/network and keyboard touch screen with this is extremely buggy and can stop You from doing any configurations or enchantments at all. Only buy if you plan to use the as is unit and don’t plan on integrating any additional tech and software. If you do you will be troubleshooting and installing drivers, firmware, bios, updates, and everything else non stop and even then it probably won’t work. The gaming on it is sufficient and seems to work but the ASUS ecosystem and pre windows environment is woefully inadequate right now imo. Wait until they iron out all these kinks.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DerrickJ,
We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Should you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Overall performance
Happy customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome console. I love being able to use windows with a handheld device. Great specs and performs as expected if not better. Love this thing.
I would recommend this to a friend - Pros mentioned:Overall performance
rog ally amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works amazing and is super fun to use not hard to set up at all if u do get rog ally charger is a must to plug stuff in to it
I would recommend this to a friend