Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's incredibly fast and easy to use. Very happy with it.
I would recommend this to a friend - Pros mentioned:Overall performance
5 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just get it! It’s worth the money!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Portability
Rog ally
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a portable hand held gaming device it isnt bad
I would recommend this to a friend - Pros mentioned:Portability
Powerful, portable but runs Windows
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Powerful portable, plays anything Windows can. Downslide, its running Windows. Recommend running games in Steam big picture mode
I would recommend this to a friend - Cons mentioned:Battery life
Awesome handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs really good. Has a great processor. Would differently recommend. The only thing I dislike is the battery dies quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Great device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, definitely not perfect. If you know how to handle windows you will be fine.
I would recommend this to a friend - Pros mentioned:Overall performance
Incredible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a powerful machine. Asus really helped me dive into the world of PC gaming! I’m having a blast.
I would recommend this to a friend - Pros mentioned:Overall performance
CHECK ON STEAM BIG PICTURE SETTINGS TEST CONTROLLE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware was great especially when pluged into a wall.. the games I was able to play where great and the display was very pretty for a 7 inch screen.. the white gets dirty to easy and the L2 trigger would not full depress according to steam controller test in setting big picture mode... as long as all the buttons work the device has a tremendous amount of potential.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear ktuck,
We're sorry to hear about the unfortunate experience you're having with the unit. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. The joysticks and buttons only work in Steam’s Big Picture Mode. When using Steam’s desktop interface, please open Command Center and manually switch Control Mode to Desktop Mode, then you can use touchscreen or the joysticks and buttons as a mouse to navigate the app.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0018) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great options and devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally broke down and got on. It’s truly an amazing device. Who would ever though I could have a windows based games handheld console!!
I would recommend this to a friend - Pros mentioned:Portability
Pc on the go
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really soes feel like a pc on the go. My first one had a bad charger. After I exchanged it ive had no issues
I would recommend this to a friend - Pros mentioned:Overall performance
Great gaming device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great gaming device that does everything a PC does
I would recommend this to a friend - Pros mentioned:Game compatibility
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, minimal setup time. Plays almost everything, seamless experience on XB GamePass.
I would recommend this to a friend - Pros mentioned:Game compatibility
Asus ROG Ally
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus ROG Ally plays all games with ease. I have many games with me at all times. I travel for work and this makes me happy.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it. Just have no good used for it or how to use it to its full potential as I don’t like playing solo games and that’s what it’s used for mainly
I would recommend this to a friend - Pros mentioned:Overall performance
Great device!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly this device rocks i take it out to my work and when im bored i try to play a few rounds on mw2 its awesome! Definitely worth it
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As some who hasn’t gamed on pc in 10+ years it was wild to see a handheld pc that can do what this does absolutely love it
I would recommend this to a friend - Pros mentioned:Portability
Best for travel, no replacement for Home
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a blast using it for travel, but not enough to take over my home set up. If you're traveling a lot, or want a mobile/ budget power of a pc, it's not bad. Average.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gabe Towers,
We are pleased to hear that you are satisfied with the ROG Ally. It is our hope that the device continues to operate normally and that you enjoy using it. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0557" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great mobile pc and gaming system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs all my games like Diablo 4 and warzone 2 flawless. I have made beats and music on the ally and even did some video editing. This thing is a beast.
I would recommend this to a friend - Pros mentioned:Overall performance
Gaming pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this gaming pc let me tell you this is one of the best things i had gotten someone as a goft
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Not perfect but pretty good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for a windows handheld. I will say those not experienced with PC gaming and its quirks may have some issues. Overall love this little thing.
I would recommend this to a friend