Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Portable and Powerful.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am havjnv a blast with the nwew Rog Ally. The concept of having a handheld windows pc at the palm of your hand is incredible!
I would recommend this to a friend Fantastic!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing device ive ever bought for myself, the shear power of this beast is enough to compete with new gen systems
I would recommend this to a friendAn ok handheld with problems
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS has poor customer support, and your microsd card slot is going to fail at some point. If you can handle windows using a touch screen and controller it's ok, but armory crate isn't it. ASUS sells the xg mobile which assumes someone thought about this as a docked console-ish experience but there is no built in way to bind their ROG controller to the armory crate or quick settings interface. My main complaint is that you have to maintain windows with this. It's both it's strongest and weakest point as compared to the steam deck. Everyone gets the same software on the deck and it updates however often it updates and is closer to a console in that regard, but if you are serious about playing ALL games, you need windows. I guess all in all I would not recommend any handheld PC because they all suffer from short battery life, compatiblity, or windows annoyances.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Please accept our sincere apologies for the problems you've encountered with the ROG Ally and our support team, as well as the inconvenience. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0190" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
ROG is the Best of the Best handheld PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ROG alley is the Best PC handheld on the Market , it has its Specs of Course “it NEW” but it’s next level n I’m overly satisfied with my purchase
I would recommend this to a friend - Pros mentioned:Portability
Great for on the go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Allows me to game while I have down time at work or so I’m not always stuck down at my desk.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally awsome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rog ally is great to play advanced games and simple games. If your used to computer gaming its easy.
I would recommend this to a friend - Pros mentioned:Portability
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use and it awesome to be able to play my Xbox games anywhere
I would recommend this to a friend - Cons mentioned:Battery life
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is the battery! This thing is absolutely amazing otherwise
I would recommend this to a friend - Pros mentioned:Overall performance
Is this real?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never imagined that this could exist. I now have every gaming system in my hands with rog ally and with swith emulation i have that too. Incredible.
I would recommend this to a friend - Pros mentioned:Overall performance
Great handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the rog ally for a few months now and we couldn't be happier! I really enjoy playing it and so do my kids
I would recommend this to a friend - Pros mentioned:Overall performance
AROG Ally is an excellent device.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely better than the Steam Deck. It plays all AAA titles in 720p and some in 1080p. The ASUS app keeps improving also.
I would recommend this to a friend - Pros mentioned:Overall performance
Great item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great item for the active gamer or your kids. It is a real working computer and can play any game so far on max settings.
I would recommend this to a friend Loving it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially i was concerned about battery life but as i got to playing using 15 to 18 TDP i saw my self getting between 1hr 1/2 - 2hr of game time. If youre going to play plugged in i recommend that you have it charged up first as silly as that sounds. This helps with heat. It would be perfect for my needs if it wasnt for the classic windows hiccups but this can he solved with software updates. So i am hopeful for a device that sees frequent updates.
I would recommend this to a friendLOVE MY HANDHELD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you know how to tinker with pc gaming you will ove this. by far my favorite thing to pick up and get some gaming in anywhere
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome experience!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all the handheld devices that’s the best that has awesome support that is getting better every month.
I would recommend this to a friend - Cons mentioned:Heat dissipation
This is my Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it besides it heating up it makes me feel like im part of the pc community without having a pc
I would recommend this to a friend - Pros mentioned:Overall performance
Portable Gaming device meets pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s exactly what you could imagine a portable gaming device and pc combo would be. The performance is beyond expectations and feels worth the value.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld gaming device yet!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The title says it all. ASUS knocked it out of the park with this one. This is easily the best handheld gaming platform yet! Fast! Did I mention FAST? :)
I would recommend this to a friend - Pros mentioned:Overall performance
Loving this Badddddd GIRL!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handheld pc better than the steam deck. Connect this bad girl to a hub and you’re in business! Oh and want to play TOTK? No worries! You got emulation!
I would recommend this to a friend - Pros mentioned:Overall performance
Best deal!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an amazing deal. Never had a an issue with it.
I would recommend this to a friend