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Customer Ratings & Reviews

$462.79
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 9,123 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus ROG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. I travel for work and i cant go without this now. Must have for anyone that travels are wants to game away from home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally crew!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of you don’t have this yet! You need to get this asap!! Especially since Best Buy has lowered the price on occasion. I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for gaming on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried about it being windows 11. But being windows made it easy to download stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with everything I've played even more intensive games. Its crazy that there is a hand-held device stronger than a ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing but challenging

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The setup was a challenge the one I got had a bricked OS and required a reset but it works great and is only getting better

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great portable mini PC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great especially when u can literally play any type of games plus it has good battery life

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few problems like insted of 512 be 1 tb and the baterry life beside that its a awesome console

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great just thatthe games run well but the battery would have been better memory and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld I’ve ever owned by far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great experience thus far. Running games a good frame rates. Runs COD smooth and I can’t believe how some of my old games look on it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Next-gen gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handheld console at this time. Enjoy the game when you traveling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with this gaming device, great graphics and every game so far i played runs super smooth way better than my old xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Its ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally is ok but unlike the steam deck, you can’t just turn it on and start playing games there’s way too much fiddling with windows. After initial set up and updates, the unit restarted windows crashed to the blue screen, and I was stuck in that loop I had to go into the Bios restore windows from Asus cloud server which took a couple of hours. Also, there is a lot of windows programs that wast space. Ive played Halo for a couple hours and it doesn’t run nearly as smooth  as it does on the SD i’m sure you can fiddle with settings to make it run better but in my opion you shouldn’t have to. I will be returning and hanging onto the deck for a while.  Also the Ally feels very small and cheap It’s not nearly as comfortable as the SD the grips are very thin. The screen looks beautiful though.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear NM217,

      It's regrettable to hear you've encountered issues with your ROG Ally. Please know that you can run Steam in Big Picture mode and enable controller support in Steam to help with setting up the Ally with Steam. To improve gaming performance, set your system to Turbo mode. Other than that, you would need to make sure you're caught up on any pending updates on Armoury Crate and Windows update. If you need any further assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good desktop replacement.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming windows computer. Using it as a desktop replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld for adults

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it so I could play Diablo IV in bed, 10/10 doesn't disappoint. (PC gamer) Also being able to access Steam Indie games on the go is a huge plus.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pro and con

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solid handheld the only issue i have found with it is the battery and how long it last

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how portable this is , prefect for gaming on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was wanting to get into the handheld pc game and boy am I glad I waited for the ROG Ally. Love being able to play various types of games on the go

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great for on the go gaming.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want Great gaming on the go.. none of the cloud gaming crap... lol ... then get the rog ally...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than Steam Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to update the SSD. Runs games super smooth. You can also purchase docking systems on Amazon for it. All in all, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Runs a lot of games, even the newer ones with acceptable FPS and the controls are very responsive.

    I would recommend this to a friend