Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my daughter as a gift and she loves it. Hasn’t put it down since she received it except to go to work.
I would recommend this to a friend - Pros mentioned:Overall performance
Great gaming Console
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Hardware games run great on it the software takes time to learn but really nice
I would recommend this to a friend - Cons mentioned:Heat dissipation
Good and bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the system. Specially is win 11. Bad thing is the micro chip get hot stops working
I would recommend this to a friend - Pros mentioned:Overall performance
Great rpg handheld system
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun handheld gaming system.i plays alot of first person, so i needed something faster. Works well for RPG
I would recommend this to a friend - Cons mentioned:Storage capacity
top tier machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, absolutely recommend, only complaint is the lack of storage but that can be upgraded with a NVME replacement and a Micro SD card slot.
I would recommend this to a friend - Cons mentioned:Sd card reader
ROG Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it, i also have a steam Deck really like both, I'm afraid of using an SD card though, but i only bought it to play Destiny & COD MW2
I would recommend this to a friend - Cons mentioned:Battery life
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased instead of steam deck and i love it! battery life is the only concern i have - its about 2 hours on avg.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Handheld PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best handheld PC yet, LOVE IT! I also own a steam deck, which is great, but the ALLY is a better experience and is simply faster.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to play games on the couch while my wife watches tv. It was an excellent purchase and would reccomend to anyone that loves pc gaming.
I would recommend this to a friend - Pros mentioned:Overall performance
10/10 I’d recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned it for a month so far and I’m loving it!!! Can run any game I play on my ps5 pretty smooth so far it’s been a 10/10
I would recommend this to a friend - Pros mentioned:Overall performance
If you got the money go for it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system definitely is a blast playing pc titles when just laying back in a lazy boy.
I would recommend this to a friend - Pros mentioned:Overall performance
First time user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first “pc” and I’m in love with this thing. It’s extremely fast and the graphics aren’t that bad. Would recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld is amazing. Wish it had its own OS instead of running windows, 11 but other than that it’s pretty great.
I would recommend this to a friend - Pros mentioned:Portability
Great orice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to use, great set up, now is discounted so is hard to pass
I would recommend this to a friend Rog ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this gaming device, so easy to use. And my son loves playing on it as well!
I would recommend this to a friend- Pros mentioned:Overall performance
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a Christmas gift for my son, Have to wait and see what he says
I would recommend this to a friend - Pros mentioned:Overall performance
Buy with caution
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus’ customer support is atrocious. Fried two microSD cards that I own and when I sent it in, they tried to charge me $300+ for random things they claimed were damaged. When it works, its great. I’ll be going forna Lenovo Legion if this breaks again tho.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Milo,
We sincerely apologize for the issues you've faced with the ROG Ally and our support team as well as the inconvenience caused. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our team for review.
Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0477" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Heat dissipation
Amazing peice of tech!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing peice of tech for the size and price! Runs a little hot but just force the fan speeds higher and it will run cool enough!
I would recommend this to a friend - Pros mentioned:Portability
Great for on the go
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great when you have to travel and you still wanna play wish it was more upgradable tho
I would recommend this to a friend - Cons mentioned:Battery life
Xbox Handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect as an Xbox on-the-go handheld. Battery runs out in a few hours but thats expected.
I would recommend this to a friend