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Customer Ratings & Reviews

$462.79
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Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 9,123 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect budget "build" or secondary system.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could use more ram and a larger battery. Otherwise what a decent PC that fits in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Embracing Freedom: The Asus Ally

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Ally has become my go-to device ever since I transitioned from my gaming desktop to the Steam Deck for gaming. I absolutely adore it! The handheld gaming experience provided by the Ally and Steam Deck fulfills the inner child in me. There's something irresistible about the freedom to play games anywhere, anytime—it's simply top-notch. While I still keep my desktop for more demanding titles like Star Citizen, most of the time, you'll find me immersed in gaming on the Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Try it before you buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its best. Surely the best screen on pc handheld with nice refresh rates

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Better than steam deck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming system. Battery life could be better. Needs better patches and or software updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG ALLY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, produces as advertised, true handheld experience. Get a good maker power back and you can play for hours without plugging in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of its kind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I was talked into buying this over a Nintendo switch OLED by my Manager at my job. I have never been more impressed by a gaming console! The processor is strong enough to run heavy games at high frame rate as smooth as a freshly shaved head. I fell in love with it as soon as it lit up in my hands. I’ve seen the competitors and this is by far the best of its kind to date. Highly recommend especially when you pair it with a dock to connect it up to your monitor or tv.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Waiting for number 2 one was amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super system i am so happy i got this i have been able to keep up with my gaming while traveling the world.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Personal 4 star But a 3 till better support arrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off i love this device. But in honesty it is half baked and the prior promises from Asus were not all true. But it is still the best windows based handle attempt from a mainstream company. Its existence will usher better devices in the future. It is powerful for what it is and has a great pricepoont compared to other devices of its kind.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Defninja,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0047) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Good handheld

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice handheld but screen too small would prefer something with a bigger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best on the go system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the go system. Doesnt even compare to steam deck and certainly not a switch. More convenient than a gaming laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy as an upgrade to the steam deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Ally thus far. I have not had any issues with my initial unit, and it is a solid evolution across the board from the Steam Deck (which is also a great piece of hardware). For better or worse, it is a Windows device - that means it is capable of running every game a modern PC can, but also sometimes requires some extra configuration or troubleshooting. For example, keeping yhe device updated requires managing windows updates, MyAsus updates, and armory crate updates separately. I sold my Deck and do not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handheld with ergonomic buttons and an amazing 7in display. Plays all my games at 45 fps or higher at mid to high settings.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ally is the best!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say I love this device the portability to power ratio its just perfect!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Purchases

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here! Grat purchase. I wanted a strong windowns handheld and thats what i got.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    I love my ROG Ally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super happy with the ROG Ally! High quality product any way more features than it's competitors! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld PC gaming made easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative for those who dont want to configure windows on a steam deck but want to play games on Battlenet, Epic or other launchers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld on market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing fir a handheld consule amazing specs on the hardware side. Easy to use and extremely good frame rate for most games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a problem with the keyboard not showing at first, had to restart, then it works fine. Great device for gaming and most play fine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Battery could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool to carry on a trip definitely needs to be charged while playing tho

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great but not steam deck killer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld pc but with flaws. Windows 11 can be glitchy and does take some time to set up.

    I would recommend this to a friend