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Customer Ratings & Reviews

$462.79
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Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 9,123 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOCOJOE1994

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS A GREAT GAMING PC CONSOLE THE PREORDER WAS SO EASY TO DO N I GOT IT TWO DAYS B4 DUE DATE ILL KEEP BUYING FROM BESTBUY IN THE FUTURE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad and it seems like they are improving it with updates. Just have to remind yourself that this is a computer in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good gaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device fast and high frames on every games. Had it for awhile now love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this at launch. Still working well. Fast and great speakers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best portable gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent item almost perfect! It run almost everything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gaming little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good maybe more than expected its like a gaming mini laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stop second guessing and have fun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it! So good for all games and every update makes it better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS - ROG Ally 7"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is more than satisfied with his gift. He hasn't had any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Medium quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has several problems such as the short battery life, the location of the sim port, the operating system etc. in terms of power it can run triple A games at 20-30 fps in the turbo mode, and other games with less requirements at more than 100 fps.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Bryan CT,

      We are sorry to hear about the issues you're having with ROG Ally. This is not the kind of experience we want our customers to have with any ASUS product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand how frustrating it must be to experience a product not performing as expected, and we want to make it right. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Based on the issue described, we recommend following the steps in the FAQ linked below to troubleshoot the issue.

      We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0211" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great compact computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For how compact it is, it definitely gets the job done. Just gotta keep it plugged in when gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus rog

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally liked the steam deck better, but its just preference. The both perform the same in my opinion.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great with tweaks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its definitely more powerful yhan the steam deck in most areas. But the steam deck gas some magic wizard stuff going for battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get product. Son loves it. We purchased it for him for a salt Christmas present. He said it works fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for gaming in the go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and i to shareand game on the go, runs most steam games great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase ive made in a very long time.....its more then a handheld gaming machine.....its a PC in my hands. AWSOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all around no other handheld come close to this product dual fans great performance I stop playing my pc desktop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I’ve been enjoying the handheld. I’m actually able to play all my games and with better performance than my steam deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about 8 months now. Definitely gives the steam deck a run for it's money.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fried my SD card…!! But other than that love it…!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Baushebak

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good and nice and the best pc ever u can play and find

    I would recommend this to a friend