Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
Great handheld. The next step for console gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best available on the market. With expandable memory this model is perfect. The button layout and structure of the grips make it the best layout for comfort.
I would recommend this to a friend- Pros mentioned:Overall performance
Great windows handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you know what youre doing this is a great device. Its not a switch its a windows computer with a controller attached.
I would recommend this to a friend - Pros mentioned:Overall performance
Love the Ally
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I’m going to buy the next version very soon.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing piece of hardware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The z1 exteme model is out preforming my pc. I have nothing negative to say. Well done asus
I would recommend this to a friend Definitely worth a look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a while of having it I would really recommend it. The built in armory crate already has a steam and Xbox app so all you have to do is sign in to the respective accounts and you're good to go. I've been playing games like fallout 76, cyberpunk 2077 and MW2 and they rein just fine. Cyberpunk needs turbo mode in a few areas though but 90% of the time its a smooth 60fps. Speakers are good but can get crackly at higher volumes depending on what you're doing but that's really the only downfall.
I would recommend this to a friend- Pros mentioned:Overall performance
ROG Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great and it's in great condition. Pick-up went smooth, I was in and out of the store.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im enjoying this product evey minute playing pc game on the go is very awesome.
I would recommend this to a friend - Pros mentioned:Overall performance
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came excellent like the product said it was it really worth buying.
I would recommend this to a friend Your personal traveling xbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally obsessed with this. I can log into steam and my xbox, and have tons of games downloaded. Only thing, the more games you have, slower the device becomes. Sometimes volume and game has to reboot, minor adjustments that arent the worst, but could be better. Not 100 percent. Maybe I got a faulty one, might need to see if i need to turn in for a new one.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it djdjfnfkcjcfndocifuejdhfivjfjdkdfjdnckrorcifj
I would recommend this to a friend - Cons mentioned:Sd card reader, Storage capacity
Lots of hardware issues.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is a great device when it's new and it works. Starting out I thought the 512GB would be enough. I quickly realized that I needed more storage, so I opted for the cheap option of a 512GB SD card. I put it in and started installing a game off of steam. Halfway through the install it stopped and the card was no longer recognized. I put the SD card into a different computer and it is now only recognized as 16 MB. The SD reader on the Ally is also now broken. I was OK with this, but now the right analog stick will only move up and down. Very disappointing device. I will be taking in to Geek Squad to try and get a replacement.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the SD Card reader issue you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
We understand that you will be contacting your place of purchase to obtain a replacement. We hope the new device runs smoothly and you enjoy using it. Please note that there will also be updates for the ROG Ally in the future that will improve overall system performance and stability.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018159-0207" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Very good when it’s working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is powerful and very good when it works but there is a lot of jank.
I would recommend this to a friend - Pros mentioned:Portability
BEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing pc on the go I love it . Every game i want at anytime anywhere couldn’t have gotten anything better .
I would recommend this to a friend - Pros mentioned:Overall performance
Very smooth Ui
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant complain about anything. Just wished there was a 1tb version. Overall great device!
I would recommend this to a friend - Pros mentioned:Overall performance
Pc gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bet time to be a pc gamer helping me work through my back log performance is amazing
I would recommend this to a friend - Cons mentioned:Battery life
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but the battery drains really quick, like 2-3 hours depending on whats being played.
I would recommend this to a friend - Pros mentioned:Portability
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool device with great features and capability. It’s great for traveling and it’s easy to carry.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld device i have ever invested in and use it all the time. Highly recommend it!
I would recommend this to a friend - Pros mentioned:Overall performance
First time buyer of this product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for gamers! I just upgraded to the rog ally x.
I would recommend this to a friend - Pros mentioned:Overall performance
Great sustem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ally is great just make sure you update before playing. Set aside 2 to 4 hours for all updates
I would recommend this to a friend