Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers love the product's strong overall performance, portability, and top-notch screen quality, along with its impressive game compatibility and lightweight design. However, a significant number of users are disappointed with its mediocre battery life. Other common concerns include issues with the SD card reader, and desires for better heat dissipation and increased storage capacity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld console. Takes some time to get use to the controls. The only problem is the battery life.
I would recommend this to a friend - Pros mentioned:Overall performance
Plays Diablo 4 perfectly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than than the mandatory updates and installs it plays Diablo 4 right out of the box without issues.
I would recommend this to a friend - Pros mentioned:Game compatibility
Good handheld console.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is awesome I can play every single game in the Rog ally while I'm out of my home.
I would recommend this to a friend - Pros mentioned:Overall performance
Would recommend this product 1000%!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product went above and beyond my expectations for a handheld gaming/pc device!
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my desktop pc does everything i need with zero issues so far
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a great birthday present for a friend and they loved it.
I would recommend this to a friend - Pros mentioned:Overall performance
GREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Handheld Pc! I absolutely spend all of my gaming time on this thing. 100% Recommend
I would recommend this to a friend - Cons mentioned:Battery life
Not Yet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device has promise, but, for me, the battery life kills it. In order to play AAA games on mid/high settings, you are looking at an hour to an hour and a half. Give this sort of platform a few years and the tech will be there. Just not yet.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Billy K,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Please note there will be updates to the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our product team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306018106-0341" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
- Pros mentioned:Overall performance
Its a monster
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ally! I recommend this handled is pure graphics dont liten the haters they can’t get one of this
I would recommend this to a friend - Pros mentioned:Overall performance
Asus Rog
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son who is an extreme gamer loves the asus rog better than any other system.
I would recommend this to a friend Everything I Hoped It’d Be
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this since launch and while set up did take some time, it was worth the wait. Being able to play all of my Xbox Game Pass games right out the box is really a hige plus and this all emluators work with no issue. The system is astonishingly quiet and I’ve played multiple 3/4 hour sessions (on and off AC) and the system never got hot. If you were thinking about getting a handheld pc and dont mind windows OS. This is definitely the one to own.
I would recommend this to a friend- Pros mentioned:Overall performance
Worth it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been playing with my ally everyday! I love it! Price is worth the money
I would recommend this to a friend - Pros mentioned:Overall performance
The best ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best console for games and programs for work is very amazing
I would recommend this to a friend - Pros mentioned:Overall performance
Mighty little gaming pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product it's the second one I've bought plays everything I've thrown at it
I would recommend this to a friend - Pros mentioned:Portability
Great for gaming on the go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been using it for a few weeks and is great if you like gaming on the go this is for you
I would recommend this to a friend - Pros mentioned:Overall performance
So much fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works perfectly! So easy and fun to use!
I would recommend this to a friend Perfect traveler.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect handheld gaming system. Definitely enjoy playong top tier games with high quality graphics!
I would recommend this to a friend- Pros mentioned:Overall performance
Excelent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good handheld PC. Can you run it all pc games. Recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
My review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, just as advertised even with an open box item
I would recommend this to a friend - Pros mentioned:Overall performance
If you know windows its great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some issues here and there but the experience has been gfeat!
I would recommend this to a friend