Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers love the product's strong overall performance, portability, and top-notch screen quality, along with its impressive game compatibility and lightweight design. However, a significant number of users are disappointed with its mediocre battery life. Other common concerns include issues with the SD card reader, and desires for better heat dissipation and increased storage capacity.
This summary was generated by AI based on customer reviews.
Love it.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Only downside is the D-Pad. If you're looking for precision d-pad use, you'll need to go through and swap out the pad for one with a more solid pivot point instead of the cross-style one this comes with.
I would recommend this to a friend- Pros mentioned:Overall performance
A small powerhouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gaming on the handheld is the way to go, I have a 4090 desktop pc but still perfer playing games on Ally.
I would recommend this to a friend - Pros mentioned:Screen quality
Portable power house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid build, full windows 11 experience and a mountain of stores/game hubs to play a myriad of games.
I would recommend this to a friend - Cons mentioned:Sd card reader
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good just a little problem with the MICRO SD card
I would recommend this to a friend Best in the US at the moment
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the ROG Ally since the summer of 2023 its been an amazing run and to be honest i think its the superior handheld gaming device. I've never had it crash on me as long as I've kept it up to date. I live a camper lifestyle that doesn't allow me to have my full pc set up so this was an amazing compromise if not better.
I would recommend this to a friendRog
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s feel good on hand. Good experience gaming. They are great
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best devices you can purchase you will not regret it.
I would recommend this to a friend Just get a steam deck honestly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it wasn't asus, I would rank it higher, but every time I need to use it, it needs to be updated, trust me. Taking it apart, like videos show, to add more space isn't as easy as it seems.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear William M,
We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0494" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
Best for handle pc and gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything but battery can be better only last fot few hours
I would recommend this to a friend - Pros mentioned:Overall performance
Very solid portable machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for all my gaming on the go its runs most anything very well
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had no issues with mine. Just made sure I updated everything when I got it and it’s been amazing.
I would recommend this to a friend - Pros mentioned:Portability
Should be awesome. (Hopefully)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little while to get used to. But so far it's great.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Device Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the ROG Ally. This is a gamer's dream device as you can do so many cool things on it.
I would recommend this to a friend - Pros mentioned:Portability
Rog ally
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Very nice recommended for everyone looking for a nice and portable gaming device.
I would recommend this to a friend - Pros mentioned:Portability
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it. Great system for diablo 4. It's powerful and light weight. Just need to carry power cable
I would recommend this to a friend - Pros mentioned:Portability
Absolutely beautiful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it. Easy to use and perfect for gaming and other needs
I would recommend this to a friend - Pros mentioned:Overall performance
Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For someone who has been trying to get back into gaming, It has been an awesome device.
I would recommend this to a friend - Pros mentioned:Overall performance
The best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is truly one of the great hand held game consoles!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Asus Rog Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld system i have ever owned. I will recommend to anyone and everyone
I would recommend this to a friend - Pros mentioned:Overall performance
Asus ally rog
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very happy i bought the asus one of the best gamestystems i own now
No, I would not recommend this to a friend