Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers love the product's strong overall performance, portability, and top-notch screen quality, along with its impressive game compatibility and lightweight design. However, a significant number of users are disappointed with its mediocre battery life. Other common concerns include issues with the SD card reader, and desires for better heat dissipation and increased storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Fun
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming device. Love th fact i can play games off of my PS plus
I would recommend this to a friend - Pros mentioned:Overall performance
I love my game
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think my ally is good i love my nintendo game I am player every day it is good i like very much
I would recommend this to a friend - Pros mentioned:Overall performance
For those little moments you have at work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good pc to play games it will run 45 to 60 fps it depens how much you want to conf
I would recommend this to a friend - Pros mentioned:Overall performance
Thee best handheld gaming experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome, better then the competition!!! I would recommend this to anybody.
I would recommend this to a friend - Pros mentioned:Portability
Ultimate portable gaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neat and powerful piece of tech. Great for when travelling. Needs an external SD card.
I would recommend this to a friend - Pros mentioned:Overall performance
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it runs smooth really recommend it to other people
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld gaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld gaming device. Runs games from Epic, Steam and Xbox stores.
I would recommend this to a friend - Pros mentioned:Game compatibility
I'm loving my new toy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of technology involved. I'm loving my new toy. I was able to play many of my favorite games.
I would recommend this to a friend - Cons mentioned:Battery life
Best handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the what handheld gaming I've played. Battery life could be a bit better.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Console
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great. I have no issues with this console and it’s an awesome PC as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Both my joysticks wouldnt move left or right
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The joysticks stoped working correctly after 2 hours of use. But those two hours were AMAZING. This thing is incredible when it works. The future is here! Would rate 5 star but it broke! Will be exchanging for another to try my luck again
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide and is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. Understandably, you have returned the unit, and we hope that you enjoy using the new replacement and that it operates normally.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0293" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite negative posts and stuff on reddit i love my ally. No issues yet and i havent had to rma it.
I would recommend this to a friend - Pros mentioned:Overall performance
Electronics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. The people in the store, fast and courteous and helped when I needed it.
I would recommend this to a friend - Pros mentioned:Overall performance
Great system for what it is.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome system. The graphics are amazing as heck on it, the handheld feels good in hand, it's cool.
I would recommend this to a friend Love this little machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues that I didn’t expect from a new system. I’m an IT professional so no issues fixing issues myself. If your looking to just pickup a console and game though, this might not be for you. Tweaks and tinkering involved for most games especially AAA titles. If you know your way around windows this is a fun little piece of hardware. I did drop a 2TB drive in mine and it works flawlessly.
I would recommend this to a friend- Pros mentioned:Overall performance
Great bang for the buck!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing touches this as far as performance and price. Great mini me gaming PC, plus it's a habdheld.
I would recommend this to a friend - Pros mentioned:Overall performance
ROG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing I own both this product and the steam deck, I stopped using the steam deck
I would recommend this to a friend - Pros mentioned:Overall performance
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for on the go gamers and very good graphics i would definitely recommend it
I would recommend this to a friend - Cons mentioned:Battery life
Havent used my PC in a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate the short battery life but absolutely love everything else about it.
I would recommend this to a friend Sick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but glitch at times and can play Xbox games when offline mode because system is always trying sign it to the user name when you power it back up. You also got to find the right resolution for every games it could get stutter animations when playing. I still would recommend to other people if you don’t want buy steam deck.
I would recommend this to a friend