Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9116 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 9,116 reviews
  • Rated 5 out of 5 stars

    Asus rog ally

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly is the best portable console that i ever had, i love it has the best performance and i love the screen and everything about it before the asus rog ally i had a steam deck and i can honestly say that the asus rog ally is way better than the steam deck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend as a computer not just a handheld

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog ally z1 extrame has the performance to be a good PC not just a good handheld although with the RGB lighting tasteful included it can even tell you the thermals or the usage of your CPU you can also turn it off for late night gaming . The audio is also immersive and sound amazing. l love that it includes gamepass so l can play Halo or cozy games like A Little To The Left it also great for emulation and in general most games run good and look good on the screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I used everyday for travel to work(via train) until I got rog ally x :-). 4 stars only because of the battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except the for the battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this as 5 stars except for the low battery life and some FPS issues. For me the battery last less than an hour when playing any game that have come out in the last five years or so. I highly recommend getting a hard shell and an SD Card for extra storage. Runs Satisfactory like a champ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a windows fan but love the ROG Ally

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’m not the biggest windows fan I’ll start with that I’m Apple everything I only use windows at work. So with that being said I really like this product for gaming purposes which is exactly what I personally bought it for not the handheld PC that it’s also capable of. Only complaint I have which I’m sure you’ll hear from everyone that’s purchased the ROG Ally is the battery life, it’s pretty bad if you’re trying to game for more than and hour and a half or two on the go. For me it’s not bad because I rarely don’t have an outlet by me. When I’m on the go I have a battery pack I hook up to and it gives me extra playing time til I get to my destination. I can’t really tell you if all the specs are up to par as that’s a big selling point for it but I can say the screen and game play are beautiful. I also don’t own a steam deck so I couldn’t say if it’s better or not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Slight Miss, But Close.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you notice the screen, it is excellent. However, upon booting the system up for the first time you will notice little user interfaces that I don't understand how they got past QA. For example, during one of the first pages of setup you are instructed to connect to WiFi, and no on screen prompts or manual in the box tells you how to pull the keyboard up. Searching the web took two seconds to find the obscure button combo, but that is literally in the in the main Windows setup flow. From there, all of the additional software ASUS adds on top of Windows to try to optimize it simply ends up killing battery life and slowing the device down in general. I really wanted to like this device over my Steam Deck due to it's 1080p 120hz screen, but found it hard to get many games to hit those specs consistently without using Radeon FSR (which can quickly tank your resolution and quality to keep frame rates up). I did a side by side with Diablo 4 (Ally running it native and Steam Deck running it through wine+proton+Lutris) and while I could get a slightly better image and framerate on the Ally, the APU was needing to be set on the highest power mode, which would kill the battery in 60-90 minutes easily. I like the idea and look forward to version 2. But currently there are just too many little bugs, excessive ATI/AMD software loaded on top of Windows (which is already bloated itself), very light joysticks with odd dead zones, a mushy d-pad, and speaker support that would bug out from mono to stereo at random times. I was hoping this would be a solid replacement for my Steam Deck, but unfortunately it just falls a little short and the platform is not mature enough yet.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear CincyGamer,

      We certainly understand your disappointment and the inconvenience this may have caused.



      If Windows, drivers and BIOS are up to date and you are still experiencing isssues with the device, we recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.


      If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Must have for the gamer on the go!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Elden Ring came out an my Asus ZenBook from 2022 couldn't handle it (at no fault to the PC but the poorly made game at release), but I needed a new device to venture the Lands Between. At the time, Google results left me with the only option of the Asus ROG Ally if I wanted to go handheld, mobile and at top performance with room to grow. Since I'm still a fan of Asus products, it was no doubt a definite purchase for me. Years later and it's awesome. Paired with a powerful high watt battery, I can even play Xbox Game Pass PC Games on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design and comfortable form factor Crisp, vivid 1080p display Powerful dual front firing speakers Armoury Crate functions well as a home launcher Massive range of compatible games Dockable for extra accessory supportPossible to hit a reliable 60fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Definitive Handheld PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this a little over a month now and have barely put it down. The amount of customization available lets me play almost anything I have or want on the device. Between emulation and connecting my steam, epic, and xbox game pass it is probably my favorite system now to play games on. Installing most games automatically adds them to the armourcrate app for extremely simple start ups, and have only ran into maybe 1 emulated game where the controls didn't automatically detect and work with the handheld inputs. While the battery life is far from great, it hasn't been an issue at all for me but for those wanting to use it away from any kind of power source it definitely should be kept in mind as depending on the game you can drain the battery in a couple hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG Ally.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and fourth between buying this or the steam deck. I decided onnthe Rog ally. I have had the device i think 2 weeks or so and j cant be happier it plays all the games i want to play and will happily play anything onnthe market today. Cyber punk for reference. I have heard of the issues that bother the device. I haven't experienced any of those problems as of yet. Teething problems with any new product. I also use it on my tv via the ROG dock/plug. Its basically a plug but works great. Give it Go you wont be disappointed. My only issue is battery life. Its not as long when on the go. But i already knew this so doesn't bother me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck in gaming imo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got me this for Father’s Day and it has been perfect for killing time on flights and in down time on vacation. My only complaint is that since it’s windows 11 it has normal windows 11 issues. Easily can replace your pc with how convenient it is. I also have a x17 laptop that hasn’t been games on since I got it because it’s nice to play just laying in bed. It’s a great emulator machine as well if you like classics games and don’t want to hassle with the n64 carts. 9/10 would recommend, battery life isn’t the best but I got an hour and a half time on a low power setting game and had 75% left when that flight landed. Definitely buy a good 30w supply power bank for like $100-150, the $60 ones don’t cut it unless your a light gamer. Also it can run rust at 45fps on setting you normally wouldn’t play at because bush campers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its problems, but thats mainly cause of windows. I love how light weight it is. It runs all my games well. Battery life is bad so you need a power bank if you are o the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get your hands on one!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this being my first foray into actual PC gaming, the Ally really is an awesome device. I’ve started building my PC game library and have enjoyed every second I get to play on it. Love the fact that Xbox and Game Pass work seamlessly with it. Wish PS Remote Play didn’t require an additional controller to work but there are apps to work around that. My two biggest gripes are 1. the color, even clean hands leave oils over time. And 2. The battery life. It’s atrocious! Though i am usually able to plug in close by, its a hassle when youre in the heat of a game and the battery decides to go. Besides tbose i really feel its a great handheld.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best When on Sale

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love it when you can get it on sale or an Open-box because the original price is just not worth it. Using the product though I must say Im able to play many FPS, and the many hoyoverse games out there. I currently pair this with my lapdock and use this as a laptop replacement and works out great! The only thing i would say they could improve on this is a better battery. I find myself reaching for the charger after 1.5 of using the device when its not docked. Like i mentioned i would recommend if you can get a good price, but i love this thing and use any chance i get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and powerful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars, and yes i am aware of the battery life "issue" . I bought this to use at home, i start by saying this because to me its important that people purchase things based on their needs. If the battery life is an issue, get a decent power bank and turn off turbo mode on the device. Youll have 5 to 6 hours with a decent bank near by. That being said. I can finally just lay in bed exhausted after work, and play my PC games. Did i try with the other deck out there? Yes, i own both. And frankly this has yet to disappoint me as far as the games im playing goes. With the other device, i didnt even bother playing some games even though i could. So, if you want something portable with excellent performance, this is it. (Games played;) Gotham Knights Rocket League Alien Dark Decent Ace Combat The Last of Us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its what i expected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i am enjoying the portability of this handheld but like most things theres good and bad aspects. I enjoy how the controls are they are very responsive and premium feeling. The power of the device is amazing for something so small ive played single player games with no problems and battle royales like Apex and fortnite at around 75 fps. Obviously not amazing but i didnt get this device expecting it to play games like my desktop. Overall i do believe it should be around $100 cheaper but my complaints are minimal a month in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations! Only call-out would be that the sd card reader frys the cards so don't even use it lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as expected, great potable device!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does exactly as expected. Do your research to understand limitations. I would not expect this item to replace gaming pc’s. One might use it as an entry level but it will have cons. I wanted something light and portable for when the situation calls for it. This handheld fits the bill. Windows 11 platform works great to access your pc titles and also provide you with the ability to remote play (use both xbox and ps). Certainly you can just do the later with your phone or Logitech Cloud. I have installed Diablo IV which runs great for what it is. FFVII remake runs fine too. BioShock Infinity runs smooth even off the SD card. Which reminds me, I know there are plenty of forums and reviews talking about “issues”, but ive not encountered one. I got this item open box excellent and i do not regret it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Ally in Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the ally. I haven’t gamed this much in years! It’s literally a powerful windows gaming pc in your hands! Pair it with Gamepass, and you have a ridiculous amount of games to play. (Not to mention if you have steam, or you do emulation.) Speaking of, this thing will emulate EVERYTHING all the way up through ps3/360 and switch. It’s crazy powerful, super comfortable to hold, speakers sound amazing, battery life is really solid, and the “button feel” is perfect. the asus software (armory crate) consolidates all of your games into one UI and really everything here is just very high quality. This is the first review I’ve written on Best Buy, but I felt like I had to because of how much I’ve enjoyed it. if you’re considering getting into the handheld gaming space, this is a perfect rig for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this mini pc. It has a lot of power in a very small form factor and also great bang for buck ratio. I have used this for work tasks and also fun gaming on the side in my down time the light weight form factor is great. I also own a steam deck which i love and personally really like having both devices. They definitely do check different boxes for me and can fill different roles even though those roles can overlap a little. The screen is excellent, the touch experience in my opinion on windows is pretty stellar and the current ally firmware has been stable and solid for me so far. If you want a light pc that can be ready to game at any time and arent worried about having every graphics setting maxed out this is the device to get.

    I would recommend this to a friend