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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9116 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 9,116 reviews
  • Rated 3 out of 5 stars

    ROG Ally is Good but has a Major Flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ROG Ally. It's comparable to the Steam Deck in many ways, and it actually can outferform the Steam Deck. Thought not nearly at the levels that Asus originally touted. (50% better??? Not even close) I can run games on the Ally that the Steam Deck struggles with. But unfortunately, I have to be choosy as to what games I download. The 512GB of internal memory is only good for a handful of games, and the Major Flaw is with the placement of the SD card reader. I cannot trust this device with SD cards as the Ally will cook the SD cards due to the heat produced by the device. My Samsung SD card was rendered inoperable because of the extreme heat inside the Ally. Even if I cranck up the fans I do not want to risk any more SD cards especially the more expensive 1TB cards. Asus has not really offered a solution to this issue and I would like to know if Best Buy or Asus will replace the SD card the ROG Ally broke. Its too bad because the device itself is good. But the expandable card reader is flawed.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Fernando,

      We sincerely apologize for the SD Card issues you're having with the ROG Ally. This is not the experience we want our customers to have with any ASUS product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. Please verify if you currently have the latest BIOS installed:

      https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
      BIOS Update for Windows
      Version 323
      12.15 MB
      2023/07/20

      If you already have the latest BIOS version installed and you are still experiencing the issue please provide us with the following information:
      1. SD card brand and model
      2. SD card capacity
      3. SD card is first-time use?
      4. SD card work on other devices after failing on the Ally?
      5. Thermal profile usually used > Silent / performance/turbo/manual
      If manual, please provide us with the fan curve.
      6. How much storage capacity has been used on the SD card

      To further investigate this issue, we would recommend that you send the device to our repair center for further inspection, and kindly include the SD card if you are comfortable doing so. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email atcustomerloyalty@asus.com and provide the case number "N2306018106-0129" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Perect Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on sale price. (Would be 3 stars at full price) Needed a replacement for a Chromebook and a Switch. This thing clicked all boxes for me. Not the most powerful device out there, but it can handle anything I throw at it. Mainly light gaming and work stuff (non-tech industry). Definitely worth a look if you don't plan on gaming at 4k and need a hybrid set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuinely impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review The setup is pretty long and can sometimes be annoying I recommend the first thing you do is the updates, not just windows update but the Asus armory crate updates as well If you are able to hook up a keyboard and mouse it would make the setup a lot easier Performance is great Can run almost any game at 720p Storage is not the best because modern games are usually 100gb a pop but you can upgrade the storage pretty easily and add an SD card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the better value handheld

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my ROG, & I love it, not enough to say about how much I like it. If I knew how much I like I would have invested in a more expensive one & don’t buy a desktop. The only bad thing is that the fans get too hot & the blow hot air to your fingers sometimes. But that’s not a big deal, also the battery lasts only one our but that’s ok since I’m always connected.i upgraded the ssd to 2tb & the OS to steam OS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as a travel handheld/backup device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who travels frequently, I found the common gripes with this device a non-issue (battery life, mostly). The performance is excellent when plugged in, I only need to carry with me the original charger and a power bank (which I already have since I travel frequently). I use this in addition to my main rig, so as a secondary travel device I highly recommend it. If you want this as your main PC/gaming device, I would suggest a laptop instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new favorite toy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exactly what I wanted without having to buy a new pc I absolutely love this so much perfectly for on the go the battery life isn’t to good but when I have it on the docking station most the time I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my IRog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Rog! Im a cozy gamer but love pc games. This handheld is perfect. I have the power of a huge desktop in the palm of my hand so I can game in my comfy places. You also have a ton of games with game pass and 3mons free to try it out. Best purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold on ROG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. I was on the fence for a while about a handheld PC. Even made a video saying that you should a year before this purchase. I am happy I did. Easy to install SteamOS on and haven't had any real issues. Only had it for less thsn a month makes gaming so convenient. I can game anywhere with this thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG Ally 4.5*

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally Extreme version plays Destiny 2, so that's something. Apart from a shorter battery life, everything else is easy after all the updates and softwares. I did through research between steam deck, ally, Lenovo, and few others, but this one was definitely the best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use on a deployment gave me the ability to stream movies on a projector football games for the guys, hours of gaming It's extremely capable for a device of its size when used in a docked format with external screens. Short battery life when playing graphic intensive games. Stock storage is 512gb I changed out the SSD for a 2th SSD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the ASUS ROG Ally 7" 120Hz FHD 1080p Gaming Handheld for several months, I'm thrilled to share my positive experience with this fantastic gaming device. The AMD Ryzen Z1 Extreme Processor delivers exceptional performance, ensuring smooth and lag-free gameplay across various titles. The 7-inch display with a 120Hz refresh rate has truly elevated my gaming experience, providing stunning visuals and responsiveness. The FHD 1080p resolution ensures that every detail is crisp and vibrant, making games come to life on the screen. The portability of this handheld device has allowed me to enjoy my favorite games anywhere, whether I'm commuting, traveling, or simply relaxing at home. The generous 512GB storage capacity has proven to be more than sufficient for my gaming library, eliminating the need to constantly juggle and uninstall games to make space. The sleek white design not only looks stylish but also adds a touch of elegance to the gaming setup. Overall, the ASUS ROG Ally has become an indispensable part of my gaming routine, offering a combination of power, portability, and stunning visuals. If you're a gaming enthusiast looking for a reliable handheld gaming device, I highly recommend the ASUS ROG Ally for an immersive and enjoyable gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld gaming machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because i was wanting to have something portable and it does not disappoint. I have had it for 6+months and play on it almost every night. Being a windows machine i was able to download from steam, xbox, ea, and prime for all my gaming needs. The functionality of the armoury crate is neat as well. The only downside to the purchase was the hard drive space but thats an easy upgrade/fix with a external drive or if your are tech savy the internal installation is easy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Portable Gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically a Portable Gaming pc! Now I can play all of my favorites anywhere on the go! The specs on this makes all of my games run very smooth like Destiny 2 and COD MW III. Since this is like a gaming pc it could be a little complicated for younger kids to use. The only “downside” is the battery life but even then it can easily solved with a power bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ALLY IS INSANE for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Great for on the go and at home. with the power of AMD's RSR and AFMF2 you can get tons of performance out of this unit. The battery dies fast like this. But if you plug it in, it's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing hand held PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ally, amazing performance, screen looks great only issue for me is battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you can get a deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid handheld if you’re familiar with a windows platform. Though it is hard to navigate the touchscreen inputs. Overall build quality is good. Battery life is awful. But paired with a solid portable power bank that has a minimum output of 65w you can get some long sessions in at high settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the Pc gamer on the go or in bed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and powerful device. Requires knowledge of windows and it is not a very good pick up and play like a Nintendo switch. Be prepared to tinker with this device until you have it set up how you like it. Great for emulation and runs triple a games very well. Screen is nice and vibrant. Controls are solid overall as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know how life changing this item is, since I have problems in my back and im not able to be sit for more than 2 hours, this is really good cause I can be playing on my bed and it runs every single game I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile tiny little pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome handheld PC packed with adequate power to play lots of pc games. I am surprised to find out that I can even play Microsoft Flight simulator on this tiny pc. I did spend extra to upgraded the ssd to 2TB and bought a dock for it which allows me to play my games on my 4k TV. Great performance for the form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the rog, its able to play all my games and it's a pretty nice handheld computer.

    I would recommend this to a friend