Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9116 reviews
(9,116 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fantastic device and support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still love it. Works great. Best Buy price matched me the week I bought it cuz it went on sale the same week.
I would recommend this to a friendRated 4 out of 5 stars
Nice handheld gaming tablet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing little handheld device. I like feel of it and how well the games play. Can play fortnite on the go. Needs a bigger battery though and maybe tips to optimize the battery?
I would recommend this to a friendRated 4 out of 5 stars
Best of type
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazin, good quality build, fast runing games, ergonomic in hands, nice screen resolution , with shorcut buttons . Recommend buy the case asus rog eith product to prevent storage scratch! .
I would recommend this to a friendRated 5 out of 5 stars
Quite the power!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] At first it was probably the worst gaming hand held to use. After 3 days worth of updates, it became quite usable and fun to play games on. Around 4 campaign missions of Halo worth of battery life. Fun to use during break or on the go
I would recommend this to a friendRated 5 out of 5 stars
Game Changer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable pc at your hands! Works awesome I don’t have time to play my gaming pc now days as I’m always gone this has taken its place and let me catch up on my gaming while I’m away from home. 1080p mw2 at a consistent 80-90 Fps in the palm on your hands!
I would recommend this to a friendRated 5 out of 5 stars
Fantastic device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Haven’t been able to put it down since. Truly a magnificent experience as far as quality and visuals. Only knock is the battery life isn’t great but you’re getting triple A gaming in your hands.
I would recommend this to a friendRated 5 out of 5 stars
Cool hand held
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and convenient hand held device. The battery drains pretty quickly on AAA games so highly recommend a power bank.
I would recommend this to a friendRated 5 out of 5 stars
Not a steam deck competitor, apples and oranges.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not a direct competitor to steam deck rather a handheld pc, while steam deck feels like a console for gaming. Screen is amazing, processing power is amazing. Battery life kind of sucks. Also Asus admitted it has a SD card bricking problem.
I would recommend this to a friendRated 4 out of 5 stars
I love it!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am seriously enjoying the crap out of this thing. Sure, obviously people are listing its flaws, but its still totally worth it. It runs games like a boss - I dont even mind having to deal with Windows (its not THAT bad, and its FAST), and I dont even mind having to plug it in when the battery gets low (we have to plug in gaming laptops to play them- its no different). My spouse has a Steam Deck and do not like it nearly as much (& this is coming from a Steam fan). The performance difference and the screen resolution difference is noticeable. And the Steam Deck is WAY too huge for my hands!! I am definitely cheering on Asus for the future of this thing.
I would recommend this to a friendRated 4 out of 5 stars
ROG 10/10
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE my ROG so much! Runs very smooth and has great graphics. Only downfall is the battery life isn’t the greatest. I usually play docked so doesn’t affect me much. Battery life is the reason for four stars
I would recommend this to a friendRated 4 out of 5 stars
Great hardware with lackluster software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as raw performance goes, it's hard to go wrong with the Ally. 8 cores/16 threads in the palm of your hand is frankly amazing. This is honestly one of my best computers. Windows is not great for handhelds (when portable) and the ASUS software leaves a lot to be desired in fixing that up. Armory Crate is fine as a basic launcher but as soon as you try to dig into settings/customization, everything falls apart. Would love to have seen some more R&D towards interface/input before this was released.
I would recommend this to a friendRated 5 out of 5 stars
Miniature Monster PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A full Windows 11 PC in a super compacts format, the hardware is very fast for the format, although designed as a gaming hand held, the small device is capable of running any pc based software with ease, excellent quality as expected from ASUS!!
I would recommend this to a friendRated 5 out of 5 stars
A fun way to play games on the go or in bed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a ton of fun to use and play games on. Like everyone else my SD Card Reader worked once and then died, but since I got it Open Box, and I knew that it would probably not work going in, that's fine.
I would recommend this to a friendRated 5 out of 5 stars
Rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good travel game device, it’s a powerful handheld that can play almost every AAA game at 60fps. 120hz mode also is very smooth when you’re at 120fps and can smooth out frame-rates that jump up and down.
I would recommend this to a friendRated 5 out of 5 stars
I use it everyday.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Things awesome. The 780m plays games great. When it can't I use steam link or Xbox streaming for it. BG3 runs on low (720p + upscaling you can play 100% of the game no problem. You can get a USBC dock and output to screen and even connect mouse and keyboard. Helldivers 2 seems to be the upper limit of what this device can support natively but thinking of the 1000's of games that just work on it forgetting triple A titles is kinda easy Don't count on the micro SD port working the new model does fix that though
I would recommend this to a friendRated 5 out of 5 stars
Life changing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly changed my life. I always wondered why people loved their Nintendo switches and I could never really get into it, but this has made me understand the appeal of handheld hybrid gaming. Is fantastic to play on its own and even better when you buy a third party dock to hook it up to your TV for a similar switch experience but with pc games.
I would recommend this to a friendRated 4 out of 5 stars
Portable Awesomeness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just took this on a cross-country trip and it was wonderful, particularly since an available plug on my flight meant I didn't need to worry about battery. I loved the Steam Deck, but am even happier with this as an upgrade, since it can play anything in my library (PC Game Pass, Epic, and GOG in addition to Steam) with no Linux tomfoolery needed. Docking a star for the fried 1TB SD card. Hopefully Asus will solve that issue soon.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say enough! This is easily the greatest handheld system I’ve ever owned. Xbox game pass plays great, steam works great, screen is awesome. If they fix the MicroSD card it’s unstoppable
I would recommend this to a friendRated 3 out of 5 stars
Powerful, but glitchy, build quality is cheap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this, I was expecting software updates to occur. Which is fine, I've used windows most of my life, and I'm OK with navigating Windows. But my problem was that It got stuck the deathloop right away after an update. After it was completed ANOTHER UPDATE had to be done and same thing, deathloop. Luckily holding the power button helped and didnt corrupt or brick the system. But it was a noticeable issue. After 15million updates later, I was able to install 4 games, 2 of the which it will not run, why? I have no idea as they are games that arent demanding at all. One was from xbox live pass, and another from steam. Maybe its those thats causing the issue, who knows. The other 2 games ran flawlessly, both from Steam. The plastic case makes it seem cheap and flimsy, and having the SD card next to the exaust and charger make it seem like it was thrown together, and the buttons and joystick feel cheap and easily breakable. To sum it up the exterior is way more underwhelming then I was hoping for, but the performance of this device is crazy for it being handheld. Once i got over the updates and deathloop Problem. that is also the 2 games i spent installing that refuse to run (they were wreckfest and ATS. the other 2 games that ran amazingly was nfs payback and cyberpunk 77. ) overall I feel like its going to be a love/hate relationship with this thing. Should i return it to prevent that? Lol
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dr Otep,
We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0476" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Not quite there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bios updates and bugs every day are not encouraging for a $700 device. It also gets extremely hot in turbo mode. Games do run great and adding all launchers is very easy if youre into pc gaming. The toughest thing for me is that the steamdeck is around half the price for the base and another $100 for a 1tb ssd that you can add which makes it around $450 for very similar performance. If you want no hassle then buy this instead. Battery life is horrible too but no other product is good at battery other than a switch.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jaysee,
It is really unfortunate to hear about your disappointment with the ROG Ally. We understand that this is not what you expected, and we sincerely apologize for that. We take customer satisfaction seriously and we want to make sure that you are happy with your purchase. Please note that future updates to the ROG Ally that will improve overall system performance and stability. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0123" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support


















