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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9116 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 9,116 reviews
  • Rated 5 out of 5 stars

    Rog Ally X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. The performance is way better than what I expected. I am using it with a quest 3 and the experience is very smooth. The battery life is good too. I don't need to charge it if I don't use it in a couple of dats. Besides, I finished this purchase inside a store and the clerk helped explain to me what's the best deal I can get for it, which saves me roughly 50 bucks (I guess). Thank you so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love portable gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take this with me most places and i love it, i do use it more like a portable desktop though using a portable monitor. My spouse gas the ally x and it js nice too. I just wish it both had more ports and that rog make a dock themself that has an adequately powered adaptor. Oh and upgrading the storage was so easy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade to the Switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Nintendo Switch since 2017. I've loved it for its stability and simplicity. It's a handheld console with decent battery life without any bloat. A few years into owning it, I've been in the search for an upgrade. Deterred by subpar battery life and performance, I've stuck with my trusty Switch. That was until the ROG Ally with Z1 became available. The battery life is less than that of the Switch, which is expected due to its increased size, audio, video, and overall processing performance, but it's manageable. I'm able to play 2 and a half 6-minute quarter NBA games, which is not bad IMO. I have kept my Switch this whole time, but I think now I'm confident to let it go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why it's definitely worth it under $500

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is amazing with the modern model Z1 Extreme you can enjoy most of not all PC games at 60fps on avrage 40fps for demanding titles and can reach over 100fps with AI upscaling and performance modes enable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is delightful to carryalong for when we are on the go or at home. The picture is awsome it is a great gift and for personal use. Works exquisitely and the games are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first this is a great device. Its got the lower to run just about any game at settings that look good on this size of a screen. Our boys played it while we traveled without issue. If someone is expecting this to be just pick up and play, it can be with skme front end work. Its a PC, so there is some set up, updating, and downloading required. But once its ready to rock the armory crate/asus app on the device keeps anything gaming well organized. Everyone has to remember if you dont have internet you cant play live service games, so olan accordingly and download some that can be played locally from the devoce. We are extremly happy with how it performs and its ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ally

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good just battery dies very fast but overall very good performance

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Laptop With Joysticks :)

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This device is not your average handheld console. People who are used to playing switch or the steam deck are gonna have a hard time getting used to this, but if you know how to use a windows laptop or ever used a pc use it like a laptop with controllers. You can use this to play Vr games or Nintendo games if you want you just have to download emulatros. But get ready to update this thing for 6 hours because you have to first update windows, then update the bios, then update the armory crate then you are good to start using this. After this any game you throw at it it will run as long as you play around with the settings and the performance. I have been draming like a device like this since a kid a gaming console where u can play whichever games wherever whenever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increadable device that DELIVERS!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. Steam, PA remote play, Xbox, GOG- You name it, the Rog can handle it. Paying with your Best Buy Elite card? Even better. Get the best device at the best place. One of the best purchases I've ever made. I haven't stopped having fun with this device since purchase. Just amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty Good! But I’d rather take a PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was lightweight, the buttons felt nice to price, it wasn’t very loud like a ps4, and the speakers were nice. Windows ran really well when it came to using the web. However, the touch screen isn’t the best as I often had to keep spamming certain applications for them to even star loading. As someone who has played with a controller their entire life, the feeling of having my hands stretched out so much did feel odd, but that’s not the consoles fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought open box. It's great, play genshin impact, GTA5 and Roblox. I have several games downloaded. Works great with mobile hotspot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld, can do GamePass and Steam natively

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the weight and sleekness compared to the Steam Deck. The screen also is where this item shines. Don’t expect this to be a console; Limit your expectations and understand this is meant to be a portable handheld! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ally beats every handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ally. It works perfect. Plays all my Blizzard, Steam, and EA games. Plays Diablo 4 with zero problems. Short battery life. Make sure you get a powerful car charger if you are going to play it on the road

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job Asus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. The screen pops. The controls are responsive, although a bit clicky. The joysticks have a great feel to them. The triggers are nothing to praise, they are good quality, but ordinary. As of now this system has 1 issue. SD CARDS. The 512GB of storage fills quickly. I purchased an SD card to expand my storage, and it stopped working after 5 minutes. The SD card will over heat and fail. To expand storage, get a bigger 2230 nvme. It takes less than 10 minutes to swap it, and about half an hour to restore your system using asus cloud service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proof we live in the FUTURE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to buy an open box model. However after a couple days of tweaking/updating it and trying out some of my favorite games, I have decided to return it. DISCLAIMER: this thing is AWESOME. It is a full fledged computer in every sense and even better! I already own a perfectly fine gaming PC, and don’t care to go through the necessary setup with this, just to occasionally play it. PC gaming is still very keyboard/mouse dependent, but from what I’ve seen with docks the Rog Ally is 100% capable of that. Something like this (perhaps a newer version), May very likely be my next PC. The 4nm chip architecture has half the performance of my gaming PC, and with less than 50watts to power it!! Absolutely amazing! Again, just not for me at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can run any game at a stable 30-60 FPS. I played through the entirety of RDR2 and never went under 30, sometimes hitting 60. Incredible. Battery life is the only negative, but that was expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has a ton of power inside of it and has great performance for many games that I’ve tired. In my opinion it’s the best way to get games in the go with having a laptop or a giant desktop with yiu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld gameing device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best handheld gaming devices i have ever own, this is a must buy for anyone who likes to game on the go, you can play both steam and xbox games well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A next generation handheld in your hand.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog Ally is a next generation when compared to the Steam Deck. Although, Windows is buggy and annoying at a times but you get so many options to do with your handheld without the need of dealing with errors if you choose to install games from various platforms (GOG, Epic, EA, etc). However, if you like using docking stations (TV connection), Rog Ally isn’t seamless compared to steam deck. An update could fix that. For me, the screen itself in Rog Ally is a worthy upgrade. I upgraded the 512gb to 2Tb before I even started using it. It’s the best handheld gaming device in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and love the game play. Can get hot if you’re not letting the air flow. It’s a handheld pc so it’s awesome. Photo is compared with a switch light. Much bigger screen yet not heavy

    I would recommend this to a friend